Latest update hijacks the sound
The latest update has taken over my media volume whenever I have the app open. I kept thinking something was wrong with my headphones/speakers, but when I closed the app the sound came back to normal volume. Open the app, sound goes down. Please help and fix. Thank you!
1 ORDER IN 3 WEEKS FOR $20!!!
I’ve been on this app for over two weeks and I’ve barely gotten ANY orders and the ONE that I got was for only $20.
I paid $20 for a background check and then get one order to break even. That doesn’t cover my time spent onboarding, waiting for approval, and time and gas spent on delivering for ONE order.
Why even bother bringing in more drivers if they don’t have the work to offer them?
Feels like a total waste of time and money. Worst delivery app EVER!
I paid $20 for a background check and then get one order to break even. That doesn’t cover my time spent onboarding, waiting for approval, and time and gas spent on delivering for ONE order.
Why even bother bringing in more drivers if they don’t have the work to offer them?
Feels like a total waste of time and money. Worst delivery app EVER!
Show more
This app spam
This app made me buy a hot bag,Money was cut. but he dots not send a bag
Worst
This is the worst delivery app. They mailed my pay card to the wrong address and blamed me for it. They told me if I want a replacement card I would have to pay for it.
Review
This company sends more orders to drivers who do not deserve them; how is it possible 1 driver gets 30 orders a week; how is it possible when drivers start they make 1800 a week; then months later down to 300? Something is wrong here, EZ Cater needs to know of this behavior with other behaviors that are unethical soon.
Show more
Shady App
They steal tips, permanently nerf your account if you have a legitimate medical emergency and have to bail on an order within 4 hours of pickup time. Speaking of time, they expect you to work miracles or have the ability to teleport with their ridiculous route time expectations. The emerald system is a joke.
Show more
Inconsistent Notifications!
Notification sounds are inconsistent despite toggling preferences.
Random self promotion ads constantly clutter the user interface.
Random self promotion ads constantly clutter the user interface.
Used to be good, now SUPPORT IS TERRIBLE!
Before, when it was known as DLIVRD, being able to contact support via BOTH text and phone call was easy. However, I called over 30 times trying to get in touch with support on the phone for a $624 order that was said to have a food count of only 5 and required 2 CARTS to carry this food and deliver it to medical staff at UCSD to the second floor.
It was a very heavy order for only $50 with even men remarking how huge this order was. Mind you, this order was NOT even labeled as "cart" necessary, and I'm a lean 5 ft 2.5 in athletic slender built yet strong woman.
It was 83 degrees today to boot. The restaurant, El Pollo Loco, was late and kept adding increasingly more food to the order after it appeared to have been finished. After carefully loading everything into my car just before leaving, I asked the woman overseeing the order if this is everything, and she said "yes."
So upon getting to the delivery location on an expansive medical campus and set up this humongous order, the staff it was delivered to remarked that the forks and spoons were missing from the utensils bag.
I apologized profusely for it and told them I'd checked with the worker overseeing the order and she claimed it was everything. Unlike Foodja, with Expedite, you can't even see the itemized list of the food on the app. Thankfully, the customer I delivered and his coworker helped me.
However, after the order, I went to report what the customer experienced on their behalf regarding the utensils and couldn't get a hold of anyone suddenly on the phone. They don't even put you on hold and give you until 20 seconds before it says to request a text and that otherwise, they will disconnect the call.
It was aggravating as I called so many times in a row to try to speak with a human being about this to no avail. Then, when I went to do the text, they severely limited it and wouldn't even allow for an actual human response, and once you send what little feedback you could, it automatically ends the "conversation." That to me is unacceptable
Expedite needs to INVEST in their drivers as well as its customers by making themselves accessible to fix these kinds of problems.
It was a very heavy order for only $50 with even men remarking how huge this order was. Mind you, this order was NOT even labeled as "cart" necessary, and I'm a lean 5 ft 2.5 in athletic slender built yet strong woman.
It was 83 degrees today to boot. The restaurant, El Pollo Loco, was late and kept adding increasingly more food to the order after it appeared to have been finished. After carefully loading everything into my car just before leaving, I asked the woman overseeing the order if this is everything, and she said "yes."
So upon getting to the delivery location on an expansive medical campus and set up this humongous order, the staff it was delivered to remarked that the forks and spoons were missing from the utensils bag.
I apologized profusely for it and told them I'd checked with the worker overseeing the order and she claimed it was everything. Unlike Foodja, with Expedite, you can't even see the itemized list of the food on the app. Thankfully, the customer I delivered and his coworker helped me.
However, after the order, I went to report what the customer experienced on their behalf regarding the utensils and couldn't get a hold of anyone suddenly on the phone. They don't even put you on hold and give you until 20 seconds before it says to request a text and that otherwise, they will disconnect the call.
It was aggravating as I called so many times in a row to try to speak with a human being about this to no avail. Then, when I went to do the text, they severely limited it and wouldn't even allow for an actual human response, and once you send what little feedback you could, it automatically ends the "conversation." That to me is unacceptable
Expedite needs to INVEST in their drivers as well as its customers by making themselves accessible to fix these kinds of problems.
Show more
Glitchy & inconsistent Alerts
Inconsistent alerts!
Missed opportunities
ratings not correlated with reality!
Missed opportunities
ratings not correlated with reality!
Kassem@313
So far so good waiting on my spot to be available to deliver
Horrible
Tried signing up and the company they use for background checks is lame the page won’t load contacted support with no solution, tried what they suggested and still doesn’t work. Paid the 30$ fee for background check and apparently no refund and no response for a refund. Save your money and go elsewhere to make deliveries! I do all the others and yet this one is a scam it seems.
Show more
Bugged and Broken
Orders are now being sent when you aren’t available. App never refreshes anymore. Horrible build.
Crash and burn
Since the update the app crashes every time you open it. Sad
Issues after update
Can no longer use iPad on wi-fi to monitor open order board. If I'm not actively on a job, or within X hours of job starting, then why do you need to track my location? Wears down battery life. Also privacy concerns.
agent Carlos threatened me on app
Support agent Carlos clearly threatened me
On app .
On app .
Swiping for arrival and drop off is unnecessarily tedious!!!
Right now it’s my best delivery app overall, but I find all of the swiping to be extremely frustrating. Being penalized for arriving early is super weird and annoying! If the food is ready then you should just let the driver leave the restaurant and they can wait at the dropoff location until the proper delivery time, especially in winter when traffic is bad! Also, why track driver GPS for restaurant arrival and dropoff location arrival if we still need to swipe a billion times? For example, I routinely have to take a delivery pic & swipe “complete” in the parking lot of the Ford plant because it is a huge facility that’s very secure… otherwise my delivery will be “late.” It’s just goldilocks vibes that add stress to the job.
Show more
Demasiados requisitos
Me sacaron de la app por no tener 2 años de licencia de conduccion después de trabajar en la app por 1 año. Es una cosa inconcebible necesitar 2 años de licencia para llevar comida
Invasive background Activity
Since the last update the app has been KILLING my battery and been ACTIVELY using my location even when I don’t have the app running. But if I don’t keep access for my background I won’t get offers. 🤷🏻♂️🤦🏻♂️
+1 star for the fact I get offers and get paid.
Unless there’s optimization for location and battery, the rating stands.
+1 star for the fact I get offers and get paid.
Unless there’s optimization for location and battery, the rating stands.
Show more
Trash app
I would give this app zero stars, but there’s no way I could do it because the app won’t let me put This app does never have any work. I’ve been on this after two years and
I will say that they don’t care about you. They never send you any jobs. They want you to keep looking at the board that never has any jobs on it and if you’re not in a huge tear level where they won’t give you work
It’s literally impossible to get to their tier level because they never give you any jobs to begin with Don. Don’t waste this app will just frustrate you!!!!!
I will say that they don’t care about you. They never send you any jobs. They want you to keep looking at the board that never has any jobs on it and if you’re not in a huge tear level where they won’t give you work
It’s literally impossible to get to their tier level because they never give you any jobs to begin with Don. Don’t waste this app will just frustrate you!!!!!
Show more
Terrible
Worse than uship!
