Missing Functions
DBS bank doesn’t allowed to download up to date statement, even all other banks are providing the up to date statements to their customers, but DBS bank is not allowing it, I called customer care support to get latest up to date statement as my one payment is pending, I’m unable to proved it that the payment has not yet received, DBS customer service is very worst ever seen, not helping to customers, not giving latest statements its like a bank features and functionality is 10 years back. Highly recommend that not to open DBS bank account, if your payment will stuck somewhere they will not help you with up to date statement.
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Response from developer
Hello ! We'd like to understand your review better. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number "85981", so we can assist you further.
User Friendly
Amazingly user friendly and easy to navigate.
DBS bank stood first
All the LVB employees (even managers )seems to be lazy and very poor in computer operations They are thinking that still they are LVB. Employees They are to give six months training with half salary. Then only they would concentrate in the training works
After training reinstate them in other branches far away from native place Them they would become active and duty consciousness ,
After training reinstate them in other branches far away from native place Them they would become active and duty consciousness ,
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Response from developer
Hello Guruvayurappa! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number "80674", so we can assist you further.
Very poor branch / helpline service e
I opened Gold account three months ago. Works fine for few weeks and then suddenly ATM/ONLINE transactions are declined. The chat service says the account has been placed on "restrictive transactions" without any email, sms, letter on the reason for the same. Upon calling help desk they say they are not sure why the account is in restriction status although it allows credit. Visit the branch and they have no answer either. I had to again visit branch and place a physical request for closing the account which again took over a month to resolve. Pathetic service! Better stick to top 2-3 private Indian banks.
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Response from developer
Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number "78117", so we can assist you further.
Scamster bank
blocked for no reason , dbs claims to be a digital bank and then asks for an in person kyc.
I have been using this bank since 7 years. I'm closing the account due to MAB!
Being greedy will only kill the bank at this time.
Ihave been using this bank since 7 years. I'm closing the account due to MAB!
There are other wallets today which can be used alternatively.
Ihave been using this bank since 7 years. I'm closing the account due to MAB!
There are other wallets today which can be used alternatively.
Very very poor service
Very pathetic service provided by this bank . Do not open any type of account in this bank . There will be not proper responding from support team and some other services only possible through app only. Not available in bank branch. This is very ridiculous. Am taking personal loan from this bank and am trying to foreclosure. But in app there is getting servers issue. And this bank take almost 1 month for solve this . And this is not provided this option to brach . How’s this service? And after 1 month loan was close but its not provided me closing documents upto 5 days. Am very irritated with this bank service and now am close this bank account.
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Response from developer
"Hello Mahesh ! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number ""75013"", so we can assist you further.
Fraud/Scam/Thief
DBS is. Fraud/Scam starting everything was good but then they started taking your money almost 400 every month saying non maintenance fee, when called they said minimum balance should be 10K which was never informed when opening the account and was never issue or never charged for non maintenance then why now …? And even though the balance in my account is more than 10K they still charged me for non maintenance….
Stay away from this Fraud/Scam people …
Taking almost 400 every month from their customer account I wonder from how many people they have stolen and if this is how they make money then they should be Canceled, I’ll rather give it to people on the street then this stupid Thief.
Stay away from this Fraud/Scam people …
Taking almost 400 every month from their customer account I wonder from how many people they have stolen and if this is how they make money then they should be Canceled, I’ll rather give it to people on the street then this stupid Thief.
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Response from developer
We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number "73844", so we can assist you further.
Slow and buggy
Every button press results in a few seconds delay. Amounts are not refreshed when you are back to home after a transfer. Possibly the worst banking app?
Bad service and customer care support
Dear team DBS,
I was done a upi transaction(Flipcart bill payment) on 4.12.2023 and transaction shows successful and amount not credited merchant account.Then I wait for 5 days and nothing happened. On 9.12.2023 dispute raised and got mail regarding and mentioned thar problem will be resolved within 2 days but till date 19.12.2023 I didn't get any response from your end.Again I am try to get live customer care support through apps(connected after 10 times try) and connected with live agent Kannika( first time) disconnected the chat within 15 sec and I am try to get second time and connected with Purva and while I am sending message,she replayed some message and suddenly disconnected the chat.As a long term customer I am not expecting this type nonsense from your side.Please give proper orientation for your customer care executive those who are handling live chat section and credit back my money asap.
I was done a upi transaction(Flipcart bill payment) on 4.12.2023 and transaction shows successful and amount not credited merchant account.Then I wait for 5 days and nothing happened. On 9.12.2023 dispute raised and got mail regarding and mentioned thar problem will be resolved within 2 days but till date 19.12.2023 I didn't get any response from your end.Again I am try to get live customer care support through apps(connected after 10 times try) and connected with live agent Kannika( first time) disconnected the chat within 15 sec and I am try to get second time and connected with Purva and while I am sending message,she replayed some message and suddenly disconnected the chat.As a long term customer I am not expecting this type nonsense from your side.Please give proper orientation for your customer care executive those who are handling live chat section and credit back my money asap.
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New App upgrade notification and asking for download
I am seeing an constant message notification on my app that this app is upgraded so this app will not be effective from 10th September and also asking to download 4.32.1 version from App Store but in App Store no such version is mentioned, hence really confused that how to download the same. One more complaint that though in my app speaking to RM option is there, but no one called back for last three requests. I have quite an investment with you, so this kind of attitude is really affecting the future business relationship with you.
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Response from developer
Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number "57996", so we can assist you further.
Excellent online banking app!
Im happy with this bank and been using more than 6 years now. The app has improved alot and would love to see where it goes next!
The app landing / Login page could have improved with simple login option. Too many pieces there to click and look very congested. Make the landing page simple with just one option input like most other fintech app… Don’t overcrowded the first page and make your customer feel uneasy to use.
The app landing / Login page could have improved with simple login option. Too many pieces there to click and look very congested. Make the landing page simple with just one option input like most other fintech app… Don’t overcrowded the first page and make your customer feel uneasy to use.
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Response from developer
Hello! Thank you very much for your valuable feedback. We're glad you enjoyed the digibank experience & our promise is to make it even better. Furthermore, We continuously keep reviewing our products & services depending upon various factors. Please be rest assured that your feedback is noted and will be passed on to our relevant team. Thank you.
Worst app and worst bank
One of the worst bank I have seen in my life. Specially in Anantapur branch the service is worst no one knows the process itself. For gold loan disbursement they have taken time more than 3 hours.. for releasing also they taken 2 hours.. when ever we will deposit amount the cashier always ask ID proof xerox even when we deposit in self account, coming to digi account I have transferred money to my friend it deducted from my account but not transferred to his account when I have raised complaint it’s showing your money will be credited in my account in 14 days.. still not received.. SBI IS 100 percent better than this DBS bank
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The best banking app
The best banking app
Again broken app
The app is not working since yesterday update on apple ios Login using Touch ID is broken and also after uninstalling and reinstall also unable to login via app. Please fix asap
Beware of DBS
Hey guys beware of DBS bank, they blocked my account for temporarily without my knowledge,,, After I deposited 5,00,000 rupees for no reason,,,, And I am doing same amount of transactions with my another DBS account and this account still going without any interuption,,, and they did it for one account only without any reason,,,, So please be careful while u wish to do some big transaction in DBS Account,,, After that we approached customer care, they asked for details about the transaction and proofs,,, we explained the details and submitted the proof,,, it’s been more than 13 days,,, still we unable to use the account back,,,, definitely I will give a single star from multiple accounts
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First time use
The app worked smoothly, with no issues! The messaging was clear & easy to comprehend! Thank you!
Seamless
I am a DBS digibank user since 2018 & I must say that they provide seamless experience when it comes to banking. Initially there were few ATMs in my locality but on today’s date there are more which definitely highlights the growth of DBS. Recently, I read an article on Internet that DBS is ranked as Best Bank of India finishing above HDFC and it felt really good as I trusted digibank so back in time when very few people in India have heard of it. Keep Going. <3
Just please don’t make minimum balance limit from 5k to 10k or more :p
Just please don’t make minimum balance limit from 5k to 10k or more :p
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Heats up the IOS device and hangs the device
This app is degraded over the time with no updates it’s starts from the very app landing login page takes time or sometimes does not come until you close the app and come back and starts heating up the device and keeps hanging the screens and the device. Instead of changing the graphics in new version devs need to work and focus on the performance of the app
App is crashing every time on iOS 14.5 iPhone 7+
App is crashing every time on iOS 14.5 iPhone 7+
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Some amount debit on my o account I’m opened
Why u debit on my account
