Website and Tool are ridiculous
Website forms rarely load. Sometimes the wrong form comes up. Uploading claims failed on web so I was forced to use this awful tool. It show’s successful upload of a document but that’s it. No way to view it, no statuses. Been trying to get customer support for over a week and finally was told “nah we never got it”. Tool still shows my upload. But…no one can access it. Once this claim completes I am done with ML. When claims processing is handled this poorly and the website and apps are so bad…makes me question a lot.
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App not working
Everytime I try to log in, it's not typing in the numbers.... its blank. I've removed the app and re installed and same issue
Terrible app
Very inconsistent, have to remove and reload and it still works a third or the time.
App doesn’t work
Constant error when trying to login. Click on help and it goes to a dead website…
Works like a charm
Whatever issues there were in the past must have been resolved as it has worked for me multiple times now and I got my money from the insurance company.
