Depop User Reviews
Customer Experience
~ Based on 5,628 written reviews from the US App Store.
What users say
Summarized from real user reviews of Depop. Based on 1M reviews and a 4.8/5 average, it highlights the 5 positives and 8 negatives reviewers mention most about this Shopping app.
Positive things
- 🚀Easy to use
- 🌍Access to wide range of second-hand clothing
- 🛒Convenient buying/selling experience
- 💳Secure in-app payment processing
- 🤝Good customer service (in some cases)
Negative things
- 💰High seller fees
- 📦Expensive shipping costs
- 🤖Poor customer service and lack of support
- 🐛Frequent app crashes and bugs
- 🕰️Slow app performance
- 🚫Accounts suspended/banned without clear reason
- 🤥Issues with counterfeit/mislabeled items
- 🤦♀️Lack of seller protection
Is Depop Safe?
Depop - Buy & Sell Clothes appears safe based on user ratings. AppsHunter Safety Score for Depop is 96/100.
This assessment is based on 1,000,052 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,000,052 App Store ratings for Depop.
Is Depop Legit?
Depop - Buy & Sell Clothes appears to be a legitimate app. AppsHunter Legitimacy Score for Depop is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Im addicted and love this app
I’m obsessed with Depop!! It is so easy to use, search and sell! I love it!
takes way to long for the money to appear and to withdraw and i couldn’t even get paid the first moth
Nice
I am new to using Depop and I will say it is such a great app! If you are new they really support your account by boosting the amount of views you get which helps promote your page. It’s also so easy to use and features ai generated descriptions that make posting effortless. Take a look at my account to see just how easy and efficient using Depop can be! 😌@campbella101
Show more
Loving this but it’s a bit addictive. It’s great for finding new designers based on ones you already like too.
The fees they charge on this app is ridiculous. I joined a couple other apps and they’re not nearly as bad. After purchasing an item for what you think you got a deal on, turns out to be the amount you can buy it in the store brand new.
This app needs to chill on the shipping reminders like for some ppl usps is only open on weekends and also we have to take into account holidays 😭 like damn ik I have to ship the item out i don't need ten notifications telling me most sellers ship in 3 days. And the fees on this app are genuinely ridiculous it's about to make me switch over to vinted.
Show more
bring back free shipping
I was a little nervous first downloading this app however it’s so convenient and easy for my customers to connect and find where my work is.
If I could give a 0 star I would. Not only does some of the sellers not answer back when you receive items broken, but when you raise an issue with the company, it takes them days to even answer back, and then expect you (the buyer) to pay to ship the items back to the seller. In no way is that ok. That is poor business etiquette and I will never order anything from this site again. Poshmark and other sites are much better in my eyes. I truly hope they make changes on the way their business is ran.
Show more
My account was suspended a week ago with no prior warnings or a reasoning email. I have put in multiple support tickets and have received nothing but a generic bot email response. We can’t login to our account to access our earnings and from reading other reviews, it seems like this happens to a lot of people. I don’t understand how it’s so hard to have decent customer service, especially for something like this. We were really enjoying using the app too. It’s a shame that this is even happening.
Show more
SELLERS BEWARE! DO NOT TRUST DEPOP! I just started using Depop for the first time to sell items on their market. After making my first sale, I followed the instructions for shipping. I boxed up the items, took them to USPS, scanned the barcode and shipped the items. In the middle of shipping (like the items were literally in transit) Depop locked me out of my account for “violating their terms” ?! Literally after following the instructions to a T. I already shipped the items and the money I should have collected is still sitting in my account. I submitted multiple appeals to get into my account, all were routed to an AI bot that has done nothing to help me. DO NOT TRUST DEPOP as a seller.
Show more
Really love shopping here
Do not use this app - they will scam you of your money and your items you have already shipped. It’s a big scam app, never using them again!
Fun way to make extra money.
Depop help me get my money. I am so grateful that we have Depop is a good platform and it’s better for kids and teenagers my age and grown adults if you want to sell products and get a good amount of money for it download Depop and it’s free shipping and it’s the best platform my views yet thank you
Show more
I think there should be a way to utilize your cash balance as a seller as payment for items in app. rather than have to transfer the balance out then use it
when browsing listings in reccomended or search, the same listings appear multiple times. it’s annoying to have to scroll through the same listings to get to new ones.
My account got suspended due to me violating the terms, i’ve contacted depop multiple times, and yet every single time they have ignored me. I had money on the account that they suspended and they will NOT give me that money back. And now i can’t even use depop on my device or make a new account at all. Literally horrible customer service and support. would give it a 0/0 if i could
Show more
