Kind of OK charging app
I like to check the status of the charging points to see if they are available and operational. The app helps with this.
Overall, it’s pretty unstable. If you plug in first and then try to start charging, it frequently crashes.
Right now, it has a bug where it shows charging was stopped, even though it’s still charging. Thank goodness my car app gives me the real story.
Feature Enhancement: Offer notifications when your charging station is available.
Please note: I am only rating the app. The charging station software from this company is complete junk and would only get two stars.
Response from developer
Hi, thank you for taking the time to share your detailed feedback. We're glad to hear that features such as favoriting your local charger and checking charger availability are useful to you. At the same time, we're sorry to hear about the issues you've experienced with the app's stability and charging status display. To help us investigate these problems, could you please let us know which charging station was affected? We also appreciate your suggestion about notifications when a favorite charging station becomes available again. That's a great idea, and we'll certainly consider it for future improvements. Thank you again for your feedback - it helps us make the app better. Kind regards, your vaylens Team
Gesichtserkennung
Sonnige Grüße
T. Wegner
Unzuverlässig
Response from developer
Hi, danke dir für dein ehrliches Feedback! Das sollte natürlich so nicht passieren – die Anzeige sollte den Ladevorgang zuverlässig widerspiegeln. Es kann vereinzelt zu Verzögerungen oder Synchronisationsproblemen zwischen Station und App kommen, aber wir arbeiten kontinuierlich daran, die Stabilität und Genauigkeit zu verbessern. Wenn du magst, schick uns gern ein paar Details (Zeitpunkt, Station etc.) an driver-support@vaylens.com – dann können wir uns das genauer anschauen. Wir hoffen, du nutzt unsere App trotzdem weiterhin gern, und freuen uns über jedes weitere Feedback! viele Grüße, dein vaylens Team
