Fix it
This app is messed up I can’t check my cards please fix it
Terrible
Can’t get past setting the challenge questions. The add button is hidden behind the footer. No way to get past this page. Terrible!
Sorry App
Every time there is an election they change everything to screw us up. Once again nothing is working.
Edge
It keeps asking for a bank card number
App doesn’t work
This app doesn’t load anymore . I updated it and it still won’t load the log in screen and I’m connected to WiFi so there’s no reason
Doesn’t Even Load
I downloaded and tried to open the app, and it just keeps loading and loading, but never actually loads.
Suspect Hacked
Recently the app stopped allowing me to sign in as usual. None of the typical ways of recovering the password worked. I also suspect it was hacked to gain insight on personal data.
My account
The app won’t let me login into my account. I tried to switch my password and number on my account but I can’t
New York State government I received
I received my card about a week ago and so far haven’t been able to get any help setting it up or using it! Thank you so so so so so so much New York State government employees! Is there anyone on this earth? There is more useless than you? Not.
Does not work
I used to like this app, but for some reason it does not work anymore. I tried logging in but it just keeps glitching. The new app doesn’t support California. What are we supposed to do? App has no support services what so ever 👎🏻👎🏻👎🏻
Worthless
Zero stars. Won’t let me add my card. Have attempted several times. Don’t bother with this app. It doesn’t even work.
Registration little hard but the app is helpful
I have to take the web to take registration, then compare the app to add account. The app really helpful to follow the information about my EBT card. So I still love it. And give it five.
The worst App I’ve ever used.
This is hands down the worst app I’ve ever used. It works and acts like it was designed 15 years ago. It’s impossible to get into. Adding sun bucks cards is like an impossible feat. I don’t know who the state paid to build this app, but it’s awful.
Trash
This app never works. It constantly signs you out or there’s always an error. and you’re unable to log into your account. They are always sending messages that users of their party applications are reporting that their apps aren’t working. Well, the official app doesn’t work either! Imagine standing in line, having to unlock your card because they also cannot stop people from stealing your funds, and you’re unable to access the app to do so.
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Poor app
Barely functional app that you can’t even use if your Face ID is broken and if you forget the security questions YOURE COOKED. Do better ebtEDGE.
Out of service
This is listed on the children and families website but the app will ask CERTAIN STATES to use the “new ebtEDGE app” to continue
Update
They made an update now I can’t use my card. It said it’s no card in there then asked me to add the card.Then it says card already exists. Then I tried to go to the help menu, it’s blank and no where to ask questions on how to access my card to unlock it for use.
Skimming alert
Do not use!! I had face recognition and even with that my account was hacked this is a scam!!
Useless
Made a account but it won’t let me add the card, keeps saying the info is wrong when it’s not . Don’t waste ya time
Absolute Garbage
I have tried to make an account like 15 times and every time I get so dysregulated from the app crashing right before I create an account so I have to go through the entire create an account process over and over and over. I’ve been trying to make an account for weeks. Your app is trash. Do better.
