Love the New Box Fields
Great update. Custom fields make the app much more flexible for storage and moving projects. I would also like to see a way to duplicate box details or copy custom fields from one box to another.
Useful App, But Needs Offline Support
ElephantTrax is a useful app for organizing storage boxes and keeping track of items with QR codes. It makes it easier to manage home inventory, storage bins, garage items, and moving boxes without opening every box again and again. The app works well overall, but one improvement I would like to see is better offline support. Sometimes storage areas, garages, basements, or storage units may not have a strong internet connection, so offline access would make the app even more helpful. Overall, it is a good app with strong potential, and I would give it a 4+ rating.
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Response from developer
Thank you for your thoughtful feedback and positive rating. We’re glad to hear ElephantTrax is helping you organize storage boxes, garage items, and moving boxes more easily. We completely understand your point about offline support, especially for basements, garages, and storage units where internet connection may be weak. This is a very useful suggestion, and we’ll share it with our team for future improvements.
Great App with Room for More Features
Overall, it is a good app, but I think it can become even better with more advanced features, such as adding comments or notes to items and AI analysis to help identify, organize, and suggest improvements for stored inventory. With these improvements, the app would be even more powerful and helpful for users.
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Helpful App for Home Organization
ElephantTrax is a really useful app for organizing storage boxes and keeping track of items using QR codes. The app is easy to use and works well for home inventory and decluttering. I think it would be even better with a few more features, especially the ability to transfer ownership of boxes or inventory to another person. This would be very helpful for decluttering, moving, or working with professional organizers. Overall, it’s a good app with strong potential, and I’m happy to give it a positive rating.
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Great storage tracker
Perfect storage tracker for organizing boxes in my garage and closets. I always know what I have and where it is. Very useful app.
Great app just annoying to open
It’s an amazing app and I have been using it to organize my inventory…but opening the app is extremely inconvenient especially when in a rush. It offers a payment plan for a “deluxe” version of the app every time you open it. Even if it’s a minute in between. I wish there was a “do not show again” option
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Response from developer
Thank you so much for your kind words and for using the app to organize your inventory—we truly appreciate it! We’re really sorry for the inconvenience caused by the repeated “Deluxe” upgrade prompt. We completely understand how frustrating that can be, especially when you’re in a rush. Your feedback is very valuable, and we’re already working on improving this experience. In an upcoming release, we’ll optimize how often this prompt appears and explore options like a “do not show again” setting to give you more control. In the meantime, please make sure your app is updated to the latest version, as improvements will be rolled out through updates. Thanks again for your support, and feel free to share any more suggestions—we’re always listening!
Unable to add a secondary user
Im very disappointed that i was billed 24 dlls and im getting a message of “internal error” when I try to send the invitation to my son. It speaks volumes when im running into glitches 1 min after downloading the app.
Privacy?
Refers back to google about security. Data sharing seems limited but I am not sure
Look Elsewhere. This ain’t it.
I saw someone demo this on tictok and gave it a try. Spent money on a stack of labels and went to work on the 12 storage bins in my garage. When I was done, I thought now if in six months I need to look for something, just scan the bar code. Opened the app and weirdly it asked for a log in. I logged and nothing was there. Nothing recorded. I was beyond cheesed off. Of course, contacting these people was useless. Don’t bother with this one. I lost so much time I’ll never get back.
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Fabulous concept, functionally useless
I regret buying labels and downloading the app. There’s an option in the app to upload images from my cellphone camera roll, but it doesn’t work. Every time I try I get an error message. If I take the photos from within the app, they don’t save to my camera roll—they only exist on the Elephant Trax service, which is very worrying from a privacy and sustainability perspective.
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Response from developer
Thank you for sharing your concerns, and I’m truly sorry to hear about the difficulties you’ve experienced. Your feedback is incredibly valuable to us as we continuously work to improve the app. The issue you mentioned with uploading images from your camera roll shouldn’t be happening, and I sincerely apologize for the inconvenience caused. We’d like to investigate this further—please reach out to us at support@elephant-trax.com, and we’ll do everything we can to resolve this issue promptly.
Moving & knowing where items are.
Very nice app. If any improvement, it would be in the search section. I’d suggest allowing wild card searches.
Huge lack of customer service
This is a great idea and could potentially be something really useful. Initially, I raved about Elephant Trax. However, after a recent app update, I lost everything in my app and can no longer browse the contents of boxes. When I scan stickers, I receive an error message. I’ve contacted customer service twice, once with no response and one asking me to confirm my email, which I did. No further response. Thanks to the lack of customer service, I’ve had to replace items that I needed right away due to not being able to stay in the attic long enough to go through every single box needed to find what I’m looking for. Completely defeats the purpose of the stickers. Will no longer recommend and now regretting I used them so much.
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Response from developer
You're currently using an older version of the app. Please update to the latest version to enjoy new features and improved stability. If you still experience any issues, feel free to contact support at support@elephant-trax.com.
Suggestion
Good app, a small learning curve but fairly simple to use.
If I can make a suggestion on one of the next app updates. It would be great to have a view in the “browse” to be able to look at each box or QR code separately and see what’s inside that box instead of looking at all the pictures. Or when you tap on a random picture it shows what else is in that box not just that item. Keep the great work!
If I can make a suggestion on one of the next app updates. It would be great to have a view in the “browse” to be able to look at each box or QR code separately and see what’s inside that box instead of looking at all the pictures. Or when you tap on a random picture it shows what else is in that box not just that item. Keep the great work!
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It has potential!
It’s a great way to stay organized at a very basic and easy level. It’s quick to scan and recognize the QR, and app doesn’t appear to glitch or shut down. But, there are some things that could use improvement. For example being able to modify a previously scanned QR. You are able to change the keywords and title of the box but not add pictures (to show the modifications). You’re limited to 10 pictures per QR code which can be limiting for a large box. The app doesn’t remain logged in so, you have to be consistently logging in and for some reason, iPhone also doesn’t save the login & password chain.
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Time out is a real pain
Works fine except that the app times and and wants you to login. Problem is that iPhone is not remembering the account and password so you have to remember on your own. Why?!!! Every other iPhone app remembers for you
DO NOT USE
Labeled all of my boxes and put them in storage. Created an account and signed in like it asked to do and 3 months later it says there is no record of me signing up for it. It won’t let me log in to scan my boxes. Now I have to go through everything and find out what each box contains. Would highly recommend going with something else. DO NOT USE!!!!
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Best organization app out there!!!
I saw this reviewed on tik tok and this app is a the answer to my organization dreams! Super easy to use and works with their Elephant Trax labels that you can buy on Amazon. You can even start taking pictures of your stuff before you get you labels in hand. Also, not necessarily app related, but the labels are excellent quality... they have even held up to our kids getting them wet. Do yourself a favor and download this app and order your labels!
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Almost great!
I really like this app for an organized move of my things. Since many of my things will be in storage for a while, it will be nice to have a catalog of what is in each box. However, the only real issue I have with this app is that it does not update across devices. I had some friends helping me pack, and I used my iPhone to catalog boxes and a friend used my iPad to catalog more boxes, and it turns out that everything is device specific. If the pictures were taken and assigned to a QR code on the iPad, I can only view it on the iPad, and vice versa for the iPhone.
Please update the app so that the pictures and QR codes can be viewed on any device logged into my account!
Please update the app so that the pictures and QR codes can be viewed on any device logged into my account!
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Works as intended
I have finally tried using the tracking system, and so far it is intuitive and easy to use. I just put my stuff in one box, take a picture, label it, and tucked it away. The only additional function that I wished it had was the ability to invite family members (aka wife) to look at my inventory to see where things are instead of asking me all the time. That’s all for now, and I will update as I continue to use the product.
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Poor Workflow
Great idea for an app…extremely poor workflow execution. After you photograph a bin, add keywords and scan the QR, the app doesn’t return to the home page. Instead it just sits there waiting for you to “x” out the current mode to go back. Then you have to rescan the qr…sometimes it works….sometimes it doesn’t. Quicker to use a notepaper.
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