Room for Improvement
Given the advances in AI and CRM solutions over the past few years, it would be nice if Integrity Connect was more on the bleeding edge this technology.
Crashes
This app crashes all the time and is very slow at times and it’s not consistent. I don’t believe it was designed for agents that are actually producing and this app needs to be updated. I Work with seniors and whenever I use this app, there are issues they’re glitches there are malfunctions. I am astounded at this gets a four.
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Not helpful
App is frozen every time I open it. Useless at this point.
Updates necessary
Please use push notifications for text messages. Clients wonder why we don’t receive them. Honestly, we don’t get notified. Then, in order to download, it downloads as an mp3 or mp4. Makes no sense. Please allow DSNP sorting for level of medicaid. Please also change the landscape features as others have suggested. Please include CMS Numbers in all plan names when sorting (missing many on humana). I have more suggestions but this is a good start.
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Needs lots of improvements
I don’t like that it doesn’t change client stages regardless of how much information you add to profile. You can’t quote supplement plans, not all plans are available and not accurate information on formulary and provider networks. It’s alright if you don’t care to be organized. Only good feature is call recording.
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