Terrible purchase
The app looks like a 3rd grader coded it. It doesn’t stay connected via WiFi even though I have a WiFi connected tv right next to it which streams video. This thing can’t even stay connected and keep the status screen updated via WiFi. I had to get my phone within Bluetooth distance to see what was going on with the temperatures etc. It makes it look like you can get alerts but nothing ever alerts, likely because of the WiFi failures.
For how much this thing costs it is absolutely a joke that the functionality is so bad. They might as well tell you they’re going to rob you blind on the box.
For how much this thing costs it is absolutely a joke that the functionality is so bad. They might as well tell you they’re going to rob you blind on the box.
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Don’t waste money
I went through three devices none of them work properly. I spent money on all three of them. All I can get is a support that is not worth anything. Save yourself and look for other options.
Doesn’t stay connected
Never works on the app, just blows, and can’t adjust temp
What in the actual F.
I just bought this to replace a 20 year old diqi-q that I left out in the rain and I have no idea how it is supposed to work. Got it connected, updated, etc., and the app screens are different than shown here.. all I have are devices, history, and account. So no where to start a new cook and get it to do anything. Complete waste of $250.
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Just updated - STILL Buggy
Can’t believe that after a half dozen updates over past couple months for ’stability’ still leaves an app that forgets about a cook underway and starts a new cook everyone I leave the app or my iPhone locks. If lucky, it is still connected to my cooker and I can select the current cook from the history tab. If unlucky, most of the time, the device shows not connected. I have to close the app and restart the app. It quickly sees the controller and connects. I then select the book from history and I’m up and running again until I set my phone down.
Unbelievable!
Unbelievable!
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Do not update
Update broke my device, it no longer reads pit temperature. Was mid cook and things working perfectly, update applied automatically and even with a spare brand new probe, the device won’t read
Never connects
It’s a good piece of kits when it works. Unfortunately it drops connection and ‘device can’t be found’ each time you take it out to cook. Zero from me
Save Your Money and Frustrations
This Egg Genius is a POS - it is a hassle every time I use it since the beginning. Constantly having to add it back to the app and never works. Do not depend on this if you plan on smoking.
It’s was smoking made simple, and then it updated
I’ve had it since 2018, and for some stretches it worked great - but now there’s always an issue. The alerts aren’t reliable, the fan is impatiently trying to raise or lower the temperature too quickly. It’ll eventually blow out my coals if I don’t catch it.
I have a medium egg and sometimes it feels like it’s trying to oxygenate an XL running full blast - then all of a sudden it’ll stave the flame until it’s out, then flood it again with full fan to try and recover eventually blowing it out.
There was a time when I could use it almost like an oven, now I feel like I’m probably better off going old school and just using the vents. The egg can be pretty consistent over a long cook with just the vents, but the egg genius - not a chance anymore.
Unfortunately, I wouldn’t recommend it now. Maybe there should be a setting for different sizes? They need to get it going again, that’s all I do know.
I have a medium egg and sometimes it feels like it’s trying to oxygenate an XL running full blast - then all of a sudden it’ll stave the flame until it’s out, then flood it again with full fan to try and recover eventually blowing it out.
There was a time when I could use it almost like an oven, now I feel like I’m probably better off going old school and just using the vents. The egg can be pretty consistent over a long cook with just the vents, but the egg genius - not a chance anymore.
Unfortunately, I wouldn’t recommend it now. Maybe there should be a setting for different sizes? They need to get it going again, that’s all I do know.
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Very buggy
Frustrating App
Never connected
This thing is pretty much worthless when it doesn't connect to the internet. Getting it to link is the worst and the "help" they give you to work this is non-existent. I have had trouble since day 1 getting this to connect to WiFi.
Terrible tech
I am beyond disappointed at the complete lack of effort BGE put into the app they created for what is otherwise a great product. It’s clunky and works about 20% of the time at best.
Updates have broken a good thing
I’m having the same issue others are. The app doesn’t connect evenly after all the updates.
Genius my eye
Will not connect to my device sitting right next to it. Won’t even connect to the FB local network
Breaks down.
In four years I have had two. Work fine the first year each then the second years they don’t work well until they don’t work.
Great App
Great app - extremely useful and informative. Seeing the graphs is a game changer.
A feature I’d love to see would be to export data as a .csv!
A feature I’d love to see would be to export data as a .csv!
Maybe let the AI bots code this??
New update - March 6,2026
Constantly has the be restarted. Chart doesn’t update correctly. Almost impossible to use.
Can someone just ask the AI bots to redo this. Or just go back to the old version which worked just fine for years!!
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New update prevents you from setting a meat’s internal temperature below 140°f. Who decided this and why? Medium rare is 130.
Constantly has the be restarted. Chart doesn’t update correctly. Almost impossible to use.
Can someone just ask the AI bots to redo this. Or just go back to the old version which worked just fine for years!!
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New update prevents you from setting a meat’s internal temperature below 140°f. Who decided this and why? Medium rare is 130.
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Look for a different temp controller for Egg
Purchased device a few years ago and it was great - freedom to cook a brisket and sleep was wonderful.
Recently the fan device stopped connecting to the app; I updated to 6.7.24 and still unable to connect reliably. Help in the app points to manuals with no troubleshooting tips. When attempting to connect I get an error message that states “unable to connect” and when you acknowledge the error the app then states connection successful.
Recently the fan device stopped connecting to the app; I updated to 6.7.24 and still unable to connect reliably. Help in the app points to manuals with no troubleshooting tips. When attempting to connect I get an error message that states “unable to connect” and when you acknowledge the error the app then states connection successful.
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140 is minimum temp???
Your developers have ruined this software. I want my steaks cooked to 120 degrees and the lowest the software will accept is 140! Who are you to determine how I can cook my steak? For the price you have to pay for the hardware, I expect way more in the software. I will be moving to ChefsTemp!
Can someone who cooks work on this app?
New update prevents you from setting a meat’s internal temperature below 140°f. Who decided this and why? Medium rare is 130.
