Too many glitches!
Sooooo, I didn’t have any issues for a long time but recently I’ve had to double check all my transactions throughout the day,major one is when system shows PARTIALLY PAID when the amount had been already charged, please fix this major glitch immediately.
So many glitches!!
Despite the frequent updates and bug fixes, the app still has numerous glitches. It often feels like the updates don’t actually improve the user experience. The interface isn’t very user-friendly, and using it for payments can be frustrating. Unfortunately, I can’t recommend it and would suggest looking at other payment options instead.
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Elavon cost me my business…
I started a new company.
I opened a business bank account. I was told that Elavon was the payment processor that the bank utilized for business transactions. I had previously vetted my clients and had those clients awaiting the remote payment processing link to be provided. Elavon refused to provide the payment processing link my potential clients were awaiting. Elavon cost me business and my clients. The damage to those business relationships are irreparable. Elavon cost me my business. Protect yourself and yours from suffering a similar outcome.
I opened a business bank account. I was told that Elavon was the payment processor that the bank utilized for business transactions. I had previously vetted my clients and had those clients awaiting the remote payment processing link to be provided. Elavon refused to provide the payment processing link my potential clients were awaiting. Elavon cost me business and my clients. The damage to those business relationships are irreparable. Elavon cost me my business. Protect yourself and yours from suffering a similar outcome.
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Can’t Login
I haven’t been able to use the mobile app because of how frustrating it is to even try to login. I create a username and password through online banking and it’s instructed to use the same credentials when logging into the Elavon Mobile app. Once I punched those credentials inside the yellow on mobile app it tells me that the login is wrong and so I create a new password several times to try to get in. However, every time I change the password through the Elavon Mobile app. It also changes my password through the online banking app. I noticed that the password criteria required for the app includes a special character versus the online banking that does not and I think that’s what’s messing up with the communication between the two. If I can’t even login, I’m not going to use it.
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Never been able to log in
Despite getting assistance, we couldn’t resolve the log in issue.
