Comparison

DrChrono EHR / EMR vs DocUpdate

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DrChrono EHR / EMR

This comprehensive electronic health record system streamlines patient scheduling, clinical workflows, and medical billing. It minimizes data entry errors by automatically passing information across charting, e-prescriptions, and lab orders. Features include integrated telehealth, customizable forms, and secure patient portals.

Highlights
  • Integrated Telehealth/Telemedicine
  • Automated Patient Scheduling
  • Electronic Prescriptions (eRX)
  • Medical Billing & RCM Services
  • HIPAA Compliant Patient Portal
  • Customizable Medical Forms
  • Speech-to-Text Dictation
Features
Read full description

DrChrono EHR is an all-in-one EHR that seamlessly integrates patient scheduling, clinical workflow, telemedicine/telehealth and medical billing. With our state-of-the art EHR system, you enter patient information only once and data gets automatically passed to clinical charting, e-prescription, lab orders, and medical billing minimizing multiple data entries and data entry errors. DrChrono's EHR / EMR was voted the #1 Mobile Electronic Health Record 9 years in a row by Blackbook. The DrChrono EHR app is: • Safe and secure, meeting or exceeding industry standards. • Simple to use, offering a great out-of-the-box software as well as a customized solution. • ONC Certified to meet all requirements of the HITECH ACT & Meaningful Use Stage 1,2 & 3. Best-in-Class Clinical Tools • H&P, SOAP, and customizable medical forms. • Integrated Telehealth / Telemedicine so you can have Video Visits. • Custom vital flowsheets: track any user-defined measurement over time. • Custom macros: auto-populate your notes with a click of a button. • Lab integration: order and receive lab results directly into the patient’s chart. • Dynamic photo charting and drawing tools. • eRX with EPCS: Electronic prescription including controlled substances directly from iPhone, iPad & computer. • Electronic referrals: send & track referrals electronically • A huge library of customizable medical templates • Medical speech-to-text & More! Powerful Patient Scheduling & Engagement • Pre-appointment & real-time insurance eligibility check • Automated email/text/phone reminders • Patient Portal: Fully functional, HIPAA compliant patient portal with secure messaging • Paperless check-in with digital consent forms on iPads • Self-check-in Kiosk mode on iPad Medical Billing RCM Services that Improve Collections • 94%+ clean claim rate • 48-hour turnaround on denials • 96%+ of claims paid within 60 days • Complete transparency into your practice financial status • Direct communication with our medical billing team DrChrono EHR / EMR is available on iPad, iPhone and web. Download today and start providing better & faster patient care!

About

DocUpdate

This app provides busy clinicians with mobile-first tools to streamline their workflow. It offers free e-prescribing to numerous pharmacies, patient communication features including a medical translator, and access to a concierge service for pharmaceutical company interactions.

Highlights
  • Free e-prescribing to 65,000+ pharmacies
  • DocUpdate Concierge for sample requests
  • Medical translator in 20+ languages
  • Patient communication tools
  • Mobile-first tools for busy clinicians
Features
Currently charting
Read full description

DocUpdate is a free e-prescribing app building mobile-first tools for today's busy clinicians. We help physicians, nurse practitioners, and PAs get more done in less time. From e-prescribing and patient communication, to connecting with reps and manufacturers, our tools are designed for real-world workflows, whether you're in the clinic, rounding, or on the go. What you can do with DocUpdate: • E-prescribe to 65,000+ pharmacies nationwide. 100% free. • Access DocUpdate Concierge, your assistant for requesting samples, rep visits, and other support directly from pharmaceutical companies. • Communicate clearly with patients using our medical translator in 20+ languages Download DocUpdate now to access all these features and more right from your phone!

Screenshots

DrChrono EHR / EMR4 screens
DocUpdate4 screens

Verdict

The call

The clearest difference is in-app purchases: DocUpdate at none against DrChrono EHR / EMR's 3. DocUpdate also leads on rating (4.8 vs 4.4) and review sentiment (61% vs 44%). DrChrono EHR / EMR's advantage is ads (none vs shown). On price, ratings volume, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. DrChrono EHR / EMR sells 3 one-off in-app purchases. DocUpdate asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

DocUpdate holds the better App Store score, 4.8 against 4.4. Both are backed by a comparable volume of ratings — 3.7K and 2.8K respectively. Written reviews point the same way: 44% of DrChrono EHR / EMR's written reviews are positive against 61% of DocUpdate's.

UpkeepUpdate frequency

DrChrono EHR / EMR ships an update monthly, DocUpdate every 11 days. Both last shipped on October 12, 2026.

Scorecard7 real differences · 4 level
DrChrono EHR / EMR versus DocUpdate: the parameters behind the verdict, then further details
ParameterDrChrono EHR / EMRDocUpdate
PriceFreeFree
Rating4.4 (3.7K ratings)4.8 (2.8K ratings) — better
Positive reviews43.7% of reviews60.8% of reviews — better
Number of ratings3.7K — better2.8K
Update frequencyMonthlyEvery 11 days — better
AdsNo — betterYes
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank—#185 — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.615.6 — better
Further details — not scored
Size336 MB96 MB
Age rating4+17+
Developerdrchrono IncDocupdate

Customer experience

DrChrono EHR / EMR

All ratings3,726 ratings
Positive84.1%
Neutral5.6%
Negative10.3%
Written reviews142 reviews
Positive43.7%
Neutral5.6%
Negative50.7%

DocUpdate

All ratings2,777 ratings
Positive95.2%
Neutral1.3%
Negative3.5%
Written reviews186 reviews
Positive60.8%
Neutral5.9%
Negative33.3%

User reviews

DrChrono EHR / EMR

From 3.7K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Customizable
  • 🚀 Intuitive interface
  • 🚀 Efficient workflow
  • 🚀 Convenient mobile access

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🐛 Unreliable syncing and data loss
  • 🔧 Poor customer support
  • 💰 Expensive for small practices
  • 🕰️ Slow performance and lagging

DocUpdate

From 2.8K App Store ratings

What we love

  • 🚀 Convenient mobile prescribing
  • 👍 Easy to use interface
  • 🚀 Streamlined workflow
  • 🚀 Time-saving
  • 🚀 Reliable prescription delivery

Room to improve

  • 🐛 Inconsistent prescription delivery
  • 🐛 Unreliable call-in backup
  • 🐛 Registration/verification issues
  • 🐛 Limited pharmacy coverage
  • 🐛 Poor communication with pharmacies

Bugs and requests

DrChrono EHR / EMR

Reported bugs

5 issues
  • Prescription refill issues
  • Appointment scheduling problems
  • Inability to view/access patient documents
  • Billing and payment processing errors
  • Inconsistent behavior across devices

Requested features

5 requests
  • Android app support
  • Better integration with other systems
  • Improved reporting and analytics
  • More customization options
  • Enhanced patient portal functionality

DocUpdate

Reported bugs

4 issues
  • Registration process fails for some users
  • Prescriptions not reaching pharmacies as expected
  • Inability to prescribe to certain pharmacies or areas
  • App crashes or freezes during use

Requested features

5 requests
  • Ability to customize prescription quantities
  • Support for veterinarians and other non-physician prescribers
  • Improved pharmacy search functionality
  • Prescription database/formulary integration
  • Ability to document prescription notes

In-app purchases

3 purchases

DrChrono EHR / EMR

One-time3
  • Month of Prometheus$249.99
  • Month of Hippocrates$349.99
  • Month of Apollo - Billing$599.99
None

DocUpdate

No in-app purchases

Questions

Is DrChrono EHR / EMR free?
DrChrono EHR / EMR is free to download, with in-app purchases available.
Is DocUpdate free?
DocUpdate is free to download, with no in-app purchases.
Which has better reviews, DrChrono EHR / EMR or DocUpdate?
DocUpdate is rated higher. DrChrono EHR / EMR averages 4.4 out of 5 from 3.7K ratings, while DocUpdate averages 4.8 from 2.8K ratings.
Do DrChrono EHR / EMR or DocUpdate have ads?
DocUpdate shows ads; DrChrono EHR / EMR does not.
Which is updated more often, DrChrono EHR / EMR or DocUpdate?
DrChrono EHR / EMR ships an update monthly, and DocUpdate every 11 days. Most recently, DrChrono EHR / EMR was updated on October 12, 2026 and DocUpdate on October 12, 2026.

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