Great work, weak service
The actual laundry is done well. Drivers are professional and friendly. But there is zero customer service if for example you need to change your delivery time or a garment is damaged. That chat function is for them to talk to you, not the other way around. This app isn’t bad, but I suspect there’s someone better.
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A Happy Customer
I never thought that I would have someone to watch my clothes for me. But Drop and Dash Laundry is so wonderful because it takes up a lot of time. I love it. I love the way they fold my clothes. I love the way they have all my socks together. It’s is worth the money.
Irresponsible behavior
This service lost a big amount of my laundry which included very expensive and hard to replace work uniform. No one has taken responsibility or responded to my request for a refund. It has been days with no clothes or response, the customer is not their concern. I will never trust or use this laundry service again.
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Good service
Very kind people my clothes smelled good as well
Charges for unscented, washes with scented
These guys are really bad at their jobs. I selected the option for unscented detergent because I have asthma and allergies. They ignored the $3 I paid for unscented and the instructions in the washing notes that indicated to wash with unscented products. Now I have to spend another $200 to do all of my laundry again. Totally bogus app and company.
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