What a confusing convoluted app
Disney’s D23 ticket rollout was a mess from start to finish. Just getting to the actual ticket page required digging through layers of fluff — videos, promos, and distractions — before you could even find the real entry point. By the time you got there, you were already behind.
I logged in early, did everything right, sat through the countdown… and got a blank screen. No queue position, no confirmation, no error — nothing. Just a dead page.
I tried multiple devices on a high-speed connection and got the same result every time. This wasn’t user error. This was a system failure.
If tickets were gone, say so. If the system crashed, say so. Instead, Disney left people staring at empty screens, guessing what to do next.
For a company this big, this wasn’t just disappointing — it was sloppy, opaque, and disrespectful.
I logged in early, did everything right, sat through the countdown… and got a blank screen. No queue position, no confirmation, no error — nothing. Just a dead page.
I tried multiple devices on a high-speed connection and got the same result every time. This wasn’t user error. This was a system failure.
If tickets were gone, say so. If the system crashed, say so. Instead, Disney left people staring at empty screens, guessing what to do next.
For a company this big, this wasn’t just disappointing — it was sloppy, opaque, and disrespectful.
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Needs overhaul
Most features in accessible
Pointless
D23 is such a joke. No chance of getting any event tickets. Too many people in this “club”. The app has little to no features. Disney has and is going down hill at such a sad rate.
Membership Card Fail
Never could get my membership card to load. It just continued to “load”… if I closed the app & went back in to try again, I had to re-sign in, which still never worked to actually load the card. I imagine the app is good for keeping track of where discounts are, etc, but not great as an alternative to carrying around your membership card
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App is bugged
You cannot log into your account without the app crashing.
