EarthLink Wireless Home User Reviews

Customer Experience

Positive experience9.2% of reviews
Neutral2.0% of reviews
Negative experience88.8% of reviews

~ Based on 98 written reviews from the US App Store.

What users say

Is EarthLink Wireless Home Safe?

EarthLink Wireless Home does not appear safe based on available data. AppsHunter Safety Score for EarthLink Wireless Home is 36/100.

This assessment is based on 260 user ratings, with an App Store average of 1.7/5.

Safety Analysis

16.2% of ratings point to a safe experience
3.5% of ratings suggest some concerns
80.4% of ratings point to a risky experience

~ Based on 260 App Store ratings for EarthLink Wireless Home.

Is EarthLink Wireless Home Legit?

EarthLink Wireless Home is no longer available in the App Store. AppsHunter Legitimacy Score for EarthLink Wireless Home is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Terrible speeds, packages, and app is trash

I’ve been with EarthLink for 1 whole week. I was promised “unlimited data”, on day 3 received an email we were “out of data” upgraded to the consumer max plan we capped the 250 GB of high speed data and after that you are only allotted 175 gb of additional data but it slows down to unusable speeds. The app won’t let you purchase additional high speed data and is absolutely the worst set up I’ve ever encountered - you can’t access the settings for the WiFi to restrict when devices are allowed to connect to slow down the use of your high speed data. Absolutely would not recommend this service to anyone!
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SCAM

Terrible customer service, terrible plans and charge you $140+ just to get started. Stay away from this company

Good Wifi

I don’t understand these reviews wifi works fine for me and it’s very fast

Scam

Internet cuts out constantly for no reason. Blocked my credit card so they can’t charge it anymore. DO NOT USE!

Scam!

Liars and thieves!

No problems

Don’t see what the issue is the wifi isn’t that bad a lot of Karen’s and Ken’s in the world

Waste of time and money

Not worth it, they charge so much for no reason. Connecting is such a pain and nothing works

Try to find anything else

Try to find any other Internet provider. I call em fartlink - mainly because they’re the worst. I’m glad we found another Internet provider aside from EarthLink. EarthLink is literally the worst one I’ve ever had. Way too expensive for what you get, and they provide bad service.

Scammers

Do NOT GET THIS INTERNET!!! I had to add more and it was gone in 2 hours and I only connected 1 tv to watch 3 episodes of a series.

Bad service

Is so bad service
I’m not recommending sorry
And is to hill the price

Choose any other service

Extremely overpriced, slow, bad connection, and low GB per plan. It has given me a lot of mental anguish and pain to use. Choose any other service provider if you have the option to.

Estafadores lo que hacen es estafar a todos

Son estafadores todos te roban el dinero estafa todo

Do not spend money on this

Zero stars. Terrible service. Extremely expensive

Worst Internet Ever

Was sold an unlimited internet package, three weeks into my first month I was told if I did not use less data my account would be canceled. Avoid this company unless you want to know what dial up internet was like in 1996

Scam

They charge you for shipping and handling which is around $80 and it’s nonrefundable. You basically buy a wifi box from them then once it reaches your home they try and charge an additional $65 talking about that’s the first months bill which is also the activation fee. I’ve never heard of a wifi company charge a first month’s bill before using the wifi. In order to charge me for the first month’s bill I will have to use the WiFi service first. Do not waste your time and money with this company.
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Isnt working

I wish the internet wasnt so bad. It doesnt even work

HORRIBLE.

Internet cuts out at midnight every single night. I cannot use the internet past a certain time. Customer support is awful. They do not help your situation, they are simply reading off scripts. They do not help you. They lie to you and reassure you that everything will be fine, but it’s all a lie. Every single time. Horrible service, horrible internet speed, horrible prices. God awful company.
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Terrible

Do NOT use this service

Trash

Absolutely garbage. Says it’s unlimited but you have a high speed cap then you have to pay for more. Your better off getting a star link if you live in the country like I do

😍🤩Just got mine today

Granted it’s the first day but mine is working great and it’s fast. Easy breezy setup. I first plugged it in and it didn’t work after 5 minutes so I unplugged it and replugged it in and now I have full service no problem. I was a little worried with the history of reviews, but so far so good and even better being out in the middle of nowhere New Mexico. I got the fully wireless 300 MB Internet plan. If anything changes I will update my review.
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