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Drop & Dash Laundry

Drop & Dash Laundry

by Drop & Dash Laundry

209 ratings
29 reviews
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • August 14, 2024
  • July 10, 2026

Features

Developer

Drop & Dash Laundry
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Reviews summary↘︎
⭐29
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📝2+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
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About

This app offers a convenient laundry pickup and delivery service in Chicago. Schedule pickups from your doorstep and receive professionally cleaned laundry back, with options for same-day service and customized cleaning preferences.

✓Seamless pickup and delivery
✓Same-day laundry service
✓Customized cleaning preferences
✓Secure in-app payments
✓Professional quality cleaning and folding
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What users say

Summarized from real user reviews of Drop & Dash Laundry. Based on 209 reviews and a 4.5/5 average, it highlights the 10 positives and 17 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 🧺Laundry done well
  • 👔Clothes folded neatly
  • ✨Clothes smell good
  • 💨Fast service
  • 🚀Seamless ordering and delivery
  • 👍Easy to schedule pickup/dropoff
  • 👕Clothes organized well
  • 💯Worth the money
  • 🐶Driver gave dog a treat
  • 💼Clothes returned in nice bags

Negative things

  • 👎Zero customer service
  • 💔Garment damaged, no resolution
  • 💸Lost laundry, no refund
  • 😠No one takes responsibility
  • 🚫Ignored special detergent requests
  • ❌Charged full amount despite credit
  • 🚚Driver refused pickup
  • 💰Outrageous pricing
  • 🚭Clothes smell like weed from driver
  • ❓Delivery/pickup drivers clueless
  • 📞Calls hung up on hold
  • ⏳Chat response takes weeks
  • 🚫Promo codes not processed
  • 🚖Uber drivers for delivery/pickup issues
  • 🗣️No one answers phone
  • ✉️No email for support
  • 😥Frustrating customer experience
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What's New in Drop & Dash Laundry

1.0.25

July 10, 2026

General tweaks and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

The best

Fast delivery
Rich bro79Rich bro79

Horrible value

Used one time and IMMEDIATELY deleted. Even with the coupon it was DOUBLE my regular service and the service was NOT better. Never again.
EPhoenix32EPhoenix32

Bad service

I have deal with them before and for the first time I sent a bunch of bags and they're telling me we will not do them until you pay and that sounds ridiculous because they have my clothes. Of course I'm gonna pay so they return my clothes as they are and to be honest, I start laughing. What a bad service.
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Manar AbuManar Abu

Great work, weak service

The actual laundry is done well. Drivers are professional and friendly. But there is zero customer service if for example you need to change your delivery time or a garment is damaged. That chat function is for them to talk to you, not the other way around. This app isn’t bad, but I suspect there’s someone better.
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KSHSRadioKSHSRadio

A Happy Customer

I never thought that I would have someone to watch my clothes for me. But Drop and Dash Laundry is so wonderful because it takes up a lot of time. I love it. I love the way they fold my clothes. I love the way they have all my socks together. It’s is worth the money.
nae/nae511nae/nae511
See 24 more reviews

User experience

🐞

Reported Bugs

6 issues

Chat function one-way

Bug

App doesn't process promo codes

Bug

Credit disappeared after first order

Bug

Clothes not picked up but notified

Bug

Calls hung up after being on hold

Bug

Text messages not answered

Bug
✨

Requested Features

4 requests

Invest in customer service

Feature

Option to leave voicemail

Feature

Better communication from drivers

Feature

Return to company van delivery/pickup

Feature

FAQ

What does Drop & Dash Laundry do?

Drop & Dash Laundry provides a convenient laundry pickup and delivery service in Chicago. You can schedule a pickup from your doorstep, and they will professionally clean and return your laundry. They also offer same-day service.

What are the key features of the app?

The app offers seamless pickup and delivery scheduling, customized cleaning preferences to cater to specific garment needs, secure in-app payment options, and guarantees professional quality results for all laundry services.

How much does Drop & Dash Laundry cost?

The provided information indicates the app itself is free to download and use. The cost would be associated with the laundry services rendered, which are processed through secure in-app payments.

Is this service available in my area?

This service is specifically for the Chicagoland area. If you are located within Chicago or its surrounding areas, you can likely utilize their pickup and delivery services.

What are the benefits of using this laundry service?

The primary benefit is convenience, saving you time and effort on laundry day. The service handles everything from pickup to professional cleaning and delivery, with options for same-day service and personalized care for your garments.