App is bad after last update
App was working fine for me anyway, but since the last update I can’t use quick view to see my balance and cannot login using face recognition and once I login it tells me there’s an update for the app…really?
To be a visa …
To be a visa card. You should work properly. Extremely bad Service. Horrible application. You can’t even see your entire history of card usage.
Apple Wallet
If you are still “rolling out” the ability to add the card to apple wallet, why have that button function in the app if it doesn’t work? Add it when you get it working. It’s annoying trying to add it every other day with no luck!
The Worst
I have nothing but problems with this app. I only use it because I’m forced to. I’d give zero stars if I could. Never works right and always has problems. Total failure
Transfer options
The app does not allow money transfers to be immediate.
Customer service is extremely poor. I strongly advise everyone to be careful when dealing with this
Customer service is extremely poor. I strongly advise everyone to be careful when dealing with this bank. Every time I contact them, no one is willing to help me resolve my problem
Excelente
Excelente
Horrible
This app needs to be able to read your face
Won’t let you login
I created an account. Have had to change my password twice. Still won’t let me login. The fact they haven’t figured that out already is mind blowing. If someone can’t login, how can they use your app geniuses?
Horrible
I’ve left a review for this app a couple years ago about how bad it is and nothing has changed. Still does not let you log in for absolutely no reason and functions like Face ID constantly stop working or reset. Not sure who maintains the functionality of this app but step it up
Pay me my money haven’t gotten paid in months now! Every time I call I get the run around.
A glitch between Edd and this agency.
FACE ID DOESNT WORK
No matter how many times I turn it on, it turns itself off. It never works, have to put password in every single time
Trouble with app
I’m having trouble with the app for a few days. It keep telling me to try again later. Please fix it!
Hard to use if you’re outside the US
I’m trying to use it outside of US and it keeps saying “ Sorry, your request can’t processed at this time. Please try again later”.
Not Functional
Cards do not allow for tap to pay, and cannot be added to Apple Wallet for Apple Pay. Customer Service is horrible. Transfers take days to process. Forced to use it for PA Unemployment Compensation and it is such a headache.
Not a good app
Money Network needs to work on doing better on their app and get everything to work. My main complaint is it doesn’t work at all point of sale (POS) retailers when it comes to using it as Apple Pay transactions. For example at Trader Joe’s…I’ll use my Apple Pay to tap on their card machine and it’ll ask for my PIN. Keep in mind the PIN is the same as the card itself, but when I put in my PIN, the transaction gets declined saying it’s the wrong PIN. So I’ll have to use my physical card in order to finish the transaction. I’ve encountered this problem at numerous retailers where there’s no option to either bypass the PIN or select “Credit” when using Apple Pay. Very frustrating, cause I always have to carry my physical card everywhere just in case I run into this problem. Customer service is of no help with solving this. You’ll get the runaround with them on the phone telling u that the PIN was put in wrong and to try again or reset it. They can’t figure out the problem so don’t bother calling them. My other complaint, and this has happened recently is: when I use my app on my iPhone, I have it setup where it uses Face ID, so that way I don’t have to put in my password every time. It was working fine in the past, but just recently in the past few days, it’s not using Face ID, and asking for my password every time. I’ll go into the app’s setting and activate the biometric setting to turn on Face ID and even check on my iPhone setting under the app and it does have the Face ID set as On, but it’s still asking for my password every time. I’ve deleted the app and reinstalled it and still does the same thing. Again, whoever is in charge of this app, do better and get these bugs fix.
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Ok to use
Does not let you see 90 days of transactions as promised..
i could already feel this is all bad the moment i downloaded this app .
dealing with EDD was already frustrating when i filled in the application online for FMLA i tried to add my bank account CHASE to get my direct deposit but the system kept glitching and wouldn’t save my bank information i even had my daughter do it incase i was doing something wrong but no EDD is forcing me to sign up with this money network i never heard of and as soon as i downloaded this free app my account was charged $2 i was very suprised i found the number to call the representative and gave her my information and she said since i activated this account less than 20 months ago i had to wait and call them tomorrow morning i said but i don’t need you to charge me $34 in 2 days “my monthly membership fee “ she said jus call tomorrow and hung up. i feel like i was scammed already and money hasn’t even hit my account . ITs strange how it won’t take well established banks and make you sign up with this company i never heard with zero customer service and no english speaking i don’t feel good about keeping my money here and getting nickel and dimed every time i use my card!
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Log in issues
I set up an account and when I try to log in, it’s stating that the username and password don’t exist.
Horrible service
If you want your card frozen and to call 10 times for one transaction this is your place to go. Otherwise don’t waste your time with the horrible service
