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Eleven

Eleven

Kicksharing

1.4K ratings
135 reviews
🎬 Entertainment
✈️ Travel
Free

Details

Released
April 29, 2019
Updated
September 18, 2026

Features

Background Location Access

Developer

ILEVN, OOO
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Eleven screenshot #1 for iPhone
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Eleven screenshot #6 for iPhone
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About

Rent electric scooters and e-bikes for convenient city travel. Easily find, unlock, and ride available vehicles. Enjoy flexible pricing plans and bonus rewards for your journeys.

✓Rent electric scooters
✓Hire e-bikes
✓In-app map for vehicle location
✓QR code scanning for rental
✓Multiple pricing plans
✓Group ride option (up to 5 vehicles)
✓Reservation and waiting mode
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What users say about Eleven

Reviews of Eleven are mostly negative: the Travel app is rated 4.7/5 from 1.4K App Store ratings. What users like most: best car-sharing in Belarus, great scooters, excellent app, seamless service. Top complaints: scooters not working, scooters drain fast. Summarized from real user reviews.

Positive things

  • ⭐Best car-sharing in Belarus
  • 👍Great scooters, excellent app, seamless service
  • 🚀Awesome experience

Negative things

  • 🐛Scooters not working
  • 🔋Scooters drain fast
  • 💰Too expensive
  • 🚫No refunds
  • 🤖Poor customer service
  • 🚧Difficult to use/understand
See all reviews

What's New in Eleven

4.5.0

September 18, 2026

• Updated security requirements. To keep using the app, please install the latest version. • Improved connection stability in poor network conditions. • You’ll now receive notifications when you get a reply in the technical support chat.

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User reviews

Most RecentHighest RatedLowest Rated

Разочарована

Ужасная поддержка, нельзя не позвонить, ни помощи получить.
Пыталась дописаться до поддержки, что не могу припарковать самокат, что он перестал ехать, и очень тяжело его тащить по всем тротуарам в поиске парковки. Бесполезный интерфейс, где отсутствует наглядное место для парковки, оно никак не обозначено. Вместо 15 минут на самокате, провела целый час. На просьбы заблокировать самокат, никак не помогли. Нашла место парковки благодаря проходящему мимо мужчине. Вернуть деньги отказались. Сервис отвратительный
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Mmonoliza5678

100/100

лучшие самокаты
Mmotya3

Супер

Всё супер,быстро.
Mmaqnitik

На данный момент лучший самокат. Хоть и встречаются иногда медленные или пробитые колеса

Отличные самокаты
СКСэмми к

Страховка

Ставить по умолчанию оплату страховки -это скам
DDDenttech Dima

Response from developer

Здравствуйте! Страховку всегда можно отключить перед началом поездки — прямо после сканирования самоката или велосипеда. Спасибо за отзыв, мы ценим ваши замечания и всегда стараемся сделать использование приложения удобным!

See 130 more reviews

Developer apps

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Lvn - service

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Кубо - аренда каргобайков

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User experience

🐞

Reported Bugs

3 issues

Scooters randomly stop during rides

Bug

Issues with geolocation and finding scooters

Bug

App has many bugs and glitches

Bug
✨

Requested Features

2 requests

Improve map coverage

Feature

Add Apple Pay support

Feature

FAQ

What is Eleven?

Eleven is a mobile application designed for renting electric scooters and e-bikes. It allows active city residents to easily find, unlock, and use these vehicles for comfortable trips around the city. The app provides an intuitive interface for a seamless rental experience.

How do I rent a scooter or bike with Eleven?

To rent, download the app, sign up with your phone number and bank card, and find the nearest vehicle on the map. Scan the QR code on the handlebar, select a pricing plan, and tap 'Start.' Then, simply push off and use the throttle to ride. Remember to end your rental in designated areas.

What are the costs associated with using Eleven?

The app offers various pricing plans for scooter and bike rentals. Users can also benefit from a subscription model that provides a free start for rentals, extended reservation time, and other perks. Additionally, topping up your in-app balance can earn you bonus credits for rides.

In which cities is Eleven available?

The Eleven service is currently available in Minsk, Grodno, Brest, and Gomel. Rental rules and available zones may vary by city, so it's recommended to check the specific conditions within the app before starting your trip.

Can I rent multiple vehicles at once?

Yes, Eleven supports group rides. You can rent up to 5 scooters or bicycles from a single account by renting several vehicles one after another using their respective QR codes. This feature allows you to travel with friends or family.