Very Good
Much needed app for the community, everything in one place maintenance requests, contract renewal and news about what's going on I the neighborhood...so happy they came up with this app. Everything works smoothly.
Always Slow and Error
I updated the App hoping ng that they fix the speed or the error or any bugs but was so disappointed that the maintenance request was removed! I only use this app to request for maintenance and nothing else. Very disappointing. Im wondering why Dubai Properties a big company cannot even make a good app.
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Need better update
The history of services is not well organized. So many services still open and new requests are not showing.
International city
Avoid renting from them in international city This is a bad company that does not care about its customers. If you own a car, you will face serious parking issues. When you contact customer service, they simply tell you to call Parkin instead of taking responsibility or offering a real solution. Very disappointing experience.”
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Card Management in App
If I do not have any dependency with credit card, why app not allowing to remove credit card. And security measures are not up to mark. I am not sure any CCV is storing. Credit card is not a facility given, it is a burden, why I say it. Credit card has a risk with limit , card can be compromised any time. So, banks has identified those and introduced freeze facility or temporary block, so, every customer use it and they in freeze when they want to make a payment. So, card transactions has limited window and risk is less, but for this app.. we don’t have facility when ever we need to pay, it is scheduled base. What if transactions not happening as per plan, then lot of hassle right, that why I say burden. Customer can not plan as per statement date, or plan max grace period, promotion offer, etc. I guess it need look for convenience if we digitilize it, it should be custom centric.. not as per principles monetary benefits.. look for ethical usage of app with regards to storing credit card details, not much of consent are not mentioned what app does to be transparent. Take on positive note..
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Handy
Very useful and properly set app
All in one place
All in one place
Cannot log in or register
Always giving me errors, 10 times out as not letting me in to the app once I moved in, now it is completely not letting me log in, neither register or report a problem with app!!!how I am going to use the app ?
Payments on the app not recognizing in the office
I made a payment in the for my upcoming cheque one month prior in the application, but cheque was still deposited to the bank. I am wondering is there is proper communication between nakheel office and the app, why payment which done in the application not recorded in the office
Great
I really enjoy this app
Layan community
The maintenance crew at Layan are prompt, professional and very conscientious. They never disappoint and are always ready to help. Their professionalism surpasses all expectations. We are very grateful to have them in our community to assist us in times of need.
User friendly and easy
The application is amazing and user friendly. The maintenance team act according to the time you book, however, there are some issues that cannot be resolved by the maintenance team of Shorooq. As for the application it is very helpful and efficient.
Community management
Great app that easy for the residents here to report and manage the property with simple and convenient solutions
Very satisfying for the assisting and helping for the Dubai life in this community
Very satisfying for the assisting and helping for the Dubai life in this community
Fix Comelit
If you can’t fix it better to remove it from the buildings in gardens
Very poor app
I could not renew my lease using the app nor was my current lease available to view or download. When I created a request I had to use an incorrect category to request the document.
We need Arabic
Why there is no Arabic
Responsiveness
The app was a nightmare as it really lags, but this current update puts a smile on my face.
Warning!! If you use app for move out
Please be aware about moving out using the app. It provided us NOC for empower final bill and empower rejected and asking for atamped NOC letter. When I visited management office (worst serivice ever) They said you should not follow the app. Finally I got over staying charges and legal charges. So be careful when you using the app sometimes they trap you with wrong documents just to get some money from you
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one of the worst apps
one of the worst apps you may ever use .. you can not submit request nor renew your lease smoothly.. needs alot of enhancement. page loading time !!! wow!!!
App doesn't work post entering the renewal months.
App freezes everytime trying to renew
Unable to renew lease using the app
Once you select the number of payments for lease renewal, you can’t proceed beyond this point, there is no option to proceed.
