DrChrono EHR / EMR vs DocUpdate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DrChrono EHR / EMR
This comprehensive electronic health record system streamlines patient scheduling, clinical workflows, and medical billing. It minimizes data entry errors by automatically passing information across charting, e-prescriptions, and lab orders. Features include integrated telehealth, customizable forms, and secure patient portals.
- Integrated Telehealth/Telemedicine
- Automated Patient Scheduling
- Electronic Prescriptions (eRX)
- Medical Billing & RCM Services
- HIPAA Compliant Patient Portal
- Customizable Medical Forms
- Speech-to-Text Dictation
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DrChrono EHR is an all-in-one EHR that seamlessly integrates patient scheduling, clinical workflow, telemedicine/telehealth and medical billing. With our state-of-the art EHR system, you enter patient information only once and data gets automatically passed to clinical charting, e-prescription, lab orders, and medical billing minimizing multiple data entries and data entry errors. DrChrono's EHR / EMR was voted the #1 Mobile Electronic Health Record 9 years in a row by Blackbook. The DrChrono EHR app is: • Safe and secure, meeting or exceeding industry standards. • Simple to use, offering a great out-of-the-box software as well as a customized solution. • ONC Certified to meet all requirements of the HITECH ACT & Meaningful Use Stage 1,2 & 3. Best-in-Class Clinical Tools • H&P, SOAP, and customizable medical forms. • Integrated Telehealth / Telemedicine so you can have Video Visits. • Custom vital flowsheets: track any user-defined measurement over time. • Custom macros: auto-populate your notes with a click of a button. • Lab integration: order and receive lab results directly into the patient’s chart. • Dynamic photo charting and drawing tools. • eRX with EPCS: Electronic prescription including controlled substances directly from iPhone, iPad & computer. • Electronic referrals: send & track referrals electronically • A huge library of customizable medical templates • Medical speech-to-text & More! Powerful Patient Scheduling & Engagement • Pre-appointment & real-time insurance eligibility check • Automated email/text/phone reminders • Patient Portal: Fully functional, HIPAA compliant patient portal with secure messaging • Paperless check-in with digital consent forms on iPads • Self-check-in Kiosk mode on iPad Medical Billing RCM Services that Improve Collections • 94%+ clean claim rate • 48-hour turnaround on denials • 96%+ of claims paid within 60 days • Complete transparency into your practice financial status • Direct communication with our medical billing team DrChrono EHR / EMR is available on iPad, iPhone and web. Download today and start providing better & faster patient care!
DocUpdate
This app provides busy clinicians with mobile-first tools to streamline their workflow. It offers free e-prescribing to numerous pharmacies, patient communication features including a medical translator, and access to a concierge service for pharmaceutical company interactions.
- Free e-prescribing to 65,000+ pharmacies
- DocUpdate Concierge for sample requests
- Medical translator in 20+ languages
- Patient communication tools
- Mobile-first tools for busy clinicians
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DocUpdate is a free e-prescribing app building mobile-first tools for today's busy clinicians. We help physicians, nurse practitioners, and PAs get more done in less time. From e-prescribing and patient communication, to connecting with reps and manufacturers, our tools are designed for real-world workflows, whether you're in the clinic, rounding, or on the go. What you can do with DocUpdate: • E-prescribe to 65,000+ pharmacies nationwide. 100% free. • Access DocUpdate Concierge, your assistant for requesting samples, rep visits, and other support directly from pharmaceutical companies. • Communicate clearly with patients using our medical translator in 20+ languages Download DocUpdate now to access all these features and more right from your phone!
Screenshots
Verdict
The clearest difference is in-app purchases: DocUpdate at none against DrChrono EHR / EMR's 3. DocUpdate also leads on rating (4.8 vs 4.4) and review sentiment (61% vs 44%). DrChrono EHR / EMR's advantage is ads (none vs shown). On price, ratings volume, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. DrChrono EHR / EMR sells 3 one-off in-app purchases. DocUpdate asks for nothing beyond the download.
DocUpdate holds the better App Store score, 4.8 against 4.4. Both are backed by a comparable volume of ratings — 3.7K and 2.8K respectively. Written reviews point the same way: 44% of DrChrono EHR / EMR's written reviews are positive against 61% of DocUpdate's.
DrChrono EHR / EMR ships an update monthly, DocUpdate every 11 days. Both last shipped on October 12, 2026.
| Parameter | DrChrono EHR / EMR | DocUpdate |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (3.7K ratings) | 4.8 (2.8K ratings) — better |
| Positive reviews | 43.7% of reviews | 60.8% of reviews — better |
| Number of ratings | 3.7K — better | 2.8K |
| Update frequency | Monthly | Every 11 days — better |
| Ads | No — better | Yes |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | — | #185 — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 336 MB | 96 MB |
| Age rating | 4+ | 17+ |
| Developer | drchrono Inc | Docupdate |
Customer experience
DrChrono EHR / EMR
DocUpdate
User reviews
DrChrono EHR / EMR
From 3.7K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Customizable
- 🚀 Intuitive interface
- 🚀 Efficient workflow
- 🚀 Convenient mobile access
Room to improve
- 🐛 Frequent crashes and bugs
- 🐛 Unreliable syncing and data loss
- 🔧 Poor customer support
- 💰 Expensive for small practices
- 🕰️ Slow performance and lagging
DocUpdate
From 2.8K App Store ratingsWhat we love
- 🚀 Convenient mobile prescribing
- 👍 Easy to use interface
- 🚀 Streamlined workflow
- 🚀 Time-saving
- 🚀 Reliable prescription delivery
Room to improve
- 🐛 Inconsistent prescription delivery
- 🐛 Unreliable call-in backup
- 🐛 Registration/verification issues
- 🐛 Limited pharmacy coverage
- 🐛 Poor communication with pharmacies
Bugs and requests
DrChrono EHR / EMR
Reported bugs
5 issues- Prescription refill issues
- Appointment scheduling problems
- Inability to view/access patient documents
- Billing and payment processing errors
- Inconsistent behavior across devices
Requested features
5 requests- Android app support
- Better integration with other systems
- Improved reporting and analytics
- More customization options
- Enhanced patient portal functionality
DocUpdate
Reported bugs
4 issues- Registration process fails for some users
- Prescriptions not reaching pharmacies as expected
- Inability to prescribe to certain pharmacies or areas
- App crashes or freezes during use
Requested features
5 requests- Ability to customize prescription quantities
- Support for veterinarians and other non-physician prescribers
- Improved pharmacy search functionality
- Prescription database/formulary integration
- Ability to document prescription notes
In-app purchases
DrChrono EHR / EMR
- Month of Prometheus$249.99
- Month of Hippocrates$349.99
- Month of Apollo - Billing$599.99
DocUpdate
No in-app purchases
Questions
Is DrChrono EHR / EMR free?
Is DocUpdate free?
Which has better reviews, DrChrono EHR / EMR or DocUpdate?
Do DrChrono EHR / EMR or DocUpdate have ads?
Which is updated more often, DrChrono EHR / EMR or DocUpdate?
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