DubaiCare User Reviews

DubaiCare
DubaiCare
DUBAI INSURANCE COMPANY(P.S.C.)

Customer Experience

Positive experience3.8% of reviews
Neutral0.0% of reviews
Negative experience96.2% of reviews

~ Based on 26 written reviews from the US App Store.

Is DubaiCare Safe?

Not enough ratings yet to assess DubaiCare.

Is DubaiCare Legit?

DubaiCare appears legitimate, with a few gaps. AppsHunter Legitimacy Score for DubaiCare is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is useless

The app is useless. After I downloaded it and tried to open it, it didn’t work.

If there were a rating lower than zero, I would choose it.

Very poor service.
Approval always gets delayed or rejected.
I waited over an hour at the clinic after being told it would take only 20 minutes.
Customer service keeps saying there is a system issue with no solution.
Extremely disappointing experience.

Unusable

Got a premium insurance but can’t use the app because the register flow isn’t working. Everything about the app is terrible. Hope the insurance isn’t as bad. Do better!

Delayed

I applied for policy cancellation its one wk now still no action

اسوأ شركة تأمين

اسوأ شركة تأمين في كافة التعاملات علشان دوا واحد تاخد كام يوم ايميلات ومراسلات وطلبات كأنها عملية مش علبة دوا غير ان خدمة العملاء مش متاحة اصلا سواء دبي للتأمين او ميدنت لا انصح بيهم اذا شخص يهمه صحته لانهم هيمرضوك اساسا

Pathetic insurance Company

If you’re here after buying this Insuranec welcome to the club wherein you will waste a lot of time for get approvals - nothing gets approved without 3-4 calls with 15-20 mins each. If you’re in urgent issue be ready you will have to pay!

I feel this is the strategy by this insurance make it as complicated as possible for customers to claim so they will end up paying rather than waiting for the insurance approval.
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Use less

Why this app - there is any solution

Worst app

Doesn’t work at all. Even registering new credential is an issue. It says “invalid”, no matter even if you put correct ones

Not covering medicines for pregnancy

All of sudden I came to know that they are not covering the maternity 😭
Horrible experience for me

App not responding

The app is not responding or opening, and I’m at the clinic where they asked me for a picture of my ID card

App not functional in Apple 10+ 16.7 iso version

The app is down loaded but as soon you click on the app it disappears .

Can’t open

I can’t open my app, I tried to uninstalled then installed again but it didn’t work. I don’t know what’s the problem because I can’t open at all. I hope you can fixed the problem

App doesn’t work on iPhone

I downloaded this app multiple times on iPhone and it doesn’t seem to work, what’s the issue ?

Rubbish

App keeps crashing. The app is better than the insurance though.

Excellent

Appreciate this insurance company and I heavily recommend.

Policy Changes Frequently

Vitamin drugs covered for my pregnant wife suddenly not covering during policy change. That too with the same policy same year.

Also, scanning traffic had increased a lot.

App is very pathetic.

Not planning to continue with them anymore!

Victor

Do not!! Do not buy this insurance or mednet in general. They will find every excuse to not approve any procedure!! Their so called “doctors” that make such decisions are charlatans that don’t know left from right. Also, dear “dubai care”, I will be making a complain after complain to dubai health care until I get satisfaction for the pain you caused
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Not Working

The application is not working at all. After registration in never access.

Worst insurance ever

Worst insurance ever

Worst app

Recently I formatted my phone and reinstalled this app, now when I am trying to login app says it’s already registered in another device which is not correct then when I am trying to deregister old device by mobile number it’s saying user not found. What kind of algorithm is running behind this app which doesn’t allow user to reinstall and use the app.
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