Outdated app, have to sign in every time
The app is not very smart. You have to log in every time with your password. No iPhone face ID, no fingerprint sign in. Certain functions cause the app to crash. Not the most user friendly app. IT dept needs a complete overhaul on this one.
Simply Does Not Work
This app worked for a few months, but now it shows a blank white screen. This isn’t breaking news, as others have reported the same and yet no updates. Deleting and redownloading doesn’t resolve it. Donlen wants you to report mileage but makes it infinitely harder to do so. I wonder why.
Don’t bother downloading
Don’t bother downloading
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Blank screen
I go to app -I see nothing but a blank screen with a question mark at the bottom. I click on question mark and it ask how can I help -but there is no help. I remove app and re-upload app -same problem. Have no idea how to get it fixed and I need to log my miles for last month.
Latest version does not work
I was forced to update to 4.0.1206 and now it gives a blank white screen on both iPhone and iPad. I assume I must update iOS on both devices, but what a stupid update! This is a load of crap!
Crashes upon open
I’ve reset my phone, checked for app updates, really everything to troubleshoot. Still won’t open.
Blank Screen
The app doesn’t work on any device. Blank white screen. But I still get emails to enter my mileage. Multiple days now. Hopefully they see this and fix soon.
Horrible
Almost as worthless as Donlens service.
Face
Can we please get a Face ID
Poor Performance on Editing
Each time An edit is needed for mileage the app stalls.
Terrible
This app is terrible and frustrating to use. 1) Does not allow for face recognition to login. 2) If you are using a username/password that is pasted in from you iCloud Keychain, the login button won’t work until you manually delete the last character of your password and manually type it in. 3) Takes numerous clicks to just get to where you report mileage (and quite frankly, this is the primary reason that vast manly of us use it). 4) The formatting of the mileage reporting is confusing and cumbersome.
All of these hoops to jump through just to report miles - something that should literally take less than a minute, yet this app is so poorly written that it would actually be easier and faster to write it on paper and mail it in.
All of these hoops to jump through just to report miles - something that should literally take less than a minute, yet this app is so poorly written that it would actually be easier and faster to write it on paper and mail it in.
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Application Freezes Up
When I enter my daily mileage and hit submit it freezes up and I have to restart my iPad. This issue started in the last week. Don’t know what changes were made to the app but they were not for the good. The old app worked better.
App update messed up
I can no longer update mileage on my phone. The log doesn’t show. Same with web version. I have to use the desktop now.
Updates needed please
Can you please update the app to make it more user friendly? For example if you could add thumb print access instead of having to input the password every time it would be nice. Also at the mileage input area if you could have the numeric keyboard active it would be a great time saver as well..
Simple...the update stinks!
Hire better programmers.
App Needs Help
Does the app no longer save your password? Seems to save username but every time requires you to input a password which is frustrating when the app is unresponsive and closes. You get to put the password in all over again.
The calendar doesn’t open when clicking on it and whenever it finally decides to open it just freezes.
Mileage defaults always as personal mileage.
The app just seems completely clunky, slow and poorly designed.
The calendar doesn’t open when clicking on it and whenever it finally decides to open it just freezes.
Mileage defaults always as personal mileage.
The app just seems completely clunky, slow and poorly designed.
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Donlen mobile app
Old version at least had all the days on the calendar!!!! New app is horrible.
Updated version is the worst
Honestly, who likes to log miles. At the the older version worked. This version freezes up, doesn’t display all the info, and frustrates me so much. I waste so much time trying to log miles.
I think other reviewers gave the details - doesn’t automatically change the date, etc.
Please give me back the old version! At least it worked!
I think other reviewers gave the details - doesn’t automatically change the date, etc.
Please give me back the old version! At least it worked!
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Not Good
Old version was better. You can’t even navigate this one, and you can forget about finding service.
So much better
I think new app looks so much better, it is very user friendly! Thank you for fixing the dates in Enter mileage.
Bad
You have taken something bad and made it worse... didn’t think it was possible but if anyone could mess something up this bad... Donlen is the one for the job.
