Good product, horrible app
The controls for the mug are not intuitive at all, and there is zero instruction on how anything works. Really poor app design.
Unable to Pair
Apple phone 16 with current Ember app and Ember mug, absolutely unable to pair despite numerous attempts. Broken software? Not worth your money if unable to get it to function.
Stopped working
Used to be fine now I need to repair every time I want a drink and all tabs and menus say there is an error. Looking at the long list of negative reviews I’m guessing I’m not alone.
These things only work when they’re convenient. The second you give the public pause to think about whether they need it you’re toast. No more smart things!
These things only work when they’re convenient. The second you give the public pause to think about whether they need it you’re toast. No more smart things!
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Unreliable
I love my Ember mug when it works. I am definitely a babysitter of drinks, so this works fabulously for my coffee and my tea. However, it is not reliable. Sometimes you get a nice long stretch where it’s working as it should. and then other times it reads empty, or the temperature is not adjusting properly. Here’s hoping that the next update will provide some long-term to stability.
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Not operational - Complete Failure of an app Update.
Most recent app update rendered my Ember mug useless. It cannot pair successfully. After pairing, I’m met with a blank screen with no other options. So now I have a piece of junk mug that I paid good money for all because they decided they need to update the app to collect our emails and introduce new bugs. How was this not tested prior to release?!?!? Complete incompetence
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