Eater User Reviews

What users say

Top reviews

Doesn’t work well

First time using tried “Koreatown vegetarian” since it has my NYC location. Gave me LA spots. Then tried “NY Koreatown vegetarian” and a few variants (NYC, New York) — kept giving me only LA results. This is a pretty basic easy search not to work. Love Eater recommendations but don’t know that I’ll use app again.
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Must-have for restaurant recs

It’s so helpful to have Eater maps in app form. It’s easy to save lists of places I want to hit and find recommendations on the fly. Also love leaving notes!

Still not working

Such a disappointment. Map doesn’t work. Stop suggesting this app in Eater newsletters.

Map Functionality Needs Work

This is the same on web as is the app - but their map function is extremely glitchy and large load needs so it becomes dysfunctional.

Otherwise I love eater for restaurant reccos especially in places with no Michelin

Flashing Map/Uncontrollable Toggling

I don’t know what’s wrong with this app. As soon as you select your second location from the map it becomes unworkable and is nonstop flashing and has to be closed. Please fix.

You know what I don’t need

Ai garbage. The search feature is apparently an ai agent and guess what? It’s terrible. All I want is to quickly find the same content you have on your browser site but I guess that’s not what this app is for. A quick search for “tavern style pizza” (a specific style of pizza in chicago) and I get to enjoy watching a bot “think” and ultimately recommend a bunch of places that do not serve that style of pizza. Eater has a list of places that serve tavern style online. Why is this so hard? Do not push badly implemented ai on us…
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Response from developer

Hi, thanks for the honest feedback. You're right: if the list exists on Eater, you should be able to easily find it in the app. Good news is that Eater lists are coming to search very soon and we are making adjustments to our search experience overall. We appreciate your patience and thank you for being a fan of Eater.

Unstable, not useful

For the wealth of information you guys have this is such a poor app. Stop focusing on all the animations and just provide the information. You’re dropping the ball huge. Hit me up if you want help developing this because this is a zero star app. For the size of your publication you should be having such a killer app and user experience.
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Super buggy!

I am so disappointed with how buggy this app is - especially when in maps. It suddenly starts jumping between restaurants like it’s possessed, and I have to close the app.

Response from developer

Sorry about the map glitch, that's not normal. Can you email support@eater.com with your device and iOS version? We're actively investigating on our end and any more information from you would be so helpful. Thanks for your patience!

Love it!

Eater is my go to app when visiting new cities!

Response from developer

Thank you for being a fan of Eater and the app!

Keeps me organized

I love this app! I can save all of my favorite spots, keep everything organized, and see Eater recs when I’m stuck on where to eat. It’s basically my go to before booking a reservation or seeing what’s near by.

Great app

I didn’t expect to use this app as much as I do now, but since the update I’m opening it all the time. It’s basically solved my “where should we eat” problem, especially around the Bay Area. I just check what Eater recommends nearby and go from there. Search is pretty cool too. Only thing missing for me is a way to collaborate on lists with friends, that way I don’t have to be the only one making decisions!
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Love Eater!

Solid app. I enjoyed the old version, but this feels much easier to use. The browsing around the map and being able to see eater places around me has been sick. Can’t wait to start planning trips on this. Big upgrade 👏

Solid!

Comprehensive and helpful list of solid spots all around the country. Super helpful for people who travel a lot. And is a godsend for people like me who under plan when they go new places.

My go-to!

Such a game changer in helping me take note of new restaurants I want to visit. Would have starved on a recent trip without it! :)

Response from developer

Thanks for the feedback. We're so glad you like the Eater app!

Hmm

Not being able to filter by what is currently open makes this app not very useful

Hey where did all the lists go?

The last update seems to have gotten rid of the deep archive of lists and the ability to search them, which was what I loved about the app. I come here for vetted, credible recs. Instead, there’s a selection of recent lists and an emphasis on Gen AI search and a social function that would need 10x more adoption to be useful. Now, the search feature has potential to be cool but the results aren’t accurate, and it’s unclear why some of the restaurants are included. Would love to see some citation and a link back to the list or article the rec came from. Also, the map is showing two markers for each restaurant.
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Response from developer

Thank you for being a fan of the app. The deep archive of vetted Eater lists is core to the app, and we hear you on how important that is. You can still access them in the Eater Lists tab and we're working on surfacing them in search. We hope to have that done very soon. We’re also improving search accuracy, and the duplicate map markers are definitely a bug; thanks for flagging it. Your feedback genuinely helps us make this better and we appreciate your patience while we make improvements.

Limited Functionality

You can only filter what shows up through a deeply flawed search bar feature. Just let be filter manually by variables like price, type of establishment (bar/sit-down/counter service/etc), and cuisine.

Very disappointing

I frequently visit Eater Chicago so when I saw that I could download the Eater app I thought it would make my life simpler. Unfortunately, it did not and I ended up deleting it. First, despite confirming Chicago as my home location and doing the search from a Chicago location (allowing location), when I typed in inquiries (such as “Vegan friendly restaurants near me”) I got a list of NYC restaurants. That happened with 3 different inquiries typed from a Chicago location. Second, there was no way to go to a Chicago tab to get the content I like on Chicago.eater.com. If there’s a way to get there it certainly wasn’t intuitive or easy. I’ll just stick with going to Chicago.eater.com for now.
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You asked

I got a message from
the developer about a review I left a couple months ago asking if I wanted to update my review. I had deleted the app because it was so bad as to be unusable, but I downloaded it again and found nothing had changed. Still unusable.
Inaccurate location info, reviews that flash on the screen for a second before disappearing. It’s sad. This app actually worked well last year until some unfortunate choices were made in updating it. I’m deleting it again after I post this review. This doesn’t please me, my neighbor writes for Eater. But at least I can find it on my browser.
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Response from developer

Hi, we're so sorry to hear you're having trouble with the app and we welcome your feedback. Please email support@eater.com so that we can help resolve your issue quickly. Thank you!

Ugh

When you click on a restaurant after searching a theme, like “Italian,” it’ll go to the map, but not the restaurant… it just shows a random location on the map near downtown and glitches out.