Element ONE User Reviews

Name: Element ONE
Rating: 1.8 (37 reviews)

Element ONE

Element Corporation

💼 Business

Customer Experience

Positive experience15.4% of reviews

Neutral0.0% of reviews

Negative experience84.6% of reviews

~ Based on 13 written reviews from the US App Store.

Is Element ONE Safe?

Element ONE does not appear safe based on available data. AppsHunter Safety Score for Element ONE is 48/100.

This assessment is based on 37 user ratings, with an App Store average of 1.8/5.

Safety Analysis

21.6% of ratings point to a safe experience

0.0% of ratings suggest some concerns

78.4% of ratings point to a risky experience

~ Based on 37 App Store ratings for Element ONE.

Is Element ONE Legit?

Element ONE appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Element ONE is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Can’t believe

Junk

Maverick junk

5 days ago

Better, but almost useless

The new app is cleaner, but only useful for mileage reporting. There needs to be a way to report self service of items like air filters so that reminders come at the correct intervals and vendors don’t try to force unnecessary services.

LuptonCH

6 days ago

Buggy App

App keeps asking me to rate a previous conversation with support. Every time I go to open up the chat it says error something’s gone wrong, and I can’t see the chat to rate it. I can’t get this notification off the bottom of my screen.

Jolly Rodger1776

13 days ago

Not Very Useful

Doesn’t update the vehicle info, it’s pretty much useless.

Chuck@Strange

24 days ago

Make a app that works before sending out

See title

Ray🐶🐶🐶🐶🐶🐶

a month ago

Missing Functionality

This app is missing quite a bit of the functionality from the old Xcelerate app and website both of which are being depreciated in a month. I’m not sure how an unfinished app is a viable replacement but I guess we will find out.

Aaaaaaagggggggggg

a month ago

Positive update

I’m actually happy with the new update- it is letting me see my previous mileage submission which is a nice improvement from the previous app

Ggggggtsean

2 months ago

Update is awful

I have to report my mileage monthly and since the app was updated I am no longer able to do so. The update looks like I’m a ride share shift driver instead of a driver of a fleet car for business purposes.

MrsMoxie10

2 months ago

Worst app ever

1 star only because I can’t give it zero

Danzig2468

2 months ago

Login Doesn’t Work

This app is awful. I just downloaded the latest update because the app would only display 3 dots on the screen and there is no way to log in. You enter your email, it sends you a code, none of the codes work to log into the app. The Ai support is useless and does not help with login issues and only leads you to all customer reps are busy try again later. I can’t believe it is this bad.

Scott McDee

2 months ago

Awful app

Element, please fix your app. It’s unacceptable that you force drivers to use the new app but it doesn’t work properly. I have 3 persistent notifications that I cannot see in the app. The car doesn’t populate, I can’t report mileage, I cannot see my fleet card, nor find repair shops. The apps indicates that I have a pending mileage report from October 2025 which is inaccurate. This is the worst experience I have ever had with an app.

SuperMannyPR

4 months ago

Response from developer

We understand how disappointing this experience has been, especially after transitioning to the new app. It sounds like you've encountered several issues that are preventing you from using key features. Please contact us through the in-app chat so our team can investigate your account and work toward a resolution.

Not very helpful

Can’t seem to login via any company or personal user name I have and not a lot of support from the developer

New to element

4 months ago

Response from developer

Not being able to access your account is understandably frustrating. We'd like the opportunity to look into what's preventing you from signing in. Please reach out through the in-app chat so our team can investigate and assist you directly.

Much prefer the website

Can’t seem to enter trip logs. Incorrectly shows needed maintenance, despite showing the work done on service history. Bit of a mess.

ColliAJ

6 months ago

Response from developer

We appreciate you bringing this to our attention. When trip information and maintenance records aren't working as expected, it can impact day-to-day use of the app. Please contact us through the in-app chat so we can review your account and investigate further.