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Verint WFM for Branch

Verint WFM for Branch

by Verint

4 ratings
24 reviews
💼 Business
Free

Details

Released
June 4, 2019
Updated
December 4, 2025

Features

Developer

Verint
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Verint WFM for Branch screenshot #1 for iPhone
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Verint WFM for Branch screenshot #5 for iPhone
iphone
ipad
⭐24
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📝7+ tags
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🔄5+ apps
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❓5 answered
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📦w/o updates
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About

This app enhances workforce engagement and collaboration for branch employees. It allows for on-the-go management of schedules, time off requests, and shift swaps. Managers can also edit and publish schedule changes, streamlining branch operations.

✓Submit time off requests
✓Swap and offer shifts
✓Set unavailability preferences
✓Edit and publish schedules
✓View daily and monthly schedules
✓Respond to employee requests
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What's New in Verint WFM for Branch

2.4

December 4, 2025

Screenshot capture is now blocked to protect sensitive data

User reviews

Most RecentHighest RatedLowest Rated

It sucks

It’s the worst app I ever used
Mmao1996

Do better

Can I rate less than a star or negative stars? I had to add credit card info to get the app and managed to use it once. Now I can’t get in and was told my system “administrator” has to give me a code.
R7Raider 7

Frustrating

It hasn’t worked properly in an over a week it’s SUPER frustrating.
Kkeyrytyn

Very disruptive when it doesn’t work.

This app is great when it works, but when it fails, it only adds stress. A warning in the blog posts on the first page or something about upcoming updates or down-time for maintenance would be welcome. That way I could plan around them and not be stuck without knowing what time I’m suppose to be at my next shift.
Show more
MMinigolf❤

First Horizon

Unable to log in. Something went wrong error
22012playa4u
See 19 more reviews

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FAQ

What does Verint WFM for Branch do?

Verint WFM for Branch is a mobile extension of a core workforce management solution. It allows employees to manage their schedules, request time off, and swap shifts. Managers can also edit schedules and publish changes for their branches.

What are the key features for employees?

Employees can submit time off requests, set their unavailability preferences, and offer or swap shifts with colleagues. They can also view their daily and monthly schedules.

What are the key features for managers?

Managers can edit employee schedules directly from the app and publish these changes. They can also view daily schedules for all employees and review/respond to employee requests for time off or shift changes.

Is this app free to use?

The app is an extension of a core solution, implying it is likely free for existing users of the Verint WFM platform. Specific pricing details for the core solution are not provided.

What kind of devices is this app compatible with?

The description states it is a mobile app, suggesting compatibility with smartphones and tablets. Specific operating system requirements (iOS or Android) are not detailed.