Terrible
Installing the app took over an hour of utter frustration as it kept telling me no device was available.
- Then finally by pure dumb luck and I don’t know how, it finally added my device to the app (sort of).
- it didn’t even list my model “Dometic FreshJet 7 Series Plus” as an option in the “available“ drop down list, and that’s the most powerful and latest caravan aircon unit Dometic are proudly advertising, it instead listed my unit as “Fjx4 1500M” “Model 18” ??, however it fully worked with the app.
- but I wanted the correct unit (“FreshJet 7 Plus” “Model 18”) so I then had to actually delete it and start over all again. Over an hour later it finally worked.
- then the “waiting” horror as it takes up to a minute to load your units data to the app each and every time you “open” OR “click off the app for a second”.
- the app will randomly crash and freeze, you’re only way out is to close the app and restart it including the data loading process all over again.
- the app has no ability to setup a programmed routine, the closest you get is by manually turning the unit on and off each and every single time using the app power button.
- the app asks you to choose an “Electrical Unit” being either “Watts” or “Ampere” but then doesn’t use Watts or Ampere anywhere in the app display at all?
- there is a “Me” tab but it’s nothing to do with “you” it’s a shopping link only. - under the “Events” tab nothing happens at all.
- you have to manually enter your wifi name (SSID) as it doesn’t even have the ability to search for your home Wi-Fi, this is a clear sign of a cheap and sloppy app.
- my best guess is that “Dometic” used an inexperienced app maker and it clearly shows, this is a disgusting App for a company of this calibre.
- Then finally by pure dumb luck and I don’t know how, it finally added my device to the app (sort of).
- it didn’t even list my model “Dometic FreshJet 7 Series Plus” as an option in the “available“ drop down list, and that’s the most powerful and latest caravan aircon unit Dometic are proudly advertising, it instead listed my unit as “Fjx4 1500M” “Model 18” ??, however it fully worked with the app.
- but I wanted the correct unit (“FreshJet 7 Plus” “Model 18”) so I then had to actually delete it and start over all again. Over an hour later it finally worked.
- then the “waiting” horror as it takes up to a minute to load your units data to the app each and every time you “open” OR “click off the app for a second”.
- the app will randomly crash and freeze, you’re only way out is to close the app and restart it including the data loading process all over again.
- the app has no ability to setup a programmed routine, the closest you get is by manually turning the unit on and off each and every single time using the app power button.
- the app asks you to choose an “Electrical Unit” being either “Watts” or “Ampere” but then doesn’t use Watts or Ampere anywhere in the app display at all?
- there is a “Me” tab but it’s nothing to do with “you” it’s a shopping link only. - under the “Events” tab nothing happens at all.
- you have to manually enter your wifi name (SSID) as it doesn’t even have the ability to search for your home Wi-Fi, this is a clear sign of a cheap and sloppy app.
- my best guess is that “Dometic” used an inexperienced app maker and it clearly shows, this is a disgusting App for a company of this calibre.
Show more
Good but could do with some tweaking
The app is good but it could be improved by (1) including a timer off function eg: turns off after a preset 30 minutes, 60 minutes or 90 minutes… this would help to set a temperature to get to sleep and then not have to wake up to turn off… the second improvement would be for the blue tooth to be recognised quicker so that you are not sitting looking at the app screen for three minutes or longer
Show more
Trash
This app is hot garbage. Bluetooth pairing doesn’t work with my CFX3 55IM. I can connect to my CFX3 via WiFi, but the app doesn’t see it. How can you get something so simple so wrong?!
Will not Pair - New App Useless
Come on Dometic, why replace an app when it was working perfectly with no issues. This new App should be binned immediately, you cannot pair and when you finally can pair it then won’t allow to operate the system. App logs you out every time so every time you want to use it you have to re login. When it ain’t broke ……leave it alone. Bring back old App.
Show more
Es passiert einfach gar nichts
Für diesen Preis der Anlage sollte man eigentlich ein funktionierendes Produkt erwarten können. Das ist hier Jugend forscht am Kunden. Die Cloudverbindung zur Anlage funktioniert Tagesform abhängig. Das aktuelle Firmware Update lässt sich nicht einspielen da wahrscheinlich ein falscher WLAN Code in der App hinterlegt ist für die lokale Verbindung… Normal sollte man hier gar kein Stern geben. Mein offenes Ticket wird vom Support auch nicht mehr bearbeitet, oder die haben sich alle aus dem Staub gemacht weil das Produkt so unterirdisch ist.
Show more
Response from developer
Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service
