Isn’t syncing
For 3 months now I can’t sync my machine. It will not connect to app. I’ve tried deleting the app and reinstalling but nothing works. I used to rely on this app to keep track of my sleep apnea but nothing now.
Not ready for prime time
Now over a year since major upgrade and rarely provides sleep data. The app used to work 90% of the time prior to “upgrade”. Now syncs and provides data once a week. Time is money and this app costs me time to monitor how it is controlling my sleep apnea. Besides rarely syncing, it insults me by saying good afternoon or good evening when still early in morning. Overall very poor experience and execution.
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App suddenly loses data!
Running version 3.3.3 App suddenly loses data, having connected with DreamStation device. Then displays an error stating connection issue, suggests contact provider. Switched mobile off and on, did same for DS, no change. ???What's going on. Seems like this has happened before according to Reviews!
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Sync failing
App worked fine for a month or so, but data sync to the app is now inexplicably failing, and previous data is no longer showing either. Removed and reinstalled the app, and re-paired over Bluetooth, but no change. Waiting for the next bug fix: app seems to have had a chequered history from what I can find online.
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New version not working
Sadly stopped working, not synchronizing data at all😢after new version….
No Apple Health Integration - Behind ResMed
No Apple Health integration in 2026 is unacceptable. As a 100% disabled combat veteran managing multiple chronic conditions, I need AHI and therapy data alongside Apple Watch metrics in one place. ResMed’s myAir already supports this type of integration. DreamMapper keeps everything siloed. Please add HealthKit support. Philips is behind.
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Really bad
Why did you change the old app? You made this app so unfriendly and unhelpful, hope the update you keep promising will make it better
Now works
***Updated: App finally “works”. Just can not add my device. Keeps showing error. Luckily is does read the info somehow.
Just awful
Worked decently when I first got a new CPAP, but now (July 2026) I can’t get my phone to connect at all. Been 6 months without full use of a device that I rely on daily. I’m a long-time CPAP user and very tech savvy. I will never buy another Phillips product again.
It Works - Needs Apple Health Integration
Why doesn’t this integrate into Apple Health ? Seems pretty basic for all my data to be shared with my provider, in 1 tool.
App Not functional
My app has not been able to sync to my machine for close to 2 years. It keeps saying there is going to be an update but the. It never does.
Recertified
I can’t even set up an account because it says the serial number is assigned to another user. I’ve got a recertified unit due to the recall. I’m assuming someone set up an account with this unit previously to the recall. Please do something to fix this issue.
It Works - Needs Apple Health Integration
This app works; been using it quite a while without issue. I wish it would either integrate with Apple Health or Withings to better support a healthy synopsis.
Junk
The one time in 6yrs that I actually want to use the app and I it won’t download my data. I have had the same account, app and machine since 2019 and it won’t update anything. At least the machine will display information for me.
Junk
So I tired to log in and nothing. I reset all my password and stuff and the app won’t let me log in.
I really hate these garbage apps. I need this data for my job and I can’t access it.
I really hate these garbage apps. I need this data for my job and I can’t access it.
Lost Bluetooth Connection
Over the years the app would lose Bluetooth connection and stop syncing. To correction would remove the phone and reconnect / pair. Not this time. Not so sure why this app has a history losing connection but here we go again.
Unable to pair
Somehow my phone came unpaired and I have been unable to pair again, no matter what I do. App has little advice on this.
No Apple Health Integration Makes This App Feel Outdated
DreamMapper is outdated and frustrating. There is no Apple Health integration and no decent workaround, which makes the app nearly useless for anyone trying to manage their health data in one place.
CPAP and sleep data should connect with the rest of my health information. In this day and age, keeping it trapped inside one limited app is unacceptable.
CPAP and sleep data should connect with the rest of my health information. In this day and age, keeping it trapped inside one limited app is unacceptable.
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Excelente aplicativo
O aplicativo funciona de forma clara e intuitiva. As vezes desconecta após uma atualização importante, mas fazer o login novamente demora 5 segundos. Vale a pena! Recomendo a todos!
Garbage
This app sucks, used to be good about 5 years ago when I used to use it now it suck, won’t ever sync to my machine, won’t display information after it does “sync” absolute garbage
