Pam’s review
every time I park with DFW VALET instead of Uber in I get a text twice a day at least wanting to know if I want a car wash. Also, if I don’t have a return flight, I am asked every day when my return flight is. My flight was canceled. DFW knew of my cancellation. No one ever reached out to find out when my rebooked flight was so I just assumed they were able to follow me and my flight. I get here in my car is not here now. I have to wait another 25 minutes for my car to be moved because no one even called to question to find out. I will be Ubering from now on. oh, by the way, I asked for a car wash and didn’t get one. They said it was too cold.
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Stopped working
I never had issues with the app until now. Service was always excellent. But I like to make sure I have a reservation. Now, I get an error message that says cannot schedule a reservation that starts more than 1h00m from now. That to me doesn’t sound like reserving anything.
Useless
Can’t book a reservation more than “1h00m” from now? Well, that’s helpful.
Buggy App
It’s best at presenting error messages. Not so much on actually setting up a reservation.
Crashes anytime u try to update a reservation
Kind of useless if it doesn’t work right?
Doesn’t work correctly
On an IPhone 13 mini. You cannot access the menu button therefore you can’t get information like receipts.
App is not to any standard
Password resets do not work. Updating or deleting credit cards do not work.
Love being able to set up reservations and breeze through but anything further is not possible as the app does not follow development standards.
Love being able to set up reservations and breeze through but anything further is not possible as the app does not follow development standards.
Total Failure
There is no month when this application doesn’t crash and impedes getting a reservation properly. DFW shoud change app vendors.
Almost unusable
Basic functionality for choosing your reservation time doesn’t work. Impossible to use the app to book a new reservation. Disappointing that the fundamental purpose of this app doesn’t work and that the developers would roll this out without even the basic functions working. With the terrible reviews, one would hope that a big fix would be released but...
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Password Not Stored
Doesn’t matter if I reset password via the app, the web browser or by the customer service phone line having them reset it for me... no password is recognized when I try to login. Not even the one just successfully reset. I used to make reservations all the time now I can’t because I can’t login. Even the “get support” button on the App Store page ironically links to a broken page. Is this app even legit anymore??
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Need more QA and better test cases
Unable to create reservation after updating to this version. Error message says to complete all required fields, even though all required fields are complete. Need to fix and release a patch.
Terrible App
This may be one of the single worst apps out there. I get into the app 1 out of every 5 times to either review current reservations or make new ones. It’s equally as difficult to navigate online.
2 years?!
Last update was 2 years ago?! Probably explains the internal 420 error I keep getting when trying to make a reservation.
App crashes!
I pay too much to use their valet services to deal with such a horrible app experience. Thinking about using another airport Valet service.
Locked Out
App worked great before I changed my password. Now I can only login via my computer because the app says my password is invalid. Uninstalled and reinstalled with no luck. App is worthless
Needs FIXING
After login, app closes!!! Major frustration!!! Get it fixed before customers walk!!!
App does not work
After entering email and password and pressing Login, the App closes.
DFW should ask the App developer for its money back!
DFW should ask the App developer for its money back!
Doesn't work
Not sure if it's iOS 9 or the new iPhones but the app is totally broken.
What happened?
App does not allow to add vehicle info or my profile, nothing!
App is outdated
The app is outdated, and more importantly the company does NOT have **ANY** way to contact them electronically (no email box, no SMS messages, no twitter) Hey guys- the 80’s called; they want their beepers back. Set up an email address for gods sake.
