ecobee by Generac Reviews: Is It Legit?

Customer Experience

Positive experience30.8% of reviews
Neutral13.9% of reviews
Negative experience55.4% of reviews

~ Based on 1,333 written reviews from the US App Store.

What users say about ecobee by Generac

Is ecobee by Generac Safe?

ecobee by Generac appears safe based on user ratings. AppsHunter Safety Score for ecobee by Generac is 96/100.

This assessment is based on 223,909 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 223,265 App Store ratings for ecobee by Generac.

Is ecobee by Generac Legit?

ecobee by Generac appears to be a legitimate app. AppsHunter Legitimacy Score for ecobee by Generac is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Performs perfectly

With Wi-Fi capability, I can control my system from anywhere in the world meets all my expectations for performance

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Used to Love, but Not Anymore

This latest update has totally screwed up scheduling. First off, my entire schedule was deleted, causing me to try and recreate (impossible). Second, you can’t edit schedules once you set it up, you must remove and add again. So irritating, makes me miss Nest, and that’s a lot to say!!

Smart Thermostat Premium is a great Product. Where is Matter compatibility?

Just wondering when Ecobee will switch over to the Matter IoT smart home products standard.

Enough with the ads!

If I buy a $100+ thermostat that requires an app, DO NOT make me see ads every and pop ups every time I’m changing the temp. This is something people use every day for their home and they already gave you $$$.

Schedule doesn’t work

Can’t delete schedule can’t adjust time please fix this is annoying

I Iove Taxes

Easy to use

Do Not Purchase!!

My ISP had some temporary issues, now I have no control over my HVAC unit. The thermostat screen will not turn on and the app claims it’s a wifi issue.
Surrender your control at your own risk. Luckily it’s October weather.

Stop asking for my email

You are a thermostat, you don't need my email. Stop asking.

ecobee 3

12 years no problems!

Simple Command

Simple when needed. Major data available when I want it. It’s like central command for my hvac. 😎

Not happy.

I can’t seem to set the thermostat to turn on and off through the day. If I set one thing the next thing changes it. I feel like it’s a bug but may be user error.

It Works

It works when you wanted to work.

Latest update awful!

I updated my app today, and all my settings/schedules have disappeared. PLEASE FIX!!

Frequent thermostat WiFi connection loss not automatically reestablished

I have a ln Omada business WiFi system with 8 mesh access points in my house and 6 cover thermostats. My thermostats sometimes get confused and try connecting to a more distant access point and then loses the connection. The problem is that I have to manually go to the thermostat and select the Wi-Fi access point name to reconnect it the thermostat. Ecobee should automatically try to connect to the last known access point. This is a problem if I’m away and suddenly have no way to get information from my thermostat. It seems like an easy fix.
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Very innovative company

ecobee does a lot of consumer research, and for that reason, I respect the company a great deal. It’s also just a solid product.

Not Recommended

A five degree temperature band between heating and cooling is huge. The app will accept closer settings without warning and then silently change them after about ten seconds.

App Issues

The latest version of the Apple Mobile app is not good. It makes it confusing to figure out of heat is on or not.

Good thermostat but seems misleading

I set my temperature for certain zone. When it gets too cold, I raise the temperature up a little bit and sometimes it stays, and sometimes it doesn’t. Too many eco-options that just aren’t very clear. Yes I read the manual many times.

The best

The best