Book tickets for your favorite movies across various cinema experiences. Explore options like Cine Prestige, IMAX, and SK commercial for a unique movie-going adventure. Discover art-house films or indulge in luxurious 'business class' seating.
What We Love
- π New grades are better
- π New UI looks better
- π App has been improved
- π Great movie experience
Room to Improve
- π Cannot add more than one vitality card
- π Confusing payment method naming
- π Lose all progress if payment fails
- π Unable to process payment
- π No further selection process to conclude purchase
- π Failed to book online
- π Amateurish interface
- π Challenging to navigate
- π Frustrating user experience
- π Not thoroughly tested
- π Requires significant improvements
- π No definition of seat types
- π Cannot use discounts
- π Don't get option to checkout with discounts
- π App doesn't show which cinemas are showing a movie
- π Lost favorite cinemas feature
- π Cannot save loyalty numbers
- π Very few options available
- π Doesn't work very well
- π Pointless updated app
- π Functions worse than replaced app
- π Frustrating new format
- π Makes wanting to go to movies a damper
- π Complicated to use
- π Worse update
- π Far more limited
- π Cannot compare showtimes easily
- π Slower and clunky
- π Poorly designed
- π Worse than previous version
- π Questionably functional app made dysfunctional
- π Cannot book a movie
- π Struggle to get into the app
- π Terrible app made worse
- π Not intuitive
- π No clear indication for IMAX
- π Time banner blocks information
- π Close icon asks for confirmation without explanation
- π Needs UX and user testing
- π Tickets didn't show on app after booking
- π Slow and clunky
- π Unable to use vitality discount
- π Error messages
- π Beyond frustrating
- π Decided to go to another cinema
- π Unable to buy ticket
- π No button to payment system
- π Vitality numbers not auto saving
- π Not customer friendly to enter numbers each time
- π Loyalty number addition not intuitive
- π Need press and hold delay on tabs/buttons
- π Went to unwanted places
- π Unable to pay in app and mobile web
- π No way to proceed to pay
- π No prompts
- π Only view one cinema at a time
- π Struggled to sign in
- π Sudden and random downtime
- π Broken payment system
- π Payment reserved but not booked
- π Cannot use vitality discount again
- π UX is a mess
- π Functionality is limited
- π Does not indicate prestige until tickets selected
- π Payment fails for no reason
- π Have to start booking process from scratch
- π Disappointing upgrade
- π Too many barriers to payment
- π Unclear how to load vitality numbers
- π No clear distinction between rewards and vitality
- π Very poor customer experience
- π No checkout button
- π No functionality to checkout
- π Hard to use deals
- π Cannot get to checkout page
- π Very annoying and frustrating
- π Loyalty card details missing
- π Finding where to capture details is a nightmare
- π Glitched at payment stage
- π Payment didn't go through
- π Voided vitality cards
- π Failed booking not stored
- π Seats taken from previous booking
- π Had to pay full price
- π Discovery vitality not processing
- π Did not allow kids free movies
- π No payment method at checkout
- π Cannot book movie online
- π Cannot add payment card
- π Reviews poorly placed
- π More limitation than old one
- π Complicated to add vitality/SK numbers
- π Awful
- π Ridiculous prices
- π Utter garbage
- π Not user friendly
- π Impossible to change cinema
- π Have to wait hours to change cinema
- π Worse than before
- π Impossible to book movies
- π Terrible App
- π Lost user credentials and attributes
- π Untidy and clunky UI
- π Consider a roll back
- π Staff frustrated with app
- π Unable to access new version
- π Reset password link doesn't work
- π Stuck on home page
- π Doesn't do anything
- π Vitality and payment issues
- π Does not activate payments screen
- π Poor development
- π Impossible to buy a ticket
- π Cannot access anything
- π Wrong password
- π DONE with Ster Kinekor
- π Pathetic
- π Cannot login
- π Old app worked
- π Annoying
- π Going downhill
- π Unusable
- π Worse than old app in every way
- π Atrocious, unusable app
- π Shareholders should look
- π Bugs
- π Cannot access account
- π Create password link error
- π Tabs give BlockRenderError
- π This version is the worst
- π Trying to log in for days
- π Link doesn't work
- π Old app was gold
- π Clearly not user friendly
- π Can't log in
- π Wrong password on app
- π Reset password link does nothing
- π Frustrated and deleted app
- π This can't be it
- π Leaves little to be desired
- π Horrible user experience
- π Poor testing and QA
- π Do they even have a dev team?
- π Cannot see closest cinemas
- π Weeks without cinema view
- π Team not looking at complaints
- π New un user-friendly app
- π Employ new UX designers
- π Team is useless
- π Cannot get old customers to reset password
- π Endless loop to nowhere
- π Is this the best SA can do?
- π Cannot log in with website credentials
- π Forgotten password links incorrect
- π Instantly deleted
- π What the heck is this user interface
- π Cannot log into old profile
- π Pay for subscription but can't see card number
- π Password wrong
- π Frustrating change
- π Really poor customer experience
- π Unable to log in to existing account
- π Nothing on this new app works properly
- π Discontinue older app before new is functional
- π Why a new app
- π Forgot password link sends back to app
- π Strange
- π Awful App a Step Backwards
- π Non-intuitive
- π Difficult to navigate
- π Old app superior
- π Garbage
- π Cinema not showing
- π Making it harder to pay
- π App just doesn't work
- π No idea what they're doing
- π Worse than previous app
- π Cannot cancel tickets
- π Very bad
- π Must do better
- π What a joke
- π Archaic way to fill card details
- π Doesn't let you pay
- π Closing theatres
- π So bad
- π Whole of western cape not available
- π Doing this while at the cinema
- π Website also terrible
- π Designed by AI
- π How much longer???
- π Simplest fixes not made
- π Ebucks don't work
- π Points not transferring
- π Utter garbage
- π Filmgrail ruined SK
- π Disgrace of an app
- π Old app discontinued
- π Not working 100% smooth
- π Frustrating trying to use app
- π Enter loyalty numbers manually
- π Gives errors upon entering card numbers
- π Doesn't work smoothly






















