App is useless
The app is useless. After I downloaded it and tried to open it, it didn’t work.
If there were a rating lower than zero, I would choose it.
Very poor service.
Approval always gets delayed or rejected.
I waited over an hour at the clinic after being told it would take only 20 minutes.
Customer service keeps saying there is a system issue with no solution.
Extremely disappointing experience.
Approval always gets delayed or rejected.
I waited over an hour at the clinic after being told it would take only 20 minutes.
Customer service keeps saying there is a system issue with no solution.
Extremely disappointing experience.
Unusable
Got a premium insurance but can’t use the app because the register flow isn’t working. Everything about the app is terrible. Hope the insurance isn’t as bad. Do better!
Delayed
I applied for policy cancellation its one wk now still no action
اسوأ شركة تأمين
اسوأ شركة تأمين في كافة التعاملات علشان دوا واحد تاخد كام يوم ايميلات ومراسلات وطلبات كأنها عملية مش علبة دوا غير ان خدمة العملاء مش متاحة اصلا سواء دبي للتأمين او ميدنت لا انصح بيهم اذا شخص يهمه صحته لانهم هيمرضوك اساسا
Pathetic insurance Company
If you’re here after buying this Insuranec welcome to the club wherein you will waste a lot of time for get approvals - nothing gets approved without 3-4 calls with 15-20 mins each. If you’re in urgent issue be ready you will have to pay!
I feel this is the strategy by this insurance make it as complicated as possible for customers to claim so they will end up paying rather than waiting for the insurance approval.
I feel this is the strategy by this insurance make it as complicated as possible for customers to claim so they will end up paying rather than waiting for the insurance approval.
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Use less
Why this app - there is any solution
Worst app
Doesn’t work at all. Even registering new credential is an issue. It says “invalid”, no matter even if you put correct ones
Not covering medicines for pregnancy
All of sudden I came to know that they are not covering the maternity 😭
Horrible experience for me
Horrible experience for me
App not responding
The app is not responding or opening, and I’m at the clinic where they asked me for a picture of my ID card
App not functional in Apple 10+ 16.7 iso version
The app is down loaded but as soon you click on the app it disappears .
Can’t open
I can’t open my app, I tried to uninstalled then installed again but it didn’t work. I don’t know what’s the problem because I can’t open at all. I hope you can fixed the problem
App doesn’t work on iPhone
I downloaded this app multiple times on iPhone and it doesn’t seem to work, what’s the issue ?
Rubbish
App keeps crashing. The app is better than the insurance though.
Excellent
Appreciate this insurance company and I heavily recommend.
Policy Changes Frequently
Vitamin drugs covered for my pregnant wife suddenly not covering during policy change. That too with the same policy same year.
Also, scanning traffic had increased a lot.
App is very pathetic.
Not planning to continue with them anymore!
Also, scanning traffic had increased a lot.
App is very pathetic.
Not planning to continue with them anymore!
Victor
Do not!! Do not buy this insurance or mednet in general. They will find every excuse to not approve any procedure!! Their so called “doctors” that make such decisions are charlatans that don’t know left from right. Also, dear “dubai care”, I will be making a complain after complain to dubai health care until I get satisfaction for the pain you caused
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Not Working
The application is not working at all. After registration in never access.
Worst insurance ever
Worst insurance ever
Worst app
Recently I formatted my phone and reinstalled this app, now when I am trying to login app says it’s already registered in another device which is not correct then when I am trying to deregister old device by mobile number it’s saying user not found. What kind of algorithm is running behind this app which doesn’t allow user to reinstall and use the app.
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