System mess ups
Every time there is an update on the app there is a problem. We’ve called about an issue three times already and so far none of our issues have been resolved. We have been dealing with this issue for about two weeks. Every time we go to split a ticket it won’t split surcharges and charge each ticket the entire amount of the ticket which is a big issue for us.
On top of that we get complaints of customers being charged duplicate transactions or more than the amount of the ticket and when we look into it, it doesn’t show a duplicate charge and it doesn’t show the same amount people show us on their statement. These mystery charges reflect bad on us and there’s nothing we can do about it because we don’t see them on the system.
On top of that we get complaints of customers being charged duplicate transactions or more than the amount of the ticket and when we look into it, it doesn’t show a duplicate charge and it doesn’t show the same amount people show us on their statement. These mystery charges reflect bad on us and there’s nothing we can do about it because we don’t see them on the system.
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TJTaqueria Jaliciense
Troublemaker
Every time it does an upgrade on the app something goes very wrong. Eg. Can’t input tips, some items go missing when printing receipts, some items did not have taxes, some items modifications were messed up, the prices of some items are messed up. Couldn’t submit settlement……. It can go on and on and on……… A note to the support team: PLEASE DON’T UPGRADE YOUR SYSTEMS, JUST LEAVE IT ALONE!!!! What’s the point of upgrading when you cause frustrations???!!!
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TTORARENBOU
Losing Game
This is a horrible program customer service is a complete failure these are criminals ; they will shut down your restaurant like fast no service will come to your rescue don’t waste your money
AAtyoumurcy
Works great
Works great
NNmb300
TALECH IS CRIMINAL!
The executives of this company need to be thrown in jail for fraud. Nothing short of criminal for this scam of a system. Has never worked properly in the 4 years I’ve had it. Crashes, fails to communicate with merchant card reader, lost 3 years of sales data (which was inaccurate at best but at least better than what is now non-existent). I would have switched years ago if we didn’t have 10k of our different products in the system. Total loss to start over. If you are reading this and have same issues, let’s file class action. I can’t go it alone.
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Ttalechsucks!!!
