No available support
This app has been working great, until the last week. We’ve had lots of glitching and getting kicked out mid orders. This happened again this morning and resulted in a duplicate order being placed since it kicked me out in the middle of placing an order with Venmo and it still went through but didn’t show up for awhile. So a second order was made thinking it failed before processing. Now there are two identical orders and the customer was charged twice with no way for me as the sales mom to cancel the duplicate order. GET SOME SUPPORT AVAILABLE!!
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Perfect!
I honestly don’t understand why so many people rate this app so poorly. This is my first year as a Cookie Mom and I’m very satisfied with it. It’s very easy to use. The only things I wish it could do that it can’t is generate full sales reports and update Cookie Sites. You have to log in on a web browser to do those two things. And that truly doesn’t bother me. It’s perfect for what it’s made for — taking quick cookie orders during booths and tracking online sales for girls individually and the troop as a whole.
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Remove the Blue button!
The blue button “+New Cookie Order” on the troop order side is the worst spot for that. It needs a new location that isn’t right next to the “Start My Booth Sales” it has been an issue for, no exaggeration, everyone doing the ebudde accounting.
Also add in a apple/google pay tap feature please. It’s been great with Venmo added!
Also add in a apple/google pay tap feature please. It’s been great with Venmo added!
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App good, offline orders bad
The app works fine but adding the cash button this year for tracking took away the option to add cookies sold at booths and elsewhere. There is NO place externally where the girls or customers to see how well they are doing. Silly to tell someone you made your goal and show 50%. Bring it back!
With improvements to function this could be great
The new cash payment feature is great. However, being only able to see the summary after a sale is made and no way to get back to that screen is dumb. Make it so that is option to toggle back to - make it so other sale info can also be accessed when you want to not after a purchase.
The Worst App
This is the worst app I’ve ever used in my life. This app constantly crashes does not allow you to login or doesn’t except your password. We actually haven’t been able to get it to work even one time and I see from the reviews most of these problems existed eight years ago and still they haven’t been solved.
The Girl Scouts sell $800 million-$1 billion of revenue each year and they can’t even get a decent application. Utterly shameful!
The Girl Scouts sell $800 million-$1 billion of revenue each year and they can’t even get a decent application. Utterly shameful!
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I can’t login
I keep getting an error when trying to login
Not a good App
I would much rather just sell cookies The Old Fashioned Way! I have been locked out SEVERAL Times. I have to reset my password every time! It’s not just me other moms have had the same issue. For years, we sold cookies, face-to-face, with cash or check. It’s simple. This isn’t.
No tap to pay
Losing sales because this doesn’t support tap to pay
Terrible app
This app won’t open at all. It just says “Oops, something went wrong” even after deleting and downloading it again.
Ehhh
This app is great for cookie booths except the card thing is iffy and it only lets one person on a account at once so if someone else is trying to use it it work work
Horrible app
We have to use this for cookie sales. Presales from individuals were fine, but using it at booths has been terrible. The credit card OCR scanner doesn’t work well, not all our booths load each day, we keep getting completely kicked out of the app repeatedly in the middle of a sale, and the sales report not only provides a giant undifferentiated list of transactions with no booth locations, they’re in the wrong time zone. Girl Scouts of the USA needs to start over with this one. It doesn’t even communicate correctly with our baker’s platform eBudde.
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:3
It’s a great app and it’s free and easy for a customer
Constantly logging out
“Keep me logged in for 12 hours” does not work at all. Constantly needs to be logged back in and also doesn’t store login information so the process is tedious. There is so little security danger here, please make the login process easier and less repetitive.
This app is less functional every year. Girl Scouts needs to invest in its app and web design and stop making girls and volunteers deal with one broken system after another!
PS for the love, let people highlight phone numbers and copy them to text to coordinate pickup. The only option is to call, and it simply is not 1987.
This app is less functional every year. Girl Scouts needs to invest in its app and web design and stop making girls and volunteers deal with one broken system after another!
PS for the love, let people highlight phone numbers and copy them to text to coordinate pickup. The only option is to call, and it simply is not 1987.
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Severely Poor Configuration
If I could give negative stars I would. I continue to have issues getting into the app and getting sales set up. I had this problem the year prior and it’s the reason I don’t even bother with digital cookie. I WISH our service unit would switch to ANY other app than this configuration!
Crashes and issues
App would be great if it worked. Half the time doesnt work and the girls lose sales.
Doesn’t work
I’d love to review this app, which is required for booth sales this weekend, but we can’t even open it because it just gives the error, “oops, something went wrong” and quits.
Come on already!
While the new features to scan a card, take Venmo and paypal can be great, the constantly having to reselect the booth is annoying, the crashing during peak times is ridiculous and the fact that this app doesn’t communicate with smart cookie to actually track stock & sales is inexcusable. The developers need to spend a month having to deal with this in the real world while also dealing with customers, cookies and trying to watch kids in a parking lot. Do better.
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Waaaaaaa
😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😂😂😂😂
Functions don’t function
I can’t grab the link for my daughter’s cookie sale website. I click “View my site” and I get a QR code. I can’t scan the code while on my phone. Just give me a URL I can click on. I tried to “Email My Site” to two different email addresses and it never arrived. This app is almost as bad as eBudde.
