Complicated, slow, unnecessary update!!
Ever since Ecolab updated this app, it has been awful! These useless updates have complicated everything, and it is nearly impossible to get anything done on it. Before they took over, the app was excellent and wonderful to use. It is clear that no one there has worked at a CFA, because it doesn’t work with our systems. They also don’t care, because the customer service representatives gave no help when I was on the phone, and they gave no solutions or indication that anything would change. I’d put 0 out of 5 stars if I could. Horrible app and horrible customer service.
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Not the app it used to be
Bring back the old vsbl. we are tired of this update and even after many weeks of usage
Terrible update
The beauty of this app was that the UI made everything visible and easy to access. Now shift leaders are hidden behind expandable buttons, recognitions aren’t visible, breaks are confusing, reviewing checklists are not as clear.
Revert the app. We are going to look for a new app if changes aren’t made.
Revert the app. We are going to look for a new app if changes aren’t made.
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Horrible after update. EcoLab is is the worst.
If we could give this app zero stars, we would. Since Ecolab took over, it’s become painfully slow, confusing, and frustrating to use. The UI is terrible, navigation takes forever, comments on infractions are not viewable, safe counts and checklists are buried in the UI. in the , and basic tasks take far longer than they should. The team doesn’t even use it sadly, because it is unpractical. For the price, this app is unacceptable. We’re actively looking for a replacement. Booooo EcoLab
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Worst update
Contacted kitchen iq to see if they were planning on changing the app because their reviews have tanked since the update, and they just doubled down saying they wouldn’t listen to the feedback and would only change the bugs.
