Reliable All-Day Rental with a Pleasant Surprise
Had a really smooth experience with Droom Rental recently. I was in Mumbai for client meetings and needed a cab for full-day travel within the city, followed by a drop to Pune the same evening. The booking process was simple and hassle-free.
I had initially booked an Ertiga, but to my surprise, the team upgraded me to a BYD Emax 7 at no extra cost. The car was almost new, extremely clean, and very comfortable for a long day of travel. It honestly made the Mumbai city runs plus the Mumbai–Pune drive much more relaxed.
Special mention to the driver — very professional, punctual, well-mannered, and familiar with the routes. He handled the entire day patiently without any rush, which really helped since it was a packed meeting schedule.
Overall, a dependable and comfortable experience. Would definitely consider Droom Rental again for business travel.
I had initially booked an Ertiga, but to my surprise, the team upgraded me to a BYD Emax 7 at no extra cost. The car was almost new, extremely clean, and very comfortable for a long day of travel. It honestly made the Mumbai city runs plus the Mumbai–Pune drive much more relaxed.
Special mention to the driver — very professional, punctual, well-mannered, and familiar with the routes. He handled the entire day patiently without any rush, which really helped since it was a packed meeting schedule.
Overall, a dependable and comfortable experience. Would definitely consider Droom Rental again for business travel.
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Not My Car, But My Best Memory
Since our school days, my friends and I had one small dream — that one day, when one of us buys a car, we would all go on a trip together. Life moved on, everyone got busy, and that plan just stayed as a memory.
Finally, one weekend, I decided not to wait anymore. I really wanted that trip to happen. I couldn’t afford to buy a car, and I didn’t even know when that would be possible. That’s when one of my friends suggested Droom Rental.
We booked a Self-Drive Car, and honestly, it felt just as special as owning one. The car was in good condition, and everything went smoothly. Most importantly, we completed that long-pending school-time promise.
That trip made me realize something — you don’t need to own everything to create memories. Sometimes renting is enough. Don’t wait for the “perfect time” or “perfect situation.” Just go, enjoy with your friends, because you never know what responsibilities might come up later.
Finally, one weekend, I decided not to wait anymore. I really wanted that trip to happen. I couldn’t afford to buy a car, and I didn’t even know when that would be possible. That’s when one of my friends suggested Droom Rental.
We booked a Self-Drive Car, and honestly, it felt just as special as owning one. The car was in good condition, and everything went smoothly. Most importantly, we completed that long-pending school-time promise.
That trip made me realize something — you don’t need to own everything to create memories. Sometimes renting is enough. Don’t wait for the “perfect time” or “perfect situation.” Just go, enjoy with your friends, because you never know what responsibilities might come up later.
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Great Experience Renting a Car in Delhi
I rented a car in Delhi through Droom recently and the experience was genuinely smooth I was a little unsure at first but everything went better than expected the booking was quick and I found a car that perfectly suited my plan the car was clean well maintained and felt comfortable to drive around the city even the pickup and return process was simple and stress free overall it was a very positive experience
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best service
The app makes it easy to understand car details in one place. I liked how simple the navigation felt throughout. Information is presented clearly without feeling overwhelming. Overall, the experience was satisfactory.
No after support available
Worst app i have used till now for car rental
Worst app reason 1:
No after support available from app side. I am trying to connect their team from 2 weeks after 10-15 minutes of IVR call it gets disconnected automatically.
Worst app reason 2:
I live in mumbai and booking was made for my wedding purpose in mumbai and after booking we got to know car got booked in delhi.
Worst app reason 3:
No professionalism
After this delhi incident their executive called and asked for details and he told me i have to cancel this booking so then i asked please tell me reason why this happened and please give me my advance money back they said i will call you back in sometime,but they dont - they just ghost you.
Worst app reason 4
No refund, no reply on text and you wont get to know the status of your refund.
Strongly not recommend and as per my experience this app is not even worthy of 1 star.
Worst app reason 1:
No after support available from app side. I am trying to connect their team from 2 weeks after 10-15 minutes of IVR call it gets disconnected automatically.
Worst app reason 2:
I live in mumbai and booking was made for my wedding purpose in mumbai and after booking we got to know car got booked in delhi.
Worst app reason 3:
No professionalism
After this delhi incident their executive called and asked for details and he told me i have to cancel this booking so then i asked please tell me reason why this happened and please give me my advance money back they said i will call you back in sometime,but they dont - they just ghost you.
Worst app reason 4
No refund, no reply on text and you wont get to know the status of your refund.
Strongly not recommend and as per my experience this app is not even worthy of 1 star.
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