Doesn’t work
Will not start
Response from developer
Hi, we're so sorry to hear you're having trouble with the app and we welcome your feedback. Please email support@eater.com so that we can help resolve your issue quickly. Thank you!
Unusable!!!
Response from developer
Thanks for flagging this and sorry about the frustrating map experience. We are actively investigating and would appreciate any more information you'd be willing to share. If you continue to run into the issue, please email support@eater.com so we can troubleshoot with you. We appreciate you taking the time to report this.
Doesn’t work well
Response from developer
Hi there, sorry for the trouble. That's not how location search should work and this sounds like a bug. We are working on improvements to the search experience and should have things fixed soon. Thanks for the feedback and for sticking with Eater!
Must-have for restaurant recs
Still not working
Response from developer
Hi, we're so sorry to hear you're having trouble with the app and we welcome your feedback. Please email support@eater.com so that we can help resolve your issue quickly. Thank you!
Map Functionality Needs Work
Otherwise I love eater for restaurant reccos especially in places with no Michelin
Response from developer
Sorry about the map glitch, that's not normal. We are working on a fix and appreciate you letting us know about the issue. We hope to have it resolved very soon.
Flashing Map/Uncontrollable Toggling
Response from developer
Sorry about the map glitch, that's not normal. We are working on a fix and appreciate you letting us know about the issue. We hope to have it resolved very soon.
You know what I don’t need
Response from developer
Hi, thanks for the honest feedback. You're right: if the list exists on Eater, you should be able to easily find it in the app. Good news is that Eater lists are coming to search very soon and we are making adjustments to our search experience overall. We appreciate your patience and thank you for being a fan of Eater.
Unstable, not useful
Super buggy!
Response from developer
Sorry about the map glitch, that's not normal. Can you email support@eater.com with your device and iOS version? We're actively investigating on our end and any more information from you would be so helpful. Thanks for your patience!
Love it!
Response from developer
Thank you for being a fan of Eater and the app!
Keeps me organized
Great app
Love Eater!
Solid!
My go-to!
Response from developer
Thanks for the feedback. We're so glad you like the Eater app!
Hmm
Hey where did all the lists go?
Response from developer
Thank you for being a fan of the app. The deep archive of vetted Eater lists is core to the app, and we hear you on how important that is. You can still access them in the Eater Lists tab and we're working on surfacing them in search. We hope to have that done very soon. We’re also improving search accuracy, and the duplicate map markers are definitely a bug; thanks for flagging it. Your feedback genuinely helps us make this better and we appreciate your patience while we make improvements.
