Nice Resource
Easy to use, always reliable, kind of like a social chair in your pocket.
Fab & Free
Gained free access for me and 4 additional guests to a pool party with marshmello. Arrived around 1.30pm and had no issues. Thanks!
Super easy to use and smooth entrance
Straightforward, smooth entrance to events. Best app for Vegas lovers!
Love how easy the guestlist is
Downloaded this app after a recommendation by a friend. Was able to sign up for a guestlist easily and got right into the club. No complaints here!
Guest List Cannot Be Trusted
Very disappointing experience with Discotech.
I booked a guest list through the app for Mansion Nightclub in Vancouver. The app showed free entry between 9:00 PM and 10:30 PM, so I relied on that information and traveled about 20 km from UBC to the club.
When I arrived within the required time, the venue refused to honor the guest list and told me it was a special event. They said I would have to pay $140 at the door.
The biggest problem is that the guest list was still available and presented in the app as if it were valid. If a venue can simply reject a confirmed guest list at any time, then what is the value of booking through the app?
I contacted Discotech customer service while I was at the venue, but they told me the club has the right to close or limit the guest list and that there was nothing they could do for me that night. No entry, no alternative, and no meaningful solution after I had already spent money and time traveling there.
I have used Discotech many times before without this problem, but this experience seriously damaged my trust in the app. A guest list should not be offered as valid if customers can arrive within the stated conditions and still be turned away with no protection or resolution.
Discotech needs better coordination with venues and a better policy to protect customers who rely on the information shown in the app.
I booked a guest list through the app for Mansion Nightclub in Vancouver. The app showed free entry between 9:00 PM and 10:30 PM, so I relied on that information and traveled about 20 km from UBC to the club.
When I arrived within the required time, the venue refused to honor the guest list and told me it was a special event. They said I would have to pay $140 at the door.
The biggest problem is that the guest list was still available and presented in the app as if it were valid. If a venue can simply reject a confirmed guest list at any time, then what is the value of booking through the app?
I contacted Discotech customer service while I was at the venue, but they told me the club has the right to close or limit the guest list and that there was nothing they could do for me that night. No entry, no alternative, and no meaningful solution after I had already spent money and time traveling there.
I have used Discotech many times before without this problem, but this experience seriously damaged my trust in the app. A guest list should not be offered as valid if customers can arrive within the stated conditions and still be turned away with no protection or resolution.
Discotech needs better coordination with venues and a better policy to protect customers who rely on the information shown in the app.
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