Third class bank
Very poor third class service, do not open an account with this bank, your money will not be safe.
We do not respect any regulations of the Reserve Bank of India and do not provide services in accordance with them.
We do not respect any regulations of the Reserve Bank of India and do not provide services in accordance with them.
Response from developer
Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number "91933", so we can assist you further.
Terrible
One of the worst apps backed by one of the worst IT systems amongst Indian banks. As an NRI - app no longer registers and so I am considering shutting all my accounts
App not working
After update this app not working.
After update sim binding was not working. I am in overseas SMS was sent but not verified and unable to access APP now .
After update sim binding was not working. I am in overseas SMS was sent but not verified and unable to access APP now .
Seamless
Have been using this for almost a decade now. This was my first ever bank account when I was a college student. It was fully digital then. I’ve never experienced any issues with DBS so far in that journey!
No spams. No cross selling. Privacy friendly. Banking the way it should be.
No spams. No cross selling. Privacy friendly. Banking the way it should be.
FD Tenure
While choosing FD tenure months is not showing up which is a huge inconvenience
DBS INDIA
So user friendly and easy to use
Missing Functions
DBS bank doesn’t allowed to download up to date statement, even all other banks are providing the up to date statements to their customers, but DBS bank is not allowing it, I called customer care support to get latest up to date statement as my one payment is pending, I’m unable to proved it that the payment has not yet received, DBS customer service is very worst ever seen, not helping to customers, not giving latest statements its like a bank features and functionality is 10 years back. Highly recommend that not to open DBS bank account, if your payment will stuck somewhere they will not help you with up to date statement.
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Response from developer
Hello ! We'd like to understand your review better. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number "85981", so we can assist you further.
App getting worse
I had opened some Fixed Deposits a few months ago. In first case It showed wrong rate of interest in their down loads. I had to e mail the bank to rectify the error. Also, recently opened another Fixed Deposit. Till date it doesn’t show in downloadable Certificates and Receipts but as the amount is displayed in my Account I am not bothered. I received the hard copy of FD by post but still on App the certificate is not visible and they want you to not insist for hard copy by post.
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Great App
Great working app … best in India.
Worst bank high maintenance fees
Worst bank and bank app ever they’ll cut maintenance fees from your account without your permission, without thinking about if the person had only that money left with it or not. I was in a situation where I left with less money they cut it asap without permission or notice hated this app please don’t download it. So hard to manage worst worst worst bank
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Kamal
Only Indian states are selectable. To include different states from their country for PIO/ OCI customers to choose would be beneficial
User Friendly
Amazingly user friendly and easy to navigate.
Best bank app!
Simple, intuitive multifunction app. Amazing experience specially if you compare with the others ;)
User friendly
Great to use
DBS bank stood first
All the LVB employees (even managers )seems to be lazy and very poor in computer operations They are thinking that still they are LVB. Employees They are to give six months training with half salary. Then only they would concentrate in the training works
After training reinstate them in other branches far away from native place Them they would become active and duty consciousness ,
After training reinstate them in other branches far away from native place Them they would become active and duty consciousness ,
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Response from developer
Hello Guruvayurappa! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number "80674", so we can assist you further.
Unresponsive Customer Service for Dormant Account Reactivation
I requested the reactivation of my dormant account with DBS Bank back in August, and despite multiple follow-ups, there has been no progress. Each time I reach out, I get the same response: "It’s being processed" without any clear timeline or solution. It's been months now, and the lack of accountability and transparency is extremely frustrating. If this is the standard for simple account reactivation, I dread to think of the experience for other services. Really disappointed with DBS Bank’s unresponsive and slow service.
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Very poor branch / helpline service e
I opened Gold account three months ago. Works fine for few weeks and then suddenly ATM/ONLINE transactions are declined. The chat service says the account has been placed on "restrictive transactions" without any email, sms, letter on the reason for the same. Upon calling help desk they say they are not sure why the account is in restriction status although it allows credit. Visit the branch and they have no answer either. I had to again visit branch and place a physical request for closing the account which again took over a month to resolve. Pathetic service! Better stick to top 2-3 private Indian banks.
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Response from developer
Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number "78117", so we can assist you further.
Scamster bank
blocked for no reason , dbs claims to be a digital bank and then asks for an in person kyc.
I have been using this bank since 7 years. I'm closing the account due to MAB!
Being greedy will only kill the bank at this time.
Ihave been using this bank since 7 years. I'm closing the account due to MAB!
There are other wallets today which can be used alternatively.
Ihave been using this bank since 7 years. I'm closing the account due to MAB!
There are other wallets today which can be used alternatively.
Very very poor service
Very pathetic service provided by this bank . Do not open any type of account in this bank . There will be not proper responding from support team and some other services only possible through app only. Not available in bank branch. This is very ridiculous. Am taking personal loan from this bank and am trying to foreclosure. But in app there is getting servers issue. And this bank take almost 1 month for solve this . And this is not provided this option to brach . How’s this service? And after 1 month loan was close but its not provided me closing documents upto 5 days. Am very irritated with this bank service and now am close this bank account.
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Response from developer
"Hello Mahesh ! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at go.dbs.com/in-reachus and mention the case number ""75013"", so we can assist you further.
