Better, but still needs improvement.
The app is better than before, and decent for first time shopping. However, if you’re a subscriber it’s still worse than web browsing. I can seem to login with my password, only with an email address and a login code they email you. Way too much friction.it also doesn’t keep you logged in long enough. You have to log in too often.
Managing the subscription is also way worse than a web browser. They need to keep
Working on it. I’m back to the browser for now.
Managing the subscription is also way worse than a web browser. They need to keep
Working on it. I’m back to the browser for now.
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App doesn’t work
Someone needs to test this app. It doesn’t work. Thee is no option for manage subscription.
Product is great but app is a disaster
Diapers are the best eco friendly option on the market. Composting program is awesome and there’s nothing like it available. However, managing the subscriptions in their app and or website is a total cluster. Super confusing, unclear, clunky, and the worst UI imaginable. It’s almost like they don’t want you to be able to make orders. Pls hire a new UI/UX team.
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Charcoal Diaper
I just placed my 1st order for my son on Sunday and now I place another order. I will come back and write a review once I have received them and used them for him. Thank you Dyper.
App Doesn't work if you created account through "shop"
Doesn't allow you to login to the app if you used shop to create the account
Major upgrade
Really enjoy the app.
Just downloaded…!
I like the app. I downloaded under an incentive. I can tell the app is still in a phase of working out kinks and bugs but hey, I’m no developer! I love that there’s the university on here, I haven’t used it yet since I just downloaded it but I look forward to checking it out. I appreciate the efforts of Dyper and I’m not gonna knock the bugs and kinks that happen, I just express concern when they happen and keep it pushing!
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Love this new app
Everything in the app is well organized and easy to use. Love it!
Very user-friendly!
So easy to use! Layout is simple and provides the features to make ordering/re-ordering easy!
New DYPER app rocks!
Loving the new DYPER app to easily manage my subscription! And the University section with 1000 days of content is a game changer.
We love it <3
Love the new app!! :)
Doesn’t work most of the time
And when you reach out for service, which is only through email, not available by phone or chat, btw, they won’t acknowledge any issues and they just tell you to use the site instead of the app to login. Have tried updating delivery date and didn’t work, and anytime I tried to order an emergency sleeve of diapers, it never went through. Seriously the worst app for any store I have ever used, and that’s not an exaggeration.
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Please update this app!
Almost 2 years of bad reviews and the app hasn’t been updated to fix basic functions. I’ve been unable to manage my account in the app for months. People want to order and use these great diapers! Please make it easier to manage our subscriptions!
Love the diapers , hate the app
I often have to go to the website. The app crashes very often, and won’t process any requests. I’ve updated my phone and the app and doesn’t matter, app still keeps crashing. Anytime I try to confirm something or look at a special promotion the app crashes all together.
Terrible app. Terrible website. Great product and service
Not much more to say. Just try to use the app and website and you’ll see. Really good customer support though.
Crashes and difficult to use
Super difficult to use this app and it crashes when I select the “Sale” section.
Crashes when I try to reschedule
Crashes when I try to reschedule
Buggy
App crashes every time I try to reschedule a delivery or manage the subscription.
Crash
Version 2.3.1 of this app constantly crashes after each attempt to reschedule a single delivery. Very annoying to have to go to the website or email the company to change the date of a delivery. Would be nice to be able to adjust the frequency of a delivery (change to every 5 weeks instead of 4) without needing to contact the company, too.
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Basic functions don’t work
Logged in for the first time and tried to change our delivery date. App crashed repeatedly. What’s the point?
App glitches and shuts everytime
Everytime I go to change or buy something through this app it immediately closes. I can’t make any purchases or change anything on my account without it closing on me. Very frustrating.
