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EBL SKYBANKING

EBL SKYBANKING

by Eastern Bank PLC.

255 ratings
58 reviews
💰 Finance

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 26, 2016
  • January 16, 2024

Developer

Eastern Bank PLC.
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EBL SKYBANKING screenshot #6 for iPhone
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Reviews summary↘︎
⭐58
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

This app allows users to locate bank branches and ATMs, access product information, and utilize augmented reality features. EBL customers can manage accounts, transfer funds, pay bills, and perform mobile top-ups securely. It offers biometric login and 2-factor authentication for enhanced security.

✓Locate EBL365s and branches
✓Augmented Reality features
✓Account and card information
✓Biometric login
✓Fund transfer
✓Utility bill payment
✓Mobile top-up
Show original description

What users say

Summarized from real user reviews of EBL SKYBANKING. Based on 255 reviews and a 3.2/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • ⭐Smart and helpful app
  • 🚀Efficient app
  • 👍Bill pay convenience

Negative things

  • 😞Worst customer service
  • 👎UI abomination
  • 😩Annoying forced password changes
  • 😵Confusing hamburger menu
  • 🟡Yellow UI massacre
See all reviews

What's New in EBL SKYBANKING

3.3.2

January 16, 2024

- ⁠Personal Information Update (Mobile Number, Email Address, Mailing Address) - ⁠Freelancer Account Fund Transfer (USD to BDT) - ⁠Eastern Bank PLC. - Binimoy Alias - ⁠Bug Fixes

More

User reviews

Most RecentHighest RatedLowest Rated

About account information

I’m trying to update my mobile number it’s not working after given account number auto comes out from app please fix the bug asap.

The bug still there please update the app
Sheik shuvoSheik shuvo

About account information

I’m trying to update my mobile number it’s not working after given account number auto comes out from app please fix the bug asap
Sheik shuvoSheik shuvo

Face ID login not wokring

EBL was asking me to change my password. After successfully changing the password, I can only log in using my ID and password; Face ID is no longer working. If I try to log in with Face ID, it gets stuck at an infinite loading screen.
jfBiswajitjfBiswajit

Small screen issues

Please take a look at the font and the overall size of the UI elements for phones with smaller screens such as the iPhone SE 2016 and I’ll change my review to 5 stars. Thank you :)
apadmostokapadmostok

Worst customer service ever

EBL has the most worst customer service of Bangladesh, I was contact customer care 4/5 times and also visit a branch for solving a problem about overcharged. Finally try their complaint/Query cell. But the customer care service all the time avoid me and not solving the problem.
MmiirraazzMmiirraazz
See 53 more reviews

Developer apps

EBL Access
EBL Access

by Eastern Bank PLC.

💰 Finance

(5)

Free
peoplEBL
peoplEBL

Good Feel with Eastern Bank

📊 Productivity

(5)

Free
EBL SKYBANKING
EBL SKYBANKING

by Eastern Bank PLC.

💰 Finance

(39)

Free
EBL Connect
EBL Connect

Smarter way to manage

💰 Finance

(1)

Free
EBL Perfometer
EBL Perfometer

by Eastern Bank PLC.

💼 Business

(1)

Free
See developer apps

User experience

🐞

Reported Bugs

31 issues

🐛 Mobile number update bug

Bug

🐛 Face ID login not working

Bug

🐛 Infinite loading screen on Face ID login

Bug

🐛 App crashes when checking last 5 transactions

Bug

🐛 Login button misleading

Bug

🐛 Swiping gesture issues

Bug

🐛 Transaction list not updating quickly

Bug

🐛 Transaction data format error

Bug

🐛 Transfer to Bkash showing error and auto logout

Bug

🐛 Cannot pay CC bill

Bug

🐛 Face ID not working after password change

Bug

🐛 Biometric login issues

Bug

🐛 Fingerprint login not working after update

Bug

🐛 Cannot install app

Bug

🐛 NPSB service off

Bug

🐛 Cannot open bank account

Bug

🐛 Facial recognition failed

Bug

🐛 No OTP received

Bug

🐛 Touch ID not available/working

Bug

🐛 Green buttons not working

Bug

🐛 Device not recognized after update

Bug

🐛 Beneficiary list missing/lost

Bug

🐛 Cannot add biometric

Bug

🐛 Accept/decline page stuck

Bug

🐛 Login ID input problem (numeric only)

Bug

🐛 Save info button missing

Bug

🐛 Alpha-numeric customer ID input problem

Bug

🐛 Biometric login issues after update

Bug

🐛 App stops working on features

Bug

🐛 Source account selection disables

Bug

🐛 Pay Bill button crashes app

Bug
✨

Requested Features

6 requests

Improve UI/UX for smaller screens

Feature

Add utility bill payment option

Feature

Allow viewing more than last 5 transactions

Feature

Improve transaction details

Feature

Implement Face ID login

Feature

Add dark mode option

Feature

FAQ

What can I do with the EBL SKYBANKING app?

The app allows you to locate EBL branches and ATMs, access product and service information, and use augmented reality features. EBL customers can manage their accounts, transfer funds between EBL accounts and to bKash, pay utility bills, perform mobile top-ups, and more. It also offers biometric login and secure fund transfers with 2-factor authentication.

How do I enroll for EBL SKYBANKING?

You can enroll for SKYBANKING for the first time using your EBL Debit, Credit, or Prepaid Card information, or your account details. This can be done from anywhere, at any time, without needing to visit an EBL branch.

Is the EBL SKYBANKING app secure?

Yes, the app ensures a high level of security. It implements 2-Factor Authentication, which is crucial for securing fund transfers. Biometric login options are also available for enhanced user convenience and security.

What types of bills can I pay through the app?

The app supports utility bill payments for various providers, including BTCL, DESCO, and DPDC, among others. This allows you to conveniently manage and pay your essential bills directly from your smartphone.

What are the compatibility requirements for the EBL SKYBANKING app?

The app is designed to be used by anyone with a smartphone or tablet. Specific operating system version requirements are not detailed in the provided description, but it is generally compatible with most modern smartphone and tablet devices.