Very Poor Service – Extremely Disappointing Experience (-1 Star)
I ordered products worth ₹1,200 from DeoDap, but what I received was practically garbage, with nearly 80% of the items damaged or broken.
I contacted their support team and raised a ticket, providing all the pictures and evidence. Instead of investigating the issue or offering a solution, they closed my ticket without even contacting me, simply stating that they were sorry but couldn't help.
Is this how a company treats its customers? I paid my hard-earned money expecting good products and reliable customer support.
Extremely disappointed with DeoDap's products and customer service. I expected support, accountability, and customer satisfaction, but got nothing. I would not recommend this platform unless they improve their quality control and take customer complaints seriously.
I contacted their support team and raised a ticket, providing all the pictures and evidence. Instead of investigating the issue or offering a solution, they closed my ticket without even contacting me, simply stating that they were sorry but couldn't help.
Is this how a company treats its customers? I paid my hard-earned money expecting good products and reliable customer support.
Extremely disappointed with DeoDap's products and customer service. I expected support, accountability, and customer satisfaction, but got nothing. I would not recommend this platform unless they improve their quality control and take customer complaints seriously.
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::sa
Best wholesale shopping app
App wise good but not excellent,due to same lag issue so have to close & open the app again. Shopping wise (the best app considering price point) For low priced product & some trending products this is the best app to buy.
Places to be improved:
1:(In product description basic things like Size,weight& important things is not mentioned for some products)
Places to be improved:
1:(In product description basic things like Size,weight& important things is not mentioned for some products)
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RRakesh2rocky
Pathetic & Incompetent Support
Extremely disappointing experience with the Deodap app and its customer support.
I ordered a few items through their iOS app, but after placing the order, it simply did not appear under my account or in the order section. I have been following up with their support team for over 10 days, repeatedly explaining the same issue.
The most frustrating part is that not a single support representative seemed to understand the problem. Despite explaining it in simple English multiple times, I kept receiving irrelevant responses that had no connection to my actual issue. There has been no meaningful investigation and no proper resolution.
The customer support experience has been incredibly frustrating and gives the impression that they simply keep sending generic replies until the customer eventually gives up.
The app itself is also unreliable. Logging in requires an OTP, and even receiving that OTP is inconsistent—sometimes it arrives instantly, but most of the time it doesn’t arrive at all.
Overall, a pathetic user experience, unreliable app, and extremely poor customer support.
Would not recommend. Don’t waste your time or money unless you’re prepared to deal with an unresponsive and ineffective support system.
I ordered a few items through their iOS app, but after placing the order, it simply did not appear under my account or in the order section. I have been following up with their support team for over 10 days, repeatedly explaining the same issue.
The most frustrating part is that not a single support representative seemed to understand the problem. Despite explaining it in simple English multiple times, I kept receiving irrelevant responses that had no connection to my actual issue. There has been no meaningful investigation and no proper resolution.
The customer support experience has been incredibly frustrating and gives the impression that they simply keep sending generic replies until the customer eventually gives up.
The app itself is also unreliable. Logging in requires an OTP, and even receiving that OTP is inconsistent—sometimes it arrives instantly, but most of the time it doesn’t arrive at all.
Overall, a pathetic user experience, unreliable app, and extremely poor customer support.
Would not recommend. Don’t waste your time or money unless you’re prepared to deal with an unresponsive and ineffective support system.
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UUptownNC
Delivery takes too long very bad app please give my money back🙏🏻🙏🏻
Didn’t receive my orders and i already completed payments, no more updates till this day. They are cheating on ppls and this is not fair, we trusted you and thats why send money.
CACheating in actual
Regret Ordering From This Store – No Support
LExtremely disappointing experience. I accidentally placed an order and immediately contacted customer care to cancel it and place a different order. Unfortunately, the replacement order was also not as expected, so I promptly contacted customer care again to request a return and refund for the original order.
Despite repeated concerns and multiple emails, I have received no meaningful assistance or resolution. The lack of customer support is extremely frustrating and has completely ruined my experience with the online store. Immediately I have now deleted the app also from device
I genuinely regret purchasing from this platform. I would strongly recommend thinking twice before ordering unless you are prepared to deal with poor after-sales support and unresolved complaints.
Despite repeated concerns and multiple emails, I have received no meaningful assistance or resolution. The lack of customer support is extremely frustrating and has completely ruined my experience with the online store. Immediately I have now deleted the app also from device
I genuinely regret purchasing from this platform. I would strongly recommend thinking twice before ordering unless you are prepared to deal with poor after-sales support and unresolved complaints.
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BBrunnojames
