What a confusing convoluted app
Disney’s D23 ticket rollout was a mess from start to finish. Just getting to the actual ticket page required digging through layers of fluff — videos, promos, and distractions — before you could even find the real entry point. By the time you got there, you were already behind.
I logged in early, did everything right, sat through the countdown… and got a blank screen. No queue position, no confirmation, no error — nothing. Just a dead page.
I tried multiple devices on a high-speed connection and got the same result every time. This wasn’t user error. This was a system failure.
If tickets were gone, say so. If the system crashed, say so. Instead, Disney left people staring at empty screens, guessing what to do next.
For a company this big, this wasn’t just disappointing — it was sloppy, opaque, and disrespectful.
I logged in early, did everything right, sat through the countdown… and got a blank screen. No queue position, no confirmation, no error — nothing. Just a dead page.
I tried multiple devices on a high-speed connection and got the same result every time. This wasn’t user error. This was a system failure.
If tickets were gone, say so. If the system crashed, say so. Instead, Disney left people staring at empty screens, guessing what to do next.
For a company this big, this wasn’t just disappointing — it was sloppy, opaque, and disrespectful.
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Needs overhaul
Most features in accessible
Pointless
D23 is such a joke. No chance of getting any event tickets. Too many people in this “club”. The app has little to no features. Disney has and is going down hill at such a sad rate.
Membership Card Fail
Never could get my membership card to load. It just continued to “load”… if I closed the app & went back in to try again, I had to re-sign in, which still never worked to actually load the card. I imagine the app is good for keeping track of where discounts are, etc, but not great as an alternative to carrying around your membership card
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App is bugged
You cannot log into your account without the app crashing.
Can’t log in
App just displays an error when trying to log in. Tried everything to fix it but it still won’t let me in.
CONSTANT ERROR MESSAGES
Every time I try to log in, it gives me error messages when I try to pull up my member card and my tickets.
Error code -,
"An error occurred app.myid.login_error_message"
Error code -,
"An error occurred app.myid.login_error_message"
Login broken for months
Cannot login.
Broken
App does not allow you to login.
Can’t Login
Downloaded app and get an error message every time I try to login. Come back later.
Doesn’t work
Can’t sign in
Log in error
Really negative stars if i could can’t sign to the app keeps saying log in error on iphone but when i use the web browser i can sign in with no issues make it make sense
Doesn’t Load membership
It just gives an error message when trying to log in. Been happening for weeks. I tried deleting and reinstalling and even downloading/ logging in on my husband’s phones
Can’t Login
Can’t login. Apparently this is a known bug and there isn’t an expected date on a fix.
Doesn’t log in
Doesn’t log in just gives error code.
Can’t log in
Gives me an error everytime I try and load digital card. Can log in just fine on the website but won’t work in app.
Awesome app
I enjoy using it so much. Hats off to the devs that built it. Zero issues and it’s very responsive.
Digital card not working
Can’t get the digital membership card to load so I can use it at the parks
Can’t log in
Tried several times but can’t log in on the app. I can log in easily on the desktop but not on the phone app. Useless app
Missed so many events!
This app is useless. I activated the notifications and I’m not even notified when event sales are announced or go on sale. What’s the point of the notifications? What’s the point of the app if it doesn’t notify you of the events. It’s extremely disappointing and frustrating. We pay almost $200 to be a part of this club and we’re missing the benefits because the app is a lame duck. It’s not even worth being part of the club if we aren’t able to attend events!
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