Too many challenges
Let me start Megan and Stacy amazing to work with them! They love their job is clear. Besides that it’s a nightmare the notes are terrible format, the AI scribe doesn’t have telemedicine options and too many mistakes you literally have to write your note why pay. Customer service a pain with AI bots. I am waiting for my contract to switch
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Login problems
Opened APP, asks for username and password, put my Goggle account information hoping that was what it wanted, but didn’t work! I’m stuck! No where to register to create a login and password and no help screen to direct me😩
Will call small phone number at bottom of AP and hope for the best 😆
Will call small phone number at bottom of AP and hope for the best 😆
How can system so behind with the times
1. Just to send in a prescription for a patient is so weird. It takes 25 clicks minimum. There should be a much more efficient way to send in a prescription from this app.
2. Messaging back-and-forth with patients and not being able to see the previous messages is an absolute pain. All you have to do is copy what email does and apply it to this app, but apparently that’s impossible.
3. The app logs you out. It’s not efficient.
I really wish DrChrono would keep up with the times
2. Messaging back-and-forth with patients and not being able to see the previous messages is an absolute pain. All you have to do is copy what email does and apply it to this app, but apparently that’s impossible.
3. The app logs you out. It’s not efficient.
I really wish DrChrono would keep up with the times
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Getting worse by the minute
They used to have beautiful graphics and a clean simple system for their website version, now they are trying to look like all the other systems available and call it an “upgrade”, the only reason we chose it and promoted it to other users was because it was different. Way to ruin a good thing. As for the app it is to simplistic and incomplete. Offers little to no customization and editing options, it’s more of a summary like a basic calendar.
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Keeps getting worse
I’ve been with Dr Chrono since 2019. It’s been a good experience until the last two years. The app is worse, can’t start a new patient message from app. EPCS is painstakingly cumbersome. The app keeps logging me out every two days even after selecting save for 30 days. Have to enter Authy code all the time.
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