Needs a couple of improvements
Vinted is good but it needs a couple of improvements to become great.
They need to add a filter that takes into account shipping cost. There’s no point in recommending a $10
Item to me if it has a $20 postage fee. Either add a price filter on the TOTAL cost, or add a filter on the shipping cost itself.
They also need to allow filters when looking at the listings of an individual seller. I trying to find something that a seller suggested I might want to add to my purchase with them - but they had 450 listings and there’s no option but to scroll through their whole list.
They need to add a filter that takes into account shipping cost. There’s no point in recommending a $10
Item to me if it has a $20 postage fee. Either add a price filter on the TOTAL cost, or add a filter on the shipping cost itself.
They also need to allow filters when looking at the listings of an individual seller. I trying to find something that a seller suggested I might want to add to my purchase with them - but they had 450 listings and there’s no option but to scroll through their whole list.
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ZZephyr71
Frustrating wait and disingenuous sellers
I’ve had a seller not post the item after purchase. Buyers protection is great I know. I started writing feedback for the seller then changed my mind to wait for the automatic feedback. Because I skipped out the feedback box Vinted thinks I’ve already given my feedback and the seller does not get auto negative review and is free to do the same to someone else. Sellers have free 5 business days to ship the sold item plus weekends. I’ve had a seller ship 8-9 days after purchase. When I’ve bought and sold on eBay I’ve always had things shipped asap. Frustrating wait. If sellers no longer want to sell an item I’d rather know asap then be left hanging for a week. Sellers should also be made to include minimum amount of information and pictures. Some listings were terribly sparse. A lot of fake items on the app. Also, you’re penalised with the speeding shipping badge taken of you because of the postal system you cannot control
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Ppragmaticgoddess
SCAM!!! Stay Away!
We ordered a couple of things off this app and ended up losing over $300. It was suspicious after our order’s shipping label was created and scanned in at two different locations (one created in California and scanned in Queens, and one created in Virginia and scanned in the Bronx). Then, when the first package arrived it was a “thank you” note and a recipe card. Then when my wife tried to file a complaint, the Vinted representative she had a chat with told her that her account had been blocked for “illicit activity” and the order had been marked as delivered (which we did not do and is only supposed to be done by the recipient after the order is verified so they can release the funds to the seller, but somehow it had been done). And then when they gave her their mailing address for litigation or complaints, the address they gave isn’t even in the US…it’s in Lithuania. So maybe it’s only some items that are scams, but I know for a fact we did not. I have also seen multiple posts about children’s toys with descriptions about children suggesting that they are trafficking kids. So all in all, a word of caution to anyone who has or is considering downloading this app, be careful what you buy or even click on, apparently. Hopefully this review doesn’t get removed and I hope people are actually spared the trouble or having to deal with this. And most of all I hope they aren’t actually doing anything with kids and if they are I hope they get caught.
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SSWalsh1203
⭐ 1 Star - Banned Immediately After Signing Up. Absolutely Disgraceful!
I signed up to Vinted for the very first time and was immediately permanently banned for alleged fraud, despite never having bought, sold, listed or transacted anything on the platform.
How can someone breach the rules of a platform they haven’t even had the opportunity to use?
I appealed the decision, only to receive a generic response claiming my account had been manually reviewed and that the ban would remain in place. No explanation, no evidence and no indication of what I supposedly did wrong.
To make matters worse, Vinted’s own notification states that the decision was made by automated systems, yet customer support insists it was manually reviewed.
Being accused of fraudulent activity without any supporting explanation is completely unacceptable.
If this is how Vinted treats legitimate new customers, I have serious concerns about its customer service, fairness and account management.
Extremely disappointing experience. I would strongly caution anyone considering signing up.
Vinted, perhaps investigate actual fraud rather than automatically banning people who have only just registered!
How can someone breach the rules of a platform they haven’t even had the opportunity to use?
I appealed the decision, only to receive a generic response claiming my account had been manually reviewed and that the ban would remain in place. No explanation, no evidence and no indication of what I supposedly did wrong.
To make matters worse, Vinted’s own notification states that the decision was made by automated systems, yet customer support insists it was manually reviewed.
Being accused of fraudulent activity without any supporting explanation is completely unacceptable.
If this is how Vinted treats legitimate new customers, I have serious concerns about its customer service, fairness and account management.
Extremely disappointing experience. I would strongly caution anyone considering signing up.
Vinted, perhaps investigate actual fraud rather than automatically banning people who have only just registered!
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TDtheycall me the doctor
Overall good but needs to cut down on spam
I like the app and I use it. The fees are really good, which I appreciate and the shipping is really good which I appreciate. There are only two things that personally I would try to fix.
The good deals goes super fast so you have to continuously refresh to get them And if you’re not on it immediately forget about it. Sometimes the deal is so good that the item gets locked up and it sits there for a while before it gets purchased because either a bot has locked up the item or there’s an error. For instance, any Pokémon game that goes for $20 less than its value is gone immediately and there’s no chance to get it because it gets locked up right away.
Second: there are lots of spam accounts and you really have to pay attention because it takes a while to get your money back due to having to wait on the shipping. I had an order get shipped to New York while I’m in Florida. even though I got my money back, it took a while. These accounts often have no reviews and offer a too good to be true deal except on this platform, The deals are good and are true so it makes it easy to accidentally make these purchases. It would be helpful if these accounts were not created, and you had to verify your phone number before listing an item or some other protective measure
The good deals goes super fast so you have to continuously refresh to get them And if you’re not on it immediately forget about it. Sometimes the deal is so good that the item gets locked up and it sits there for a while before it gets purchased because either a bot has locked up the item or there’s an error. For instance, any Pokémon game that goes for $20 less than its value is gone immediately and there’s no chance to get it because it gets locked up right away.
Second: there are lots of spam accounts and you really have to pay attention because it takes a while to get your money back due to having to wait on the shipping. I had an order get shipped to New York while I’m in Florida. even though I got my money back, it took a while. These accounts often have no reviews and offer a too good to be true deal except on this platform, The deals are good and are true so it makes it easy to accidentally make these purchases. It would be helpful if these accounts were not created, and you had to verify your phone number before listing an item or some other protective measure
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TTasteCharge
