Can’t do anything
Unable to enter your number rendering app useless. Not a good start to a tour with a company that touts safety for its student travelers.
Trash
This app is trash. Constantly crashing while trying to enter tour number and code. Tried deleting the app and resetting my phone. Still nothing. Hot mess express. Even locks up and you can’t even type on the login screen. EF Tours……DO BETTER!!!
Can type code
I give it a one start because I can’t type my access code or password side tj login
Unable to put in tour number and access code
I only just got this app and I can’t join my group because the screen to put in the tour and access code freezes. I am unable to type anything in and I’ve tried restarting app the several times but I get the same issue. Please fix.
New tour
Key board freezes while trying to log in making log in impossible.
Bad
It doesn’t let me sign in, when I try to reset my password it doesn’t send any emails. How am I supposed to use any of the info they give me if I can’t even enter on the app. The same thing happens on the website
Unusable
The app crashes every time I try to enter in my tour number.
Amazing tour
This tour was amazing. I was a student and we went to Washington DC and it was the best time I’ve ever had. This tour app and tour guide was amazing, I could check the app to see where we would go next, the driver was amazing and everyone was so sad to see him go, and our tour guide managed to find the perfect balance of keeping us safe, entertained, and still have freedom to do/see what we want. When I looked at the reviews I had low expectations, but it was the best time of my life and absolutely amazing! If you are looking for a fun tour this is the way to go. I have made memories on this trip that I will remember for ever, and I learned while having fun. Our tour guide pasted the time on the bus by doing trivia with little keychains for prizes. They were super helpful and somehow managed to even make 8th grade boys behave and engage with what we are doing. These are just a few examples, but this was amazing and I can’t say that enough 100% recommend!
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Trouble
During my tour, not only was I robbed, but kidnapped 2 separate times. I was taking a tour to New York, and out of the blue, a few guys jump out wearing EF hats and stuff me in the back of a van. My dog was injured in the accident. He died. Please do NOT buy this app
Not a great app
The app wouldn’t allow me to put my tour number in. I tried everything. Deleting the app, resetting my phone, even turning WiFi off and back on. I wasn’t able to check my itinerary, so I didn’t know how much money I needed that day.
YAY
I love this app!!!!!!! WAKEY WAKEY
EF Tours Experience and the app
On the way back from the trip, our flight got cancelled and EF refused to do anything about it; leaving 53 children in a foreign airport. The app itself was only okay as long as you had a good tour guide that posts everything. Do yourself a favor and don’t do tours with EF tours.
Useless until 30 or 21 Days Prior to Travel
The app is literally 100% useless until 30 days prior to departure for domestic trips and 21 days prior to international trips. You cannot access your trip, check entry requirements, complete pre-travel requirements, or view ANY details about your trip. There is literally NOTHING you can do with the app until then.
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Worked for us
I think it’s great! It breakdowns every day activities by date and time. Knew exactly where my kid would be. And, what was next.
Massive fail 👎🗑️
Would never wish an ef tour on my worst enemy. I’ve been treated like an inmate at a prison for the past 2 weeks. DO NOT PURCHASE!!
Big group, Big help
So I know that there are some reviews that say that this app is trash but I don’t think that’s true it’s good for keeping track of your travel schedule it also helps with big groups it doesn’t have many flaws except one which is if you’re going by yourself don’t waste time downloading the app okay?
Cant login and no code was given
Cant reset password
EF TOURS FAIL ‼️‼️‼️
EF tours at the start seemed like a good way to help me and my family travel for a lower cost. However, the cost difference, no matter what it is (unless it is free) will never be worth what they have put us through. When we had all payed off our trips, we threw a celebration party as our accounts had said $0 left to pay for the entire trip. Unfortunately, they added 4,500 dollars a few weeks later just days before our trip. We have called them multiple times and they have said “don’t worry until after the trip” to us. It is hard to not worry about such a large unaffordable cost though. Also, the group we got paired with is EXTREMELY RUDE! When we were touring with a guide, they would talk over him about their friends or something irrelevant. Also, on the train, they told us to be quiet and wear headphones as some were trying to sleep, however, they talked so obnoxiously loud the entire time, unaware of their actions. After I talked to them about it and being respectful, they laughed in my face. VERY RUDE! Also, our tour guide is continuously rushing us everywhere and then we end up getting there with hours to spare and time that could have been spent exploring or seeing more. Such as when we left for the 2:30 train at 11. We waited in the station for over 2 hours after getting rushed out of London tower. Also, after a 7 hour plane ride (overnight) the next day we got no rest and the tour planned for us to walk 7.5-9 miles on less than 3 hours of rest and sleep. Overall it is not worth it to go with EF and most of us ended up disappointed. BOOK WITH A DIFFERENT COMPANY ‼️‼️‼️
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Potentially useful, falls short to being useless.
After reading reviews, it seems as if it’s up to the tour director. This could tell you when to be where, instead it has vague information that could have been a copy paste from the sales documents. Don’t bother with the app unless you are going to make people update it. Flight information, rise and shine information…all if it.
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The app would be great, except….
I have 2 kids going on two different EF trips at the same time. I feel like you should be able to have more than one tour on the main page so you can toggle back and forth. Instead, I have to log out and log in again with the tour number and access code each time to switch between the two.
