REVERT TO OLD APP
Need I say more?!? Nothing works. Smoothies absent from menu
Horrible app
The worst app on the planet I’ve re-reloaded it five times it’s never consistent. It’s awful.
Worst app update ever
This app literally doesn’t work for payment with my gift card. I’ve effectively lost my entire gift card balance. Fix your app.
New UI ruined the app. No barcode
The barcode is completely absent in the new UI and the staff said everyone they've seen today is saying the same thing.
Update: wow yeah it's been broken for over two weeks now. Pretty clear the PE f8gs who own this app desperately want people to stop using their barcodes and getting rewards forcing users to tell the staff their phone number to get points.
To the private equity bundle of sticks that own this app, please get your money back from the pathetic talentless bottom feeding contractors you paid to write this irredeemable slop.
You all deserve excruciating torture.
Update: wow yeah it's been broken for over two weeks now. Pretty clear the PE f8gs who own this app desperately want people to stop using their barcodes and getting rewards forcing users to tell the staff their phone number to get points.
To the private equity bundle of sticks that own this app, please get your money back from the pathetic talentless bottom feeding contractors you paid to write this irredeemable slop.
You all deserve excruciating torture.
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Love the new app
I love the new app! Apple Pay checkout is finally included , and not having to remember a password makes ordering so much easier. It feels smooth, modern, and is by far the easiest way to order Earthbar.
Love the new app
Super easy to re-order my favorites and it’s great that Apple Pay was added!
Locations Don’t Work
My Equinox is on the location to preorder. If I update my account, the location is there as my preferred location, but not to make an order. And if I try to login on a desktop with the same email, it creates a new account and nothing is linked… also can’t get any support to fix anything. This app is completely useless.
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Longest Sign Up Ever
Great Juices but Ordering online should be easier.
Abysmal checkout flow makes ordering near impossible
As someone who works in tech, this is one of the worst checkout flows I’ve ever seen in an app. Tons of friction when you just want to get to payment. Valid credit cards not recognized even after you re-add them or reinstall the app. Apple Pay not an option. No ability to report a bug or contact support in the app. Really? In 2026? All of this is inexcusable in a world with so many e-commerce checkout platforms available to developers, and it’s costing you business.
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Glitchy account setup.
Bugs would not allow account set up - has glitch with create password feature getting locked
pretty: interface & great deals
I have only ordered two smoothies from the app so far…. and I am already loving the members deals and how pretty the interface is!
makes ordering a breeze.
*writes this review in hopes for more deals on these pricey smoothies in the future*
makes ordering a breeze.
*writes this review in hopes for more deals on these pricey smoothies in the future*
No Apple Pay support
What year are we in?
Horrible payment system
How do you build a modern app that doesn’t use Apple Pay? On top of it the payment system is glitchy and drops stored cards.
Primitive App
Get Apple Pay you freaks
Lame
This app is something straight out of 2010. It doesn’t let you save the one location you always order from; credit card entry is clunky and randomly fails; and it doesn’t even attempt to support Apple Pay. What’s the point? Probably easier to use a landline and place your order via the telephones.
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Not as intuitive
The app is pretty and looks great, however paying for items should be easier. Adding a cc should be a simpler process that allows for auto-filling. Why can’t I use my Apple wallet to click pay? Seems unnecessary to create an account.
Poor usability with the basics
Account management (autofill, resetting password, etc) is a terrible experience. The app also had verification errors with my valid payment methods. Supporting Apple Pay instead would help with a lot of the hassle.
Slow service
Slow service
W76th location is poorly staffed
I’ve ordered from the w76th location twice and, both times, no one was at the location when I arrived and I had to wait 20+ minutes for someone to show up.
Clunky
5 clicks to reorder the same thing from the same location paid by the same card.
And then you order… and no one is AT the location. And you can’t neither reimburse nor cancel the order.
Annoying.
And then you order… and no one is AT the location. And you can’t neither reimburse nor cancel the order.
Annoying.
