Depop User Reviews
Customer Experience
~ Based on 5,377 written reviews from the US App Store.
What users say
Summarized from real user reviews of Depop. Based on 970K reviews and a 4.8/5 average, it highlights the 5 positives and 8 negatives reviewers mention most about this Shopping app.
Positive things
- 🚀Easy to use
- 🌍Access to wide range of second-hand clothing
- 🛒Convenient buying/selling experience
- 💳Secure in-app payment processing
- 🤝Good customer service (in some cases)
Negative things
- 💰High seller fees
- 📦Expensive shipping costs
- 🤖Poor customer service and lack of support
- 🐛Frequent app crashes and bugs
- 🕰️Slow app performance
- 🚫Accounts suspended/banned without clear reason
- 🤥Issues with counterfeit/mislabeled items
- 🤦♀️Lack of seller protection
Is Depop Safe?
Depop - Buy & Sell Clothes appears safe based on user ratings. AppsHunter Safety Score for Depop is 96/100.
This assessment is based on 970,117 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 970,117 App Store ratings for Depop.
Is Depop Legit?
Depop - Buy & Sell Clothes appears to be a legitimate app. AppsHunter Legitimacy Score for Depop is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
People are just so entitled. You already got a $250 for under 40dollars and you want a full refund??
Of all the secondhand apps, I’ve never used one with such a high track record for terrible sellers. Maybe 10% of purchases won’t turn into regrets with misleading listings and terrible sellers. Depop Customer Service is cheeks, expect no help.
Amazing App.
Well don’t really know where to start. Maybe the fact that this app said that my first order was going to have free shipping then I had to pay for shipping. Is what it is I just paid for it. Of course they have to add in their marketplace fees too. Huge joke there. Just taking even more advantage of people both on the buying and selling side. I had an issue with an order that I placed and tried to raise an issue with DEPOP to get the issue resolved in which they would not help me and just asked me to reach out to the seller instead. Seller ghosted me and would not respond back and after the allotted time I had to wait to be able to escalate the issue with DEPOP now I am waiting even more time for customer service to look into the issue and even though the item has still never shipped they are allowing the seller another couple weeks before they do anything about it. In the meantime I am out over $600. I don’t suggest using this app. I’ll probably just stick to eBay even as sketchy as it can be.
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i love the clothing options 🥹🥹
Depop is one of my favorite apps. It has a feed curated specially for you based on your interests and sizes. as both a seller and a customer it really is an amazing app.
Terrible customer service and super high selling fees.
Love this app
If you get the app, you will fall in love with everything and spend all of your money!! So proceed with caution!!!
It’s very easy to list things and sell them would definitely recommend for a side hustle
Making money and spending it at the same time. Need to get my mi ey quicker. So that I can spend my money quicker. Probably the only downside.. other than that I spend majority of my time here.
This app is fire
The addiction is real. Love finding high fashion at great prices. It’s like the internet brings you the good buys at thrift stores!
This app is constantly full of bugs. For example, right now you can’t even copy posts. Is not user friendly for sellers due to all the random bugs. Even after updates there are still bugs in the app. If you don’t get bothered by unending bugs then it’s fine to use
Easy to use. fees are reasonable. great app
Love Depop
Way better experience than EBay so far. Selling and buying.
DEPOP IS AWESOME! THEY FIXED ALL THE BUGS FINALLY YAYYYYYY
I would give this app 0 stars if I could. I am not able to even change my email without the verification link failing, and customer support is next to useless in actually fixing the issue. The one order I placed on this app, the seller was not able to ship it. I have not encountered such a terrible experience with any other shopping app I use, like Mercari or Vinted. Do better.
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Pretty gas app but the shipping price and random fee for buying anything is a lot
