DropTicket User Reviews

Customer Experience

Positive experience37.4% of reviews
Neutral13.1% of reviews
Negative experience49.5% of reviews

~ Based on 99 written reviews from the US App Store.

Is DropTicket Safe?

Not enough ratings yet to assess DropTicket.

Is DropTicket Legit?

DropTicket appears to be a legitimate app. AppsHunter Legitimacy Score for DropTicket is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Use alternative app

Relies on an having Italian mobile number rather than email for registration and the app is only partly translated.

If you are looking to make electronic ticket purchases (e.g. in our case to travel around Sardinia) then download Tabnet instead; it allows email registration and in app ticket purchasing in English.
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최악의

폐기물

Ne Fonctionne Pas

J’ai acheté un passe de 3 jours pour utiliser les bus à Rome et je n’ai jamais pu l’utiliser car impossible de télécharger le passe heureusement que je n’ai jamais eu de contrôle. Un bon conseil n’achetez jamais sur cette application

Lieber mit dem Auto fahren

Es ist komplett schwachsinnig nur eine bargeldlose Bezahlmethode anzubieten die dann nicht funktioniert. 3 € hätte ich schneller in Bar investiert.

Immature app

Requires a +39 phone number. Quite useless for travelers in a tourist dominated market. No support at all for regionalization and the app will have to be completely rewritten to grow beyond Italy. From an investor perspective this app is beta and not ready for growth.

Response from developer

Hi, to create a DropTicket account, you need to use a phone number with an Italian operator, but registration is not required to use the app. The app can be used without creating an account. Simply go to the "Shop" section and proceed with purchasing tickets: after the purchase, an email will be sent with instructions to view the ticket in the "Tickets" section. Before completing the purchase, a screen will appear with all the information related to the selected ticket (ticket description, validity, validation, geographic coverage). Thank you!

Fonctionne mais perfectible

Tout n’est pas traduit en anglais.
Impossible de trouver les arrêts de bus en Sardaigne autour de Capo Caccia (grottes), il faut mettre Tramariglio

Worst transportation app I’ve ever seen

Awfully complicated process and ridiculous, non-user friendly UI. You can’t register with a non Italian phone number. No English translation. Can’t simply purchase a ticket, not all regional stops are listed. Really surprising this was approved to be used officially. Not only for tourists but my Italian friend who has an Italian number also has been trying to figure how to purchase a ticket on this app for 15 mins now :|
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App moyen, mais très bon service client

L’app n’est pas 100% traduit en anglais (ou toute autre langue que l’italien), il faut choisir quel type de transport l’on prend même avec un passe 72h (ce sont différents QR code sur l’on prenne le métro ou le bus). J’ai contacté le support par mail, ils sont très réactifs et de bon conseil. Une fois leur aide apportée, très bien
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Awful app

As others noted, you cannot change the language to English. You cannot buy all tickets, at least we did not find the 72h ticket for Rome, just 24h. Not a lot of payment options. We ended up buying a ticket in the metro station...

Non fonctionata

Fermate non sono disponibile

abbonamento mensile

Quasi tutte le stazioni della metropolitana di Roma non sono in grado di scansionare un biglietto tramite questa applicazione

Fonctionnement

Super pour les touristes quand on ne peut pas traduire l’italien et qu’on ne sait que parler anglais. Le billet de bus qui s’active directement après avoir mit son numéro de carte, résultat : un tiquet gâché. Au lieu de pouvoir l’acheter la veille puis l’activer à l’arrêt de bus.

Avoid

Completely terrible for Rome. Unable to use the pass at the metro and the folks working at the metro said the software was not compatible. The bus routes didn’t match up either. Ended up having to buy additional hard tickets after buying two 72 hour passes. Customer service did immediately answer my call, but advised me to reach out via email and they would not give me a refund.
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Absolutely AWFUL

Bought two 72 hour passes for “all public transit” in Rome and was unable to use them. Cost me close to 40USD. They say they work for all public transit but then require you to validate them at a metro station before they can be used anywhere. If you are not wanting to use them for the metro and want to use them for the bus you will be UNABLE to access your tickets. The support does not speak English and their response time is less than quick. AVOID AVOID AVOID AVOID AVOID. Hard to believe that these apps for Rome do such a god awful job at the one thing they’re supposed to be used for. They’re all the same. They take your money or they don’t even let you make an account as a tourist. DO NOT DOWNLOAD THIS APP. DO NOT PUT YOUR CC INFO IN THIS APP. THEY WILL HAPPILY TAKE YOUR MONEY AND RUN.
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Works just fine

It works but it need the option in English also

Works with USA credit card

This app actually worked with my USA-based credit card. My card is from Capital One and it is 3D secure. I was shocked because other bus apps in Italy that I have tried with the same card have failed at the last moment. One suggestion I have for DropTicket is to enable Apple and Google Pay because that would make the purchase process much faster and easier. I think that is required for the app to be fully useful.
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No Apple Pay

Very difficult to pay for a ticket, why isn’t Apple Pay supported?

Terrible and scam

Took my money and pass didn’t work on all things. Asked for a refund and support as I hadn’t used the past for anything. They did not help or refund me. What a scam, do not use

Tecnologia cercasi

Buongiorno,
L’applicazione funziona perfettamente ma dopo un anno lo stesso problema
Ho acquistato tickets senza problemi,ma si necessitano macchinari altrettanto tecnologici per i drivers
Altrimenti non possono controllare se i QR code sono validi oppure no
Training per tutti
Saluti

Nonsense

App can’t even find my town San Pantaleo. I only want to go to Olbia!