Dr.Fone User Reviews

Customer Experience

Positive experience19.6% of reviews
Neutral1.2% of reviews
Negative experience79.2% of reviews

~ Based on 250 written reviews from the US App Store.

What users say

Is Dr.Fone Safe?

Dr.Fone: Phone Unlock & Rescue appears safe based on user ratings. AppsHunter Safety Score for Dr.Fone is 86/100.

This assessment is based on 190 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.8% of ratings point to a safe experience
0.5% of ratings suggest some concerns
13.7% of ratings point to a risky experience

~ Based on 190 App Store ratings for Dr.Fone.

Is Dr.Fone Legit?

Dr.Fone: Phone Unlock & Rescue appears to be a legitimate app. AppsHunter Legitimacy Score for Dr.Fone is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

復元したかった

写真を復元しようとしたら、スマホの写真FaceID設定をオフにする指示を受けたので実行したが、いつまでも設定オフの指示が出るだけで一向に使用できなかった。
使い方が分かりづらいし、pc版との連携も悪いし、事あるごとに課金を勧めてきて煩く感じた

Response from developer

ご不便をおかけしてしまい、誠に申し訳ありません。FaceIDの設定に関する問題や、PC版との連携不良について、貴重なご意見として受け止めております。アプリの使いやすさ向上に向けて改善を進めてまいりますので、詳しい状況をアプリ内のフィードバック機能からぜひご共有ください。サポートチームが丁寧に対応させていただきます。

返金してください

5000円課金したのに結局「このモデルではできません」的なことになった。騙された。

Response from developer

ご不便をおかけしてしまい、誠に申し訳ありません。ご要望に沿えなかったことについて心よりお詫び申し上げます。詳しく調査し対応するために、アプリ内のフィードバック機能よりサポートチームまでご連絡ください。

Caloteira

Estou tentando conctar minha conta com meus dispositivos e falam que não comprei, visto que comprei dois produtos da marca de vocês e quando fui fazer o uso do mesmo aparece que não comprei a licença. Preciso com urgência do acesso dos meus aplicativos nos quais comprei para fazer o uso e ainda vocês revogaram o reembolso de um produto que comprei de vocês que prometia uma coisa e não cumpriu e foi o Dr. fone, no qual dizia fazer o desbloqueio da senha da tela inicial e fez foi nada. Comprei o programa, tentei cancelar durante o período de reembolso e me negaram. Fiquei com prejuízo. Que empresa é essa tão caloteira? Promete um produto e não cumpre com nada e ainda se nega dar acesso e o pior não devolve o dinheiro mesmo cancelado em período de teste? Gastei quase 600 reais e ambos app não cumpriram com o papel.
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Response from developer

Lamentamos muito pelo transtorno relatado e entendemos o quão frustrante essa situação deve ser para você. Estamos aqui para ajudar e gostaríamos de resolver isso o mais rápido possível — por favor, entre em contato com nossa equipe de suporte diretamente pelo feedback no app ou pelo site oficial para verificarmos seus pedidos e restaurarmos o acesso aos seus produtos. Agradecemos por trazer isso à nossa atenção e estamos comprometidos em oferecer uma solução justa e satisfatória.

Nyky

Nyky

Response from developer

Kiitos palautteestasi. Haluaisimme ymmärtää paremmin, mitä tarkoitit kommentillasi ja miten voimme parantaa kokemustasi versiossa 1.6.22. Voit lähettää lisätietoja sovelluksen palautekanavan kautta, niin tukitiimimme auttaa mielellään.

Fake promise’s

Fake app don’t pay any amount it’s totally fake

Response from developer

We’re sorry to hear that you feel misled, and we understand how frustrating it is if an expected payment or reward was not received. Please contact our support team through the in-app feedback channel with your account details and screenshots of the issue, so we can check the specific case and assist you further. We take such concerns seriously and will continue improving the app experience.

환불해주세요

데이터 복구된다해서 결제했는데 해당시스템이 없네요 환불해주세요.

Response from developer

안녕하세요, 이용에 불편을 드려 진심으로 죄송합니다. 데이터 복구 기능 관련하여 말씀주신 문제를 정확히 파악하기 위해 공식 지원 팀에 문의해 주시면 신속히 도와드리겠습니다. 앱 내 피드백 기능을 통해 문의 주시면 자세한 안내 드리겠습니다.

Avoid this Chinese garbage malware

This bricked my phone after less than an hour of use, charged me full price for a “3 day feee trial” sooo working with the BBB as well as PayPal and other entities to just get my money back. They refuse refunds with false advertising please for the love of all that is sacred do NOT ever pay for or use any of this trash horrible product and the 20 other so called “cleaners/fixers/hack” it’s trash and so aren’t the Chinese brand who creates this idk how this slipped through apple even though they claim to be able to “break and jail break apple phones” it’s a hoax and do NOT FALL for it, your at risk with anything on your phone, it’s basically data mine that collects everything so you have been warned there will be follow up for this bs and if this actually stays posted I’ll be shocked
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Response from developer

Hello, we apologize that Dr.Fone was unable to meet your needs. Customer satisfaction is always our top priority. We have not yet received your email feedback. If you could provide your email address, we will arrange for a specialist to contact you and handle your request. Alternatively, you can contact our support team at any time via the "Feedback" button. We greatly appreciate your feedback.

Lies

Basically a scam. Will not unlock an iCloud locked device. False advertising

Response from developer

We apologize for any inconvenience you have experienced. To better assist you, could you provide more details about the problem using the "Feedback" function in the settings menu? Your satisfaction is our top priority and we are committed to resolving any problems you may encounter.

何一つ使えない

課金をしないと何にも使えない。

Response from developer

こんにちは。ご不便をおかけして大変申し訳ございません。データ復旧にはサーバー費用がかかるため、有料サービスとなっております。その他ご不明な点がございましたら、アプリ内のフィードバックボタンからお気軽にお問い合わせください。

Direkt Zahlung !!!

Also Mann würde gerne erst mal testen wollen !
Bevor man etwas direkt kaufen muss !
App scheint Nützlich zu sein leichte Erklärung und schnelle Umsetzung in wenigen Schritten .
Allerdings ist der Preis teuer jedes Jahr erneut zu zahlen 🤨

Response from developer

Vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie die App als praktisch und benutzerfreundlich empfinden. Testen Sie sie kostenlos und überzeugen Sie sich selbst von ihrem Komfort und ihrer Effizienz. Bezüglich der Jahresgebühr: Wir bieten Ihnen hochwertige und kostengünstige professionelle Dienstleistungen, inklusive kontinuierlicher technischer Updates und Kundendienst. Sollten Sie nach Ihrer Testphase noch Fragen haben, kontaktieren Sie uns bitte. Wir finden gemeinsam eine passende Lösung für Sie.

환불 절대 안해줌

사기꾼들아 ㅋㅋㅋㅋㅋㅈㄴ표독해서 말이 안나옴 ㅋㅋ님들 이거
절대절대 절대절대 구독하지마세요 제발. 내가 환불요청도하고 메일도 보내서 환불해달라고했는데 표독하게 안해줌. 환불 거절당함 ㅋㅋㅋㅋㅋㅋ

Response from developer

안녕하세요, 환불을 요청하시려면 https://support.google.com/googleplay/answer/2479637#policy 를 참조하여 Google Play에서 처리해 주세요. 협조해 주셔서 감사합니다.

Do not buy premium

Its a scam. I bought the premium and used it to remove activation lock on my old iphone and it didn’t work at all. Total waste of my money and hope everyone who sees it does not buy it.

Response from developer

We apologize for any inconvenience you have experienced. To better assist you, could you provide more details about the problem using the "Feedback" function in the settings menu? Your satisfaction is our top priority and we are committed to resolving any problems you may encounter.

有料

殆どの機能は課金必要で無料で何も使えん

Response from developer

こんにちは。ご不便をおかけして大変申し訳ございません。データ復旧にはサーバー費用がかかるため、有料サービスとなっております。その他ご不明な点がございましたら、アプリ内のフィードバックボタンからお気軽にお問い合わせください。

Do not buy subscription

Don’t work for me asked me to download desktop version also didn’t worked on that. Wasted 50 bucks and they are not refunding. Asked for refund bought 2 software from them both didn’t work. Refund denied do not go with money back guarantee

Response from developer

Hello. Concerning your log issue, does it mean that you cannot use the license or that you cannot log in due to network or other reasons? We recommend that you reinstall the software and try again after switching networks. If the problem persists, please contact us at ustomer_service@wondershare.com and we will investigate further.

Обманщики

Купил на месяц услугу, подключил телефон несколько дней пытался сбросить гугл аккаунт, так и не получилось, а деньги не хотят вернуть

Response from developer

Приносим извинения за доставленные неудобства. Для более эффективной помощи, пожалуйста, предоставьте более подробную информацию о проблеме, используя функцию «Обратная связь» в меню настроек. Ваше удовлетворение — наш главный приоритет, и мы стремимся решить любые возникшие у вас проблемы.

최악 별한개도 아까움

돈만날림 결제하지마세요 ㅠㅠ

Response from developer

안녕하세요, Dr.Fone이 고객님의 기대에 부응하지 못해 죄송합니다. 저희는 항상 고객 만족을 최우선으로 생각합니다. 앱 개선을 위해 더 자세한 내용을 알려주시면 감사하겠습니다. '피드백' 버튼을 통해 지원팀에 문의해 주세요. 고객님의 소중한 의견을 언제나 환영합니다.

No option to copy messages from iPhone without cable

I bought this because they advertised you could copy messages from iPhone to android if you had a broken lightning port (at least it did not distinguish between what can be done with or without a cable) . However, the functionality seems to be the same as under smart switch, which is free. So no message transfer. Very frustrating
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zu hohe kosten

Man kann nichts machen wenn man nichts kaufen will

Response from developer

Hallo, es tut uns leid, dass Dr.Fone Ihre Erwartungen nicht erfüllt hat. Kundenzufriedenheit hat für uns oberste Priorität. Wir wären Ihnen dankbar, wenn Sie uns weitere Details mitteilen könnten, damit wir die App gemeinsam verbessern können. Kontaktieren Sie gerne unser Support-Team über den Feedback-Button. Wir freuen uns über Ihr Feedback.

入れたけど、何一つ使えなかった

課金しないと何一つ機能使えません。入れんほうがいいアプリ

Response from developer

こんにちは。弊社のソフトウェアは有料ソフトウェアです。その他の問題が発生した場合は、お気軽にcustomer_service@wondershare.comまでお問い合わせください。

iPhoneアクティベーションロック解除

iPhoneアクティベーションロックは出来る時と出来ない時があるとの事。
カスタマーセンターは中国人の変な日本語で対応してくる。
3980円は詐欺!
皆さん止めとけ

Response from developer

ご迷惑をおかけして申し訳ございません。より的確なサポートを提供するため、設定メニューの「フィードバック」機能を使用して、問題の詳細をお知らせいただけますでしょうか?お客様のご満足は当社にとって最優先事項であり、お客様が遭遇するあらゆる問題の解決に尽力いたします。