EKG Updater User Reviews

Customer Experience

Positive experience14.1% of reviews
Neutral2.7% of reviews
Negative experience83.2% of reviews

~ Based on 149 written reviews from the US App Store.

What users say

Is EKG Updater Safe?

EKG Updater does not appear safe based on available data. AppsHunter Safety Score for EKG Updater is 36/100.

This assessment is based on 176 user ratings, with an App Store average of 1.6/5.

Safety Analysis

11.9% of ratings point to a safe experience
3.4% of ratings suggest some concerns
84.7% of ratings point to a risky experience

~ Based on 176 App Store ratings for EKG Updater.

Is EKG Updater Legit?

EKG Updater appears to be a legitimate app. AppsHunter Legitimacy Score for EKG Updater is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work

I’m able to connect to my EKG Pro and set up the WiFi connection on it. It finds an update and even says it’s updating, but after a while the kettle just disconnects and it never updates its firmware.

The people claiming this app is working fine are just a rare minority.

Completely useless

Waste of time. Endless loops on install & ultimately failed to properly install

Won't update my device

I can't get the app to actually update the firmware on my kettle.

Kettle Clock

Why do I have to manually set the clock of a WiFi connected appliance when the power goes out?

Bad firmware

Don’t buy these kettles. The latest firmware has caused an issue where it takes three times as long to boil. You can’t rollback the firmware in the app, and no new firmware has been supplied, completely destroying what was a truly great kettle

Updating Soon

…seit mehreren Tagen ohne Erfolg. Schade - you had one job! Eigentlich wären das 0 Sterne. Absolut peinliche Leistung für solch ein teures Produkt.


…for several days without success. What a shame – you had one job! This would actually deserve 0 stars. Absolutely embarrassing performance for such an expensive product.
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Latest update will slow your kettle down

Tea drinker here. I’ve had my Corvo kettle for 3 years and loved it until recently. Suddenly my kettle started taking a lot longer to heat. The final fifteen degrees takes over a minute. I contacted customer support and was told, “With the latest firmware update, the slower approach as the kettle reaches your target temperature was intentional.” They went on to say that pour over fans wanted precise temperatures. Now I wish I’d never downloaded this app. I’ll use this kettle until it dies and will not buy another Fellow kettle.
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Does NOT connect

Does not connect to the device

Worked + Troubleshooting Tips

I installed the app and both the Bluetooth and Wi-Fi connections worked immediately for me. However, the update did not work at first.

The key trick in my case was this:
The kettle must be plugged in, but not switched on.
This is an important detail — I had turned it on before, which prevented the update from starting.

Once I only plugged in the kettle, a downloading message appeared on the small LCD display and the update went through successfully.

Although the app still showed “Update coming soon” afterwards, you can check the actual firmware version by turning the kettle on and holding the small button next to the dial for about 10 seconds.
At that time, my kettle showed firmware version 1.2.5, which is the current one.

I hope this helps.
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Astonishingly bad software

You never really know if your kettle needs an update or not since this software never updates the status properly on whether a new update is available, or even if it’s properly connected to your kettle to determine what version your kettle is running. I had to delete my kettle, factory reset the kettle itself, then re-connect to see if I had the latest firmware. Once updated, the app thinks I have a pending update still. This app is bonkers. I wish I could look at the code to fix it for them.
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Doesn’t work at all

Have to agree with all the other reviews here. It’s dumb to have an app for the sole purpose of updating the firmware on a kettle of all things. That said, that feature doesn’t even work. The app shows the kettle firmware is out of date, but there is no way to update it.

It does what it says, though it doesn’t do much

So it’s fine, the app. The one complication is that I accidentally backed up past the login page, and I had to login again; I can’t decide if that’s a feature or a bug. It says the app will update the firmware of the tea kettle (or however you want to use it; that’s my use), though that hasn’t been a possibility in two weeks I’ve owned it.

I’m just not sure what the point is. The website implies that there might maybe possibly be more functionality, sometime, if the fellows get to it. I’ll leave my rating at four with the hope of rewarding some ingenious update that will make it more functional with a higher rating.
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Doesn’t work

I bought the tea kettle about a year ago and didn’t realize it had a connection WiFi until I went to buy another one as a gift. As I was excited to use the WiFi features I went to connect it to realize the app doesn’t even work. After you download the app and agree to terms you hit continue to connect accept Bluetooth and a bunch of fellow devices pop up but all frayed out. Tried a few times. It just doesn’t work.
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Marketing claims this is a smart kettle - it is not

Should be illegal for a company to claim something is a smart kettle when the app offers zero controls. Especially dumb that an app exists just for firmware updates - there’s zero reason to update the software of a kettle if there’s no app interface for it.

Seriously does not work!

This is suppose to be a high end product but this app is a piece of junk. Connecting to Bluetooth does not work and not intuitive.

Never Updates

Finds the kettle, renames the kettle, joins WiFi. Good. App finds an update available, and begins doing something… before not doing something, fails to go through with the update, and then tells you the kettle “hasn’t checked in for a while”. I expected better from Fellow. I bought the Stagg Pro not knowing it had wi-fi capabilities, so I’m not overly fussed. Providing it works without it, that is…
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Updates Firmware

Does exactly what it says it does.

Not functional

Doesn’t take WLAN password. Either temperature detection or altitude settings are off.

does not work

no troubleshooting. zero ability to get paired

Kein Update möglich

Hier funktioniert einfach gar nichts! Egal was man als Kunde auch tut. Nichts klappt!

Base zurücksetzen, Base vom Strom nehmen, Kettle von App löschen und nochmal probieren, App löschen und neu installieren und nochmal von vorn - nichts hilft. Gar nichts. Auch der Support nicht. Nie ist ein Update möglich. Echt schwach für den Preis des Kettles.
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