Zero navigational ability
No way to navigate the site. When uou land on one page you can’t get back to the main menu. I’m stuck and cannot get out. Whoever designed this website should have NOT received payment. It’s by far the worst designed site with poorest navigation and no common sense in its design. I’m trying to find and download statements for my taxes but NO CAN DO. Not possible! ? Insane.
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Not worth using
The app is a browser to their broken website which does not provide access to see bills consistently. It’s intermittent and not truly an app, offering partial general calculations and partly just a browser to their web based information. It’s archaic and not representative of how things should operate. I was unable to use the app to gain information about my usage,
Access my billing note contact customer support.
Worthless.
Access my billing note contact customer support.
Worthless.
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Useless
Three months I can not get into my personal account. I can not get through. I can't send a letter. This is a terrible app.
Not broken anymore
They have FINALLY FIXED the bill pay option. Now it works fine!
Won’t let me log in
I changed my password 3 X and I cannot seem to long in every time I want to pay my bill. I have to use my desktop to pay. Also, I don’t get notifications for when my bill is due.
