Phone number system is pathetic
“Call us with issues…” “the number you’re calling with isnt recognized by our system.” This is extremely incompetent. The one way to contact them doesnt work, what do you do when you have issues? Sit there with no money
DDanielftw13
Things I’d do differently
I am truly enjoying the smooth flow of this app but my only issue is how many steps and much back and forth is required to add a bank or card or to even make changes. Other than that I have no complaints
SSh4dowynn
Just loading
The app is poorly built clearly each time I try to transfer my funds. It just sits there and loads loads loads loads and if you get past one of the loading screens, next thing, you know you’re waiting on the other loading screen wouldn’t use it unless you necessarily have to. finally, when you’re done loading shows you no funds at all meaning it’s still loading or you gotta refresh the app start all over again.
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DDonnie3510
Rotten
Rip Offs
SStoptherat
Customer service
The reason I give this review is because, yeah, money network might be a good app. But the representatives who answer the phone have no heart and have no patience. They’ve been sitting behind that desk for too long, so their lives are OK. You answer one question wrong they will literally make you call back again. Not caring that you’ve been waiting 40 minutes to an hour to speak to they have no patience, and they need to be retrained and rehabilitated because if people are calling cause they wanna know whether the deposit went if they’re staying somewhere. You send them a copy. the hotel sends them a copy and they have nothing, they need more supervision. Please help
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