El Pollo Loco - Loco Rewards

El Pollo Loco - Loco Rewards

by El Pollo Loco, Inc.

108K ratings
721 reviews
#126 in free Food & Drink
๐Ÿ” Food & Drink
Free

Details

  • Released
  • Updated
  • November 17, 2016
  • July 15, 2026

Features

El Pollo Loco - Loco Rewards screenshot #1 for iPhone
El Pollo Loco - Loco Rewards screenshot #2 for iPhone
El Pollo Loco - Loco Rewards screenshot #3 for iPhone
El Pollo Loco - Loco Rewards screenshot #4 for iPhone
El Pollo Loco - Loco Rewards screenshot #5 for iPhone
El Pollo Loco - Loco Rewards screenshot #6 for iPhone
iphone
ipad
๐Ÿ–ผ๏ธGet Icon
Iconsโ†˜๏ธŽ

About

Earn points on every El Pollo Loco order, whether in-app, online, or in-store. Redeem points for rewards, access exclusive deals, and enjoy personalized offers. Order ahead, save favorites, and pay with your phone.

โœ“Earn points on orders
โœ“Redeem points for rewards
โœ“Personalized offers
โœ“Birthday rewards
โœ“Order ahead
โœ“Save favorites
โœ“Pay from phone
Show original description

What users say

See all reviews
+1

What's New in El Pollo Loco

4.2.2

July 15, 2026

Weโ€™re fine-tuning our grills and adding new ingredients to bring you an even better Loco Rewards experience

Charts

Top Free

๐Ÿ“ˆย 126+2

Food & Drink

This app rose +2 positions in Food & Drink chart.

Last updated on July 18, 2026.

User reviews

Horrible app. Can't even sign up

If there was a negative star I would give it for this app. They can't get the very basic of a sign up process right. How pathetically frustrating. And yes I've signed up for dozens and dozens of apps and never seen this level of incompetently designed app

Wonโ€™t allow me to sign in

I downloaded the app and made an account, but it never lets me sign in with the account. Iโ€™ve deleted the app and redownloaded :( made another account too, just doesnโ€™t work

Update App Please!!

I constantly order from here and love everything about the restaurant/app. But recently, there must of been an update but I can no longer order through the app. It constantly freezes, doesn't allow me to pay, and does not save past purchases for rewards. Please fix the app.

Sucks

So wonโ€™t log me in

Updates/Logs you out

Annoying after doing any update you get kicked outโ€ฆ.

Developer apps

User experience

๐Ÿž

Reported Bugs

4 issues

App crashes on newer iOS versions

Bug

Location data not accessible

Bug

Inconsistent behavior when changing orders

Bug

Rewards not properly applied to purchases

Bug
โœจ

Requested Features

5 requests

Add Apple Pay or mobile wallet payment options

Feature

Improve rewards program flexibility

Feature

Allow customization and substitutions in the app

Feature

Integrate delivery tracking and support

Feature

Streamline the ordering and checkout process

Feature

FAQ

What is Loco Rewards?

Loco Rewards is a loyalty program that allows you to earn points on every El Pollo Loco order. You can redeem these points for a variety of rewards and enjoy exclusive benefits.

How do I earn points?

You earn points every time you order El Pollo Loco through the app, on their website, or at a restaurant. The points are automatically added to your Loco Rewards account.

What kind of rewards can I get?

You can redeem your earned points for a 'feast of rewards,' which typically includes free food items. The app also offers personalized offers, birthday rewards, and exclusive access to new menu items.

Can I order food with this app?

Yes, the app allows you to order ahead, save your favorite orders, and pay directly from your phone. This makes the ordering process convenient and efficient.

Is there a cost to join Loco Rewards?

No, joining Loco Rewards is free. You can download the app and start earning points and enjoying benefits without any initial cost.