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DrChrono OnPatient Portal

DrChrono OnPatient Portal

PHR - Personal Health Record

81 ratings
130 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • December 10, 2012
  • October 1, 2025

Developer

drchrono Inc
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DrChrono OnPatient Portal screenshot #1 for iPhone
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DrChrono OnPatient Portal screenshot #5 for iPhone
iphone
ipad
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Reviews summary↘︎
⭐130
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📝8+ tags
Tags↘︎
🔄2+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦w/o updates
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About

Manage your personal health records on your mobile device. Schedule appointments, conduct video visits, and securely message your doctor. Easily share health data, including information from Apple Health, for better care coordination.

✓Schedule appointments
✓Video visits
✓Message doctors
✓Access medical records
✓View medications and allergies
✓Share Apple Health data
Show original description

What users say

Summarized from real user reviews of DrChrono OnPatient Portal. Based on 81 reviews and a 1.8/5 average, it highlights the 6 positives and 14 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 📅Convenient appointment scheduling and viewing
  • 💬Direct messaging with healthcare providers
  • 📋Access to medical records and test results
  • 📱Ability to complete forms from home before visits
  • 📸Photo sharing capability with doctors
  • ⏱️Time-saving patient check-in process

Negative things

  • 🐛Messages marked as unread indefinitely
  • 🔐Persistent password and login issues
  • 📭Messages fail to appear or sync between app and web
  • 🎨Poor user interface and unintuitive design
  • ⚠️Lack of customer support accessibility
  • 🔄Data inconsistency between app and web versions
  • 📄Documents and information not loading properly
  • 🚫Unable to edit profile information after creation
  • ⚡Frequent crashes and fatal errors
  • 🔗Inability to connect with doctors or add multiple doctors
  • 📊Limited medical information and billing features
  • 🗂️Poor document organization and sorting
  • 🔌Incompatibility with iOS updates and devices
  • ❌Non-functional check-in process
See all reviews

What's New in DrChrono OnPatient Portal

3.1.6

October 1, 2025

This release consists of resolutions to ensure better iOS 26 performance Resolutions - Addressed an issue for iOS 26 that caused the billing screen loading indefinitely

More

User reviews

Most RecentHighest RatedLowest Rated

Poor messaging

Messaging is showing u read messages in error. Messaging capabilities are limited. Reminders for appointments work well.
CarlaJ..CarlaJ..

App for Stone Ages

Hey so, this system is built for providers and not patients! They have no patient support outlet, and they will say “ask your provider”, however, my provider didn’t create this poor excuse of an app. Over it already.
F djsksnfbfjslalF djsksnfbfjslal

I cant do anything in the app anymore

I can’t message my doctors about my medication refills because the app is broken. I don’t think anything is working on the app actually.
mhall425mhall425

Not helpful

This is an app one of my doctors is using and it’s been a nightmare to try and onboard. I called them directly and they said the provider has to work with them and yet the provider has contacted them multiple times. Do not pick this software it is the worst.
shan391shan391

Messages never clear notification badges

App is worthless and ridiculous. Can’t read emails. Shows that I have 16 new emails but nothing is there. The website portal is the same way. How embarrassing to to be these programmers.
eurogeneseurogenes
See 125 more reviews

Developer apps

DrChrono EHR / EMR
DrChrono EHR / EMR

EHR, Medical Billing & RCM

🏥 Medical

(3.8K)

Free
In-App Purchases
DrChrono Patient Check-In
DrChrono Patient Check-In

Patient Check-In Kiosk

🏥 Medical

(1)

Free
In-App Purchases
ICD-10 HCPCS ICD-9
ICD-10 HCPCS ICD-9

by drchrono Inc

🏥 Medical

(5)

Free
See developer apps

User experience

🐞

Reported Bugs

20 issues

Unread message badges never clear after reading

Bug

Messages disappear or fail to sync between platforms

Bug

Password reset emails not being sent

Bug

Login credentials rejected despite being correct

Bug

App crashes on iPad requiring reinstall to access again

Bug

Face ID and biometric authentication not recognized

Bug

Form submission errors claiming required fields are empty

Bug

Photos loading upside down

Bug

Duplicate emails being sent from single message

Bug

Data wiping after app reinstall or logout

Bug

Check-in process consistently errors out

Bug

Network errors during signup and login

Bug

Messages failing to send with 'Oops' error message

Bug

App not recognizing completed form fields

Bug

Incompatibility between app and web portal data

Bug

Documents not displaying in app despite being uploaded

Bug

Appointment information only visible after occurrence

Bug

Unable to reschedule or cancel appointments through app

Bug

Formatting issues with composed messages becoming run-on paragraphs

Bug

Health Data tab not functioning properly

Bug
✨

Requested Features

15 requests

Calendar integration (Google Calendar, iCal, Apple Calendar)

Feature

Ability to add and manage multiple family members on one account

Feature

Edit profile information after initial setup

Feature

Add medications and immunizations manually

Feature

View and manage billing history and payment methods

Feature

Sort test results with most recent first

Feature

File sharing and PDF attachment capability

Feature

Apple Health integration improvements

Feature

Dark mode option

Feature

Logout functionality for security

Feature

Modernized user interface and design

Feature

Better document organization and categorization

Feature

Support for multiple patients per account

Feature

Improved scheduling with better navigation

Feature

Ability to remove outdated medications from profile

Feature

FAQ

What does the DrChrono OnPatient Portal app do?

This app allows you to manage your personal health record directly from your iPhone or iPad. You can schedule appointments, conduct video visits with your doctor, message your healthcare provider, and access your medical records, including medications and allergies.

How can I share my health data with my doctor using this app?

The app enables secure messaging and sharing of health information with your doctors. It is also integrated with Apple's Health app, allowing you to share your wellness data, such as a 30-day wellness summary, directly with your medical doctor.

Is the DrChrono OnPatient Portal app free to use?

Yes, the application is available for free. Based on the provided information, there are no in-app purchases or advertisements mentioned, suggesting a completely free user experience.

What are the benefits of using a personal health record app like this?

Using this app eliminates the need to manage paper medical records. It provides convenient access to your health information, allows for easy communication with your doctor, and simplifies appointment scheduling and video visits, all from your mobile device.