Element ONE User Reviews

Element ONE
Element ONE
Element Corporation

Top reviews

Not Very Useful

Doesn’t update the vehicle info, it’s pretty much useless.

Make a app that works before sending out

See title

Missing Functionality

This app is missing quite a bit of the functionality from the old Xcelerate app and website both of which are being depreciated in a month. I’m not sure how an unfinished app is a viable replacement but I guess we will find out.

Positive update

I’m actually happy with the new update- it is letting me see my previous mileage submission which is a nice improvement from the previous app

Update is awful

I have to report my mileage monthly and since the app was updated I am no longer able to do so. The update looks like I’m a ride share shift driver instead of a driver of a fleet car for business purposes.

Worst app ever

1 star only because I can’t give it zero

Login Doesn’t Work

This app is awful. I just downloaded the latest update because the app would only display 3 dots on the screen and there is no way to log in. You enter your email, it sends you a code, none of the codes work to log into the app. The Ai support is useless and does not help with login issues and only leads you to all customer reps are busy try again later. I can’t believe it is this bad.
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Awful app

Element, please fix your app. It’s unacceptable that you force drivers to use the new app but it doesn’t work properly. I have 3 persistent notifications that I cannot see in the app. The car doesn’t populate, I can’t report mileage, I cannot see my fleet card, nor find repair shops. The apps indicates that I have a pending mileage report from October 2025 which is inaccurate. This is the worst experience I have ever had with an app.
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Response from developer

We understand how disappointing this experience has been, especially after transitioning to the new app. It sounds like you've encountered several issues that are preventing you from using key features. Please contact us through the in-app chat so our team can investigate your account and work toward a resolution.

Not very helpful

Can’t seem to login via any company or personal user name I have and not a lot of support from the developer

Response from developer

Not being able to access your account is understandably frustrating. We'd like the opportunity to look into what's preventing you from signing in. Please reach out through the in-app chat so our team can investigate and assist you directly.

Much prefer the website

Can’t seem to enter trip logs. Incorrectly shows needed maintenance, despite showing the work done on service history. Bit of a mess.

Response from developer

We appreciate you bringing this to our attention. When trip information and maintenance records aren't working as expected, it can impact day-to-day use of the app. Please contact us through the in-app chat so we can review your account and investigate further.