ELLE Magazine UK User Reviews

Customer Experience

Positive experience18.9% of reviews
Neutral10.1% of reviews
Negative experience70.9% of reviews

~ Based on 148 written reviews from the US App Store.

What users say

Is ELLE Magazine UK Safe?

ELLE Magazine UK appears safe based on user ratings. AppsHunter Safety Score for ELLE Magazine UK is 88/100.

This assessment is based on 64 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 64 App Store ratings for ELLE Magazine UK.

Is ELLE Magazine UK Legit?

ELLE Magazine UK appears to be a legitimate app. AppsHunter Legitimacy Score for ELLE Magazine UK is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cannot view collective content

Cookies message cannot be closed and keeps flickering hence cannot see any of the content. Waste of time.

Poor app

Content is great but app is poor, halfway through reading mag
“ grey boxes” appear over text rendering pages unreadable, sometimes it fixes if reinstalled but it’s an ultimately frustrating experience and I ended up deleting despite having paid for a year’s subscription. This doesn’t happen with other magazine’s apps.
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Worst app ever

Rubbish app. As glitchy as possible. Contacted customer service by ‘phone & email. Just don’t want to know. Unable to log into app from the start. Love the magazine. Wish I’d never signed up for a subscription.

Keeps freezing

Paid the e magZINE KEEPS FREEZINGthrough their website and got a customer number. But app keeps saying customer number not then found and customer service is slow at resolving. Still has no access. Will be cancelling.

App freezes

Content looks good however can’t read it as app freezes repeatedly very difficult to use.

Doesn’t work properly

Swipe sensitive and always freezing. It’s the only magazine app I have issues with.

Freezes a lot

I love the magazine content itself, but the app is as glitchy as hell... it didn't use to be that way. I experience constant freezing after a few pages. Reinstalling the app doesn't even work. Disappointing and makes for a very frustrating experience.

Freezes

The app constantly freezes when reading through the magazine.

App doesn't remember you have a subscription

I got this subscription free with my bank account - wish I'd gone for something else! Had it for 6 months and never managed to read a full copy as subscription is always forgotten when you close the app, customer service is really unhelpful! I'm also a subscriber to Women's Health and have never had any problems with my subscription there - sort it out Elle!
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New look

Love the format, and I like the fact that I can look at my scrapbook anytime I want without downloading each issue. The only thing I'm confused is the subscription if I want to pay for 3 months why do I get the past months instead of the future ones.

Elle UK app

Totally disappointed in this new update of the ELLE UK app because while the magazine is great, this app update stole all of my 2013, 2014 and 2015 issues from me, issues that I bought and paid for and thought I owned. Unacceptable.

ZERO stars

And negative for customer service! Am annual subscriber, have not been able to access for two months: just get ad content and options to pay again and subscribe. Customer service appalling and unhelpful. Outstanding!!

Monthly issue very delayed

Previously Elle was available at the beginning of the month & the recent updates seem to have resulted in late delivery of each month's issue so that that they are not received until the end. That's if you get them at all.

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