DoorDash Reviews: Is It Legit?

Customer Experience

Positive experience12.5% of reviews
Neutral7.7% of reviews
Negative experience79.9% of reviews

~ Based on 6,058 written reviews from the US App Store.

What users say about DoorDash

Is DoorDash Safe?

DoorDash - Dasher appears safe based on user ratings. AppsHunter Safety Score for DoorDash is 94/100.

This assessment is based on 2,464,828 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.7% of ratings point to a safe experience
3.6% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 2,464,785 App Store ratings for DoorDash.

Is DoorDash Legit?

DoorDash - Dasher appears to be a legitimate app. AppsHunter Legitimacy Score for DoorDash is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bro 10$ n hour?

I need more money asap gta 6 is coming!!!

This app is terrible

The app is always lagging it declines orders that you didn’t want to decline and count it towards your acceptance rate it’s just stupid worst delivery app there is

Support is useless

I’ve had so many issues with orders it’s unbelievable. Then when you contact support and provide proof they deny any allegations. Saying “specialized team” doesn’t support request. A bunch of scammers who don’t pay their dasher and scam the customers that purchase from them. Use another delivery service I BEG.
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Sickening!!!!

Fuel price is $2.30 a liter, and you out here tossing $6 offers like we’re running a charity on wheels? You guys are absolute, unhinged parasites bleeding drivers dry for pure profit. Absolutely delusional.

Worst ever

This place deserves to be investigated for their terrible service. Screw you.

Bad

If you enjoy making $12/hr, sign up! What a joke of an app.

Don’t support these crackers

It’s basically indentured servitude at this point. The app does suck, but nowhere near as bad as the labor and business practices of this garbage company. They have enough money to buy Instacart somehow, but all the drivers are barely getting by on scraps. They don’t have enough money to pay you for your time (I’m talking zero dollars) if you’re waiting at a restaurant for an order that’s taking too long, which is the restaurant’s fault but they can buy $1 billion company. Yeah totally. I don’t have to tell you that the pricing for customers is exorbitant and ridiculous. I think everyone should just Support Uber eats. Cause Grubhub has unacceptable customer service for their customers.
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Scam

They’ll scam you at some point, I’ve had like 3 orders just disappear on my way to get them and when i connected support, they said at first it’s a glitch in their system, and than when I asked for some sort of payment for driving so far out the way for NOTHING, they said I declined them and they can’t provide any payment.

Sometimes it’s worth the money, if you really need to. But most of the time, it’s a huge waste of your time and gas. I’m a platinum driver and have done over 1k orders, and this is how I am treated? You’re better off doing uber driver, they have way more benefits and don’t scam.
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Total Hot Garbage

Total garbage app. They cheat the drivers and customer via their algorithm, their failure to update their gps and merchant addresses (inspite of being a 4.4bn dollar company) they frequently engineer mistakes on the customer side and the driver side, that hurts the driver’s earnings and subsequently hurts the quality of the product being delivered. They advertise this app one way (earnings at your pace) when the reality of its operation is another way (we will slow you down if your pace is faster not slower) they stack orders which also hurts the quality of the product being delivered. Doordash is 100% GARBAGE.
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Stupidity

I got a order from DoorDash. and that store was 5 miles far away from me. and they just gave me four minutes to arrive that store and also there is too many traffic lights. after I explain to the customer support also they don't help me for this stupidity. They have to fix their system.

They rob you

They allow restaurants to add up to 20% in costs. Can dictate the mileage but drivers you dont matter. They dont care about your pay its 2026 and base pay is still 2 dollars this is what happens when foreign countries run a company in America that they rob you tony xu is filling his pockets while ignoring the millions if complaints
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Dasher

The falsified orders for mileage and for your shop and deliver they pick and choose what they want to pay you on your shop and deliver. They only give two dollars as a base pay for mileage and shop and deliver. You can go 30 miles one way and you only get two dollars. They always go on whatever the customer tips you. A lot of times you have to come back the other direction and you have no orders on the way back at all because it’s not the territory or they don’t have anything out there.
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Work for Uber Eats

This app is ridiculous. I understand the necessity for background checks and it’s my own fault for not updating my information when I moved a few months ago but the app shouldn’t have let me dash and waste half of my gas tank and then deny me access to my funds while the background check can take up to 10 days. And checkr is saying the employer must request a new check if the information is old so that’s another 10 days of going through this. 20 days later and I’ll get paid what a joke. Customer support is almost all AI and they obviously don’t care about their employees. I will be quitting and doing literally anything else and I advise you to do the same. Save your gas and mental sanity.
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Horrible

The app is constantly glitching. You’re a platinum driver you work hard to keep that and then all they do is give you two dollar orders for completely crazy amount of miles and then many times you decline a bad offer and then they offer it to you two or three times in a row and that completely destroys your acceptance rate and even if you have everything else at 100% you lose platinum and then you they keep giving you horrible offers. Another major glitch is that even when the shop and deliver is toggled off, I keep receiving offers for shop and deliver, and because I declined those it goes against my ratings as well contacted support about that and they say too bad because there’s nothing they can do. I don’t recommend Dasher to anybody
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We deal with the bs

Here we come as people who want to make the “side money” getting an order and having the restaurant employees give us attitude, making us wait more and what does DoorDash do? Give US the bad rating??? Wow

Horrible

Rejected me for no reason

New update has screwed up the map

After using DoorDash for about a month now steadily, the recent update has caused an issue where when searching for new deliveries that it does not show you anything on the map no lines no hotspots nothing. I have tried to use the help function within the app, but the AI provides no assistance whatsoever.
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Poor pay

At a minimum $5 for anything plus $1 per mile. If a single order is going to take 30 minutes $20

🆘Depth of despair forced to work desperately just to eat a meal🆘

Estimated wait time 4-8 mins “ reality 30 minutes wait time for a $4.00 Shop & Pay 8 items estimated time 29 minutes to shop & delivered “ reality 49 minutes later boom your shifts ends . $4.00 per shift or less “ every single offer is being tapped by DoorDash keeping our earning and is a robbery money laundering scheme 🔚
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Fix your app

Ever since the new UI update, your app’s been running like dog water.